A linkshell could help out quite a bit in that regard.
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WOW has spoiled players, they are too used to being handheld through the game and don't know what to do when they aren't. I really wish WOW never came out, or never went for the casual audience ._.
Kilta's got a point; you can't expect every MMO to spoon feed you the storyline via VO. Be a big Kid and read. (Sorry if that sounds hurtful)
You know this is a lie. I played WoW and nothing is handed to you, it is just less time consuming to get. You still have to earn it. Having stuff handed to you is the game giving you money for no reason and you buy it.
Truth be told even with a good LS if you do not pay attention to the story, you will not know what is going on. I have yet to be stuck. I just level and read when the LS icon blinks.
I'm a zelda fan first, and there is little to no VO. Its all done via text. and character visual emotions. And Zelda is still a classic title. Some of the better rpg have little to no vo.
@ Zenn
I also recommend that you visit web sites for this game like gamerescape or something. Useful information