Ping of 200+

I am noticing that I have been lagging a lot and having this Audio issue where my audio will cut out and come back on while I am doing stuff. or loading people in. I am on a populated server, but didn't have this before 6.1 (Didn't have a lot of issues before 6.1. It's broke the game xD)

I have been escalated to the "Real" support, not the level 1 basic copy pastes, we have been trying to figure out the routing issue on their end, as I have shown them evidence with multiple re-routings the issue is on their provider. I could alter the routing to another place and avoid the problematic hop on their network and my ping was back to 51ms.

Quote:

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Originally Posted by KokoSas

I have been escalated to the "Real" support, not the level 1 basic copy pastes, we have been trying to figure out the routing issue on their end, as I have shown them evidence with multiple re-routings the issue is on their provider. I could alter the routing to another place and avoid the problematic hop on their network and my ping was back to 51ms.

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Very nice that your ticket is being taken seriously, I just got hit with the "everything is fine on our side contact your ISP" after multiple default answers. Let's see if it can get fixed.

Any update?

This is a slightly different issue but I do feel like it might be related. Shortly after the patch people from other areas (so far we have had reports from Bulgaria, Macedonia and Georgia) can't connect to the EU DCs at ALL. We get only a 2002 lobby server error. We can connect to the other DCs, but not tot he EU ones. This seems like too much of a coincidence to not be related. There's another thread here but we still have no response at all....

Game unplayable tonight for me, way too much latency/ping (Cerberus and I'm in france)

https://eu.finalfantasyxiv.com/lodes...a14f5c38a5cba1

Follow the instructions and send them your Tracert so that they can contact our ISP and finally solve this issue.

ISP:NOS
Country:Portugal
Time frame that the issue occurs the most
24h
Does the issue occur at a specific time of day?
No
How frequently does the issue occur?
Always

Tracing route to 195.82.50.33 over a maximum of 30 hops

1 2 ms 1 ms 2 ms 192.168.1.1
2 12 ms 8 ms 12 ms 10.17.127.254
3 10 ms 10 ms 9 ms 10.137.227.65
4 16 ms 16 ms 17 ms 10.255.48.74
5 26 ms 18 ms 16 ms ix-ae-9-0.tcore2.pv9-lisbon.as6453.net [195.219.214.17]
6 120 ms 119 ms 119 ms if-ae-2-2.tcore1.pv9-lisbon.as6453.net [80.231.158.5]
7 115 ms 112 ms 113 ms if-ae-1-3.tcore1.sv8-highbridge.as6453.net [80.231.158.30]
8 112 ms 113 ms 113 ms if-ae-2-2.tcore2.sv8-highbridge.as6453.net [80.231.139.1]
9 * * * Request timed out.
10 * 111 ms * if-ae-15-5.tcore3.njy-newark.as6453.net [80.231.130.102]
11 113 ms * * if-ae-1-3.tcore4.njy-newark.as6453.net [216.6.57.6]
12 112 ms 114 ms 113 ms if-ae-34-14.tcore3.nto-newyork.as6453.net [66.198.111.27]
13 131 ms 112 ms 112 ms 63.243.186.19
14 137 ms 114 ms 114 ms nyk-bb2-link.ip.twelve99.net [62.115.135.132]
15 186 ms 186 ms 186 ms ldn-bb1-link.ip.twelve99.net [62.115.113.21]
16 213 ms 213 ms 221 ms prs-bb1-link.ip.twelve99.net [62.115.135.25]
17 219 ms 220 ms 220 ms ffm-bb1-link.ip.twelve99.net [62.115.123.12]
18 222 ms * * ffm-b1-link.ip.twelve99.net [62.115.121.1]
19 220 ms 220 ms 220 ms kddi-ic319844-ffm-b1.ip.twelve99-cust.net [62.115.32.106]
20 220 ms 221 ms 221 ms 195.82.61.14
21 * * * Request timed out.
22 * * 1493 ms 195.82.50.33

Today seems really bad, yesterday with a vpn was excellent connetion on the game(57ms).

I

https://support.eu.square-enix.com/c...383&la=2&fty=2
Do it here.

Adding to this thread since it's been months and the game is still unplayable for people stuck with NOS. This is profoundly unacceptable.