connection problems post 4/9 patch/update - extreme lag & sound loss
Time: ~ 11:30 am - 1pm GMT
Frequency: sporadic
World name: Ramuh
Character name: Lotsutsu Lotsu
NPC name: n/a
Monster name: n/a
Class/Level: Marauder 27
Party or solo: solo
In-game time: unknown & varies
Area and coordinates: Little Ala Mihgo (or is it Mhigo?)
Steps - Incident 1 (see also Incident 2 in following post):
1. My ps3 cable had stopped working so I entered /afk mode and alt-tabbed out in order to order a new one.
2. Returned to game client.
3. Had no sound.
4. Extreme lag unlike anything I have experience (at least since beta phase 1 with FFXIV ARR).
5. Logged out using the correct 'log out' option, from within Little Ala Mihgo sanctuary area.
6. Attempted to log back in - got 3102 message about still being logged in.
7. Message cleared on re-trying to log in.
...please note the feedback with this report is not just to do with the 3102 message about still being logged in, but also to do with the extreme lag and absent sound event pre-log off.
Connection Specs
- Type of internet connection/provider: adsl/internode
- Modem maker/model number: Fritzbox 7270
PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGAGE English (Regional Setting: English)
SYSTEM_MEMORY 12286.430MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 30713.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.917GB SYSTEM_FREEDISC_SPACE 988.645GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 460
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 460
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 978.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.574 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.1422
SYSTEM_GRAPHICS_DRIVER_DATE 15/3/2013 15:23:06
SYSTEM_GRAPHICS_DRIVER_LANGAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Logitech USB Headset)
SYSTEM_SOUND_DEVICE_ID {F851693C-AA0E-4956-8261-63E17D202E49}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 20:13:52
SYSTEM_SOUND Speakers (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {26732371-DCDA-448B-9F45-A6EEF0B5C96E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6077
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 26/3/2010 20:00:58
SYSTEM_SOUND Realtek Digital Output (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2E7A443E-73F8-47E3-AA8E-FD133A12DF90}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6077
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 26/3/2010 20:00:58
SYSTEM_SOUND Realtek Digital Output(Optical) (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F503FCF9-ACD7-4269-A5A5-65726F53AF0F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6077
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 26/3/2010 20:00:58
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FINAL FANTASY XIV: A Realm Reborn
In-Game Bugs - Post New Thread - Mozilla Firefox
DataCardMonitor
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe 00001498
C:\Program Files (x86)\AVG\AVG2013\avgui.exe 000011F0
C:\Program Files (x86)\BOINC\boinctray.exe 00001168
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe 00001118
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe 000012BC
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe 000010F0
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe 0000119C
C:\Program Files (x86)\Internet Explorer\IELowutil.exe 00001754
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 000026BC
C:\Program Files (x86)\MarkAny\ContentSafer\MaAgent.exe 00001184
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00002270
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 000010F8
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 0000051C
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe 0000129C
C:\Program Files (x86)\Samsung\Samsung Media Studio 5\SMSTray.exe 0000117C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00002960
C:\Program Files (x86)\Steam\steam.exe 000013F8
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe 0000042C
C:\ProgramData\DatacardService\DCSHelper.exe 00000F00
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: n/a
Laptop Model Number: n/a
Gamepad Manufacturer: sony
Gamepad Model Name: wireless controller
Gamepad Part Number: CECHZC2A
Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 23.0
- Internet Explorer Version: 10.0.9200.16660
connection problems post 4/9 patch/update - 90000 d/c
Same System Information etcetera as per my post above.
Details that differ:
Time : ~ 1pm 4/9 GMT
NPC name : apologies, can't confirm the name as can't log in, but was talking to the 'youths' NPCs to ascertain their intentions after the female Roedagyn NPC was attacked as part of main story line quest in Little Ala Mihgo (or is it Mhigo?). While talking to one of them stopped being able to move, jump, etcetera. Will update with NPC name if I can log in again later.
1. Talking to the 'youths' NPCs to ascertain their intentions after the female Roedagyn NPC was attacked.
2. While talking to one of them I stopped being able to move, jump, etcetera.
3. Experienced 90000 error 'lost connection to server'
4. When attempted to log back in got message 3102 about being already logged in.
5. Error 3102 cleared on re-trying, however then continuously got 1017 'world is full' error message.
connection problems post 4/9 patch/update - 1017 world is full
Same system information, etcetera details as per my above post.
This extra post just to make a point specifically of continuing receipt of 1017 'world is full' messages when trying to log in, since your big 4/9 server overhaul.
Problems are still continuing, patch hasn't fixed them..