Why is "Report Cheating" still disabled in in-game Support Desk?

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Originally Posted by ZiraZ

All the ones I highly suspect are bots have do not disturb on at all times so you can't do anything.

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yeah this is clearly a made up story imho

I wonder why they can't just direct the ingame cheating reports to the STF. I guess many thousands of reports made in hope for cheaters to get dealt with landed in the nirvana because of that. For what the ingame cheating report category even is for when it's not for dealing with cheaters?

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Originally Posted by hynaku

It's easy to tell if they are a bot. They accept all party invites. I had a friend go invite bunch of bots into his party and took then into a dungeon and let them keep on dying. Later he got angry whisper from the owner of the bots. Then he reported them. Another give away they will be doing actions when is shows they are AFK.

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You can usually tell by watching how they move around. Most bots will move along set paths and turn on a dime, looks really inhuman even to a casual observer.

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Originally Posted by Erzaa

I'm sorry, I might be misunderstanding something here. You wish to report a player for cheating, because they're farming FATEs (playing the game?) for bicolour gemstone vouchers they can sell on MB? You have any evidence this player is selling their gil in exchange for real currency?

For that matter, do you even know they're selling the vouchers? How do you know they're not working toward the Fallen Angel Wings?

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Two 'players' moving from one fate to another in the EXACT same manner, summoning mount at the same time, taking off at the same time, taking same path, etc. If I was to trade the player to bring up the trade window, he will just stand still, stop attacking, and won't even respond. Totally normal human behavior? Grinding the game in an automated bot-like manner is definitely not the definition of playing the game.

The vouchers is just purely my speculation. I could be wrong about they selling the vouchers for gils, of course I wouldnt be able to know how and what they spend their bicolor gemstones for.

You can be online at 2am (to make it very obvious) and search for players in certain areas and will find 50-150 very questionable names on a single server, all are "travelers". Maybe they are harder to track down for GM when they are not on their home world, idk why they do that. This will go on for weeks. It would be an easy thing to just ban them directly. They are not even lvl1-30 or anything, they can be quite highlvl.

If you ever wonder why your frame rate suddenly drops in cities or at mainstory locations more than it should. It is because bots are getting rendered under the map.

I think most of the weekly bans are actually just RMT advertisers. They are in the thousands, they are easy to ban from actual GM's because they use the chat.
Actual cheaters are in the single digits often. 0-15 on average per week. This is very low it seems. Which is STF area.

Greetings, HaHa_HeHe!

Thank you for bringing your concerns about the "Report Cheating" Support Desk function to our attention. Rest assured, reporting suspicious activity using either the Support Desk function or via the official FINAL FANTASY XIV Lodestone site are both viable options, since reports are still being received and carefully reviewed from both.

We apologize for any inconvenience and concerns that this may have caused you, and again, we appreciate your input and vigilance!

-FINAL FANTASY XIV Game Master Team