My "FF XIV has crashed again" jpurnal.

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09-06-2013, 09:04 AM
skitatic

Shame... was kinda hoping for a good day today as I have the day off work.
09-06-2013, 09:31 AM
skitatic

Quote:

Originally Posted by Tanukki

Well, if your other stuff is running fine, it's most likely some kind of software issue. Your hardware is bog standard stuff that thousands of people are playing the game with and having no problems.

I assume that even after your formats, you installed various drivers and ran Windows Update. It just so happens that a couple weeks back, a windows update ( kb 2859537 ) was released that caused crashes similar to what you're experiencing to some people.

Try turning off Windows Update, then using system restore to undo the Windows Updates that have been installed. Then just install the drivers you need for the game and see if it's still crashing.

It would appear I do not have this update installed.
09-06-2013, 10:02 AM
Korinth

I thought I didn't have the update installed either, but remember to put the kb before the number when searching. (eg. kb2859537 spaces make updates not exist, apparently.) Searching just the number doesn't work either. This fixed my crashes.
09-06-2013, 10:46 AM
skitatic

Quote:

Originally Posted by Korinth

I thought I didn't have the update installed either, but remember to put the kb before the number when searching. (eg. kb2859537 spaces make updates not exist, apparently.) Searching just the number doesn't work either. This fixed my crashes.

I looked in the list of installed updates in Windows update. Wasn't in the list.
09-06-2013, 12:28 PM
skitatic

Time snapshots every 60 seconds of GPU stress test.

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="32.0" fahrenheit="89.6" gpu_load="2.0" gpu_power="31.0" fps="0" seconds="0.0" vddc="0.000" width="1280" height="1024" msaa="0" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="31.0" fahrenheit="87.8" gpu_load="1.0" gpu_power="12.5" fps="0" seconds="60.6" vddc="0.000" width="1024" height="768" msaa="0" core_clock="324.0" memory_clock="324.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="56.0" fahrenheit="132.8" gpu_load="99.0" gpu_power="98.8" fps="17" seconds="120.0" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="71.0" fahrenheit="159.8" gpu_load="99.0" gpu_power="100.7" fps="18" seconds="180.4" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="74.0" fahrenheit="165.2" gpu_load="99.0" gpu_power="102.4" fps="18" seconds="240.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.1" fps="18" seconds="300.3" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.5" fps="18" seconds="360.7" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="99.8" fps="17" seconds="420.0" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="103.2" fps="17" seconds="480.4" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="76.0" fahrenheit="168.8" gpu_load="99.0" gpu_power="99.2" fps="17" seconds="540.8" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.2" fps="17" seconds="600.2" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="100.5" fps="17" seconds="659.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.3" fps="17" seconds="720.6" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.6" fps="17" seconds="780.1" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="76.0" fahrenheit="168.8" gpu_load="99.0" gpu_power="101.6" fps="17" seconds="840.5" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

<gpu_data gpu="1" name="NVIDIA GeForce GTX 660 Ti" celcius="75.0" fahrenheit="167.0" gpu_load="99.0" gpu_power="101.5" fps="17" seconds="900.9" vddc="0.000" width="1680" height="1050" msaa="4" core_clock="979.0" memory_clock="3004.0"/>

You get the idea. This test was done for just over 1/2 hour. Temps did not raise above 76C
09-06-2013, 05:31 PM
skitatic

Added some details about recent hardware tests.
09-06-2013, 06:11 PM
Nekodar

Did you try backing down to nvidia driver 314.22 or 320.49?

Might want to look at the display driver uninstaller if/when you try that...
https://forums.geforce.com/default/t...ller-ddu-v6-3/

Other than that... I'm guessing you have already checked for newer BIOS for your motherboard (may be farfetched, but couldn't hurt to try could it?).
09-06-2013, 06:26 PM
gintoki88

just a stab in the dark here.

are you using onboard sound of your Mother board?
if not and your using a separate sound card, have you tried disabling your mother boards onboard sound device via bios and in windows?

on another note,

If your using a wireless connection to your router, you may want to test the wireless card for faults in either another computer or swap it with a different one.
09-06-2013, 06:36 PM
KraggyKor

Hard locks and BSODs are hardware problems, usually bad memory or over-heating or else device driver problems, pretty much impossible for a user-land program like a game to cause this.

"But it only happens with FFXIV" doesn't point to it being FFXIV's fault, over-heating is a PC system problem due to inadequate cooling to deal with heavy CPU/GPU loads for example.
09-06-2013, 07:17 PM
gintoki88

Quote:

Originally Posted by KraggyKor

Hard locks and BSODs are hardware problems, usually bad memory or over-heating or else device driver problems, pretty much impossible for a user-land program like a game to cause this.

"But it only happens with FFXIV" doesn't point to it being FFXIV's fault, over-heating is a PC system problem due to inadequate cooling to deal with heavy CPU/GPU loads for example.

thing is im assuming his GPU came with a utility program such evga's x precision, and by defualt it keeps the gpu temp under 80 degrees. according to his snapshots above. So i dont think its a gpu overheating. Cpu should not go over 70.

The bad problem is if it is hardware malfunction, it can be any component in his pc thats causing it.

I had this issue too, with hardlocks and BSOD, and figured out it was actually my wireless card, after buying a new one and replacing it has been working flawlessly.

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