Ordered from Square and need your registration number? Look HERE!

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Originally Posted by Affiniti

OMG Thank you!!! Now it finally shows the correct # of days!!

As a side note: this also allowed me to add the software-based One Time Password (smartphone authenticator), which I hadn't been able to do before.

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Oh yeah, let me add that into the main post.

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

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Originally Posted by Kinkyfalcon

Sadly this doesn't work for me, and Square like usual are keeping this completely quiet.

I 100% feel like I've been completely scammed. There is no way to contact Square for help and no words. Buying from their store should have been a painless issue but instead has really shown me how little they care for the US/EU auidence.

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What about this isn't working for you?

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Originally Posted by Vyxxi

The only characters being displayed right now are on Japanese servers. It worked just fine for me :)

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Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

So you're saying I want to click "Add New Service Account" to enter my CE code? Wouldn't that make a whole NEW account and not add it to my existing account...?

Unfortunately this isn't working for me either, and I have no idea why. I enter my email address (that my pre-order code was sent to) and my card number and it only pulls my Before Meteor pre-order. I don't know the password for this mysterious account, so I enter the order number and have it send my password, but get no email. /frustrated.

Does anyone know of a way to view order history on the SE store? I can't find it.

I went to this site and when I put in the information it redirected me to my Tera Online account.

This isnt working for me either...i bought the game on psn and dont have any code or mail......

I got this "The_CD_key_that_comes_as_part_of_this_purchase_has_been_integrated_with_DLC_items_Please_note_that_the_DLC_items_no_longer_require_an_additional_code_to_access_your_content_041200" in the area that was supposed to be my CE code.

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Originally Posted by Akonyl

Are you sure about this? I'm just curious because this happened to me too: I added the code to my platform, am now at 33 days, but it says I have zero characters. It'd be nice if there was an official word about this, but I don't know of anything aside from players just saying things, and I can't check that my chars are still there at the moment.

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Mine was showing only a couple of characters that I made on one of the Japan servers for awhile; however, following performing the steps indicated by OP, everything was in order and I can see them all. (Now if I could just get logged in to play.. /duck)