I mean, what more do people want in an MMO? Reinventing the wheel is no easy task, and has the most risks involved. It's not about the systems, it's about how the game is fun to the players.
Questing? Nearly all MMO's have some sort of questing, question is how did they implement it? Did she even try the game? Is she just looking at it from the outside, sees "questing" then automatically thinks it's going to be a certain way?
Jumping? So what if it has Jumping? It's there for entertainment purposes.
PVP? Most MMO's have PvP of Sorts even the Best MMO's have this feature.
Overall, I say so what if they put the best of MMO's into FFXIV (system wise). It's not what you put in, but how it's implemented.
Edit: Also, The types of content and how it's implemented is very important.
