Declaring the 'majority' of players to be happy and with no complaints of note unlike the 'haters' was exactly the same sort of gaslighting that led people to declare that WoW wasn't on a downward spiral and that everything was fine despite shifting from a global phenomenon with ten million active players to a quivering wreck too scared to publicly declare its number of active subscriptions.
People generally don't speak out with negative criticism because they hate the game. It's usually done because they're invested and would rather not see another major MMO repeat the same predictable pitfalls that WoW fell into.
As an aside, this isn't solely the 'NA' forum. It encompasses many voices from players from various European countries and elsewhere. It strikes me as rather bizarre to brush off such a broad range of posters as 'hAtUrZ' on that basis alone!
