Refund for Fantasia NOW

1. Go to New Character Creation, create the preset you'd like to Fantasia to, and Confirm > Save > Quit without getting into the bio fluff. No queue needed for that.

2. You work 9 am - 5 pm, right? If you're waking at 8, depending on what things you do early in the morning you can log in for a few minutes, and unequip everything. Use your Fantasia and log off.

3. Next chance you get time, just load in your preset and fill the fluff fields in.

I get that it may seem silly and unfair that you bought a Fantasia and can't use it. But when stuff like this happens, you've got to get your money's worth somehow or the other especially when the refund process is long (or in some cases impossible). None of the CS people sees posts here so besides a public denunciation this accomplishes little.

As for the queues, I think congestion went down big past few days. You should try to get this sorted before Savage is out.

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Originally Posted by icemage

Square Enix, a multibillion dollar company,

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AAAaaaaaannnnnnnd Im out.

Also....

Quote:

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Originally Posted by icemage

I have a 9-5 job like most normal people.

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So your telling me you dont have any time before 9am, or after 5pm to hop on FFXIV and use your Fantasia?

Quote:

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Originally Posted by icemage

I have been stuck trying to Fantasia my character for a week now. I used the Fantasia but whenever I log in, it tells me that to reduce server congestion character details cannot be displayed... So now I'm stuck in limbo unable to actually edit my character. I just sent $10 down the drain because Square Enix, a multibillion dollar company, can't build their servers so you can use Fantasia when the servers are stressed. This is just completely unethical. Do not sell Fantasias to people when it's impossible to use them. What is worse is that support has told me that my Fantasia CANNOT be refunded. I will be leaving a 1-star review on the Better Business Bureau website for Square Enix.

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Try relogging your game.
I had the same thing happen to me but relogging seemed to work.
This was during a 600q time too.

Sorry this is rough for you. I hope it works out. I don't know how I can avoid sounding condescending, but since you can't play a lot, isn't using fantasia kinda pointless, since that's the whole idea? You can always wait until you get the chance to play for a long stretch of time.

:/ I work 6am to 6pm, seems to work out fine for me, idk what your deal is XD

I can fantasia right now and it's 6pm?

I should also reference I work 8 to 6 every day .on through Friday find time?

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Originally Posted by Rolder50

Playing since 2014 but as a race that came out in 2015. No fantasia, suuuurrreeeee

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Many people have more then one character. But I was originally a hyur and changed to Au'ra later, I used the fantasia that came with the CE.
I actually didn't knew that beforehand, found it out later in the mog mail ingame.


But my stance still holds true I've never bought a fantasia. Maybe I should say trough mogstation too.

Quote:

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Originally Posted by icemage

Not everyone is a NEET who can play the game in early morning or late at night. I have a 9-5 job like most normal people. Since most normal people cannot use their fantasias, it's business malpractice to actually sell them. If I sell a vacuum cleaner that only works when it's 3am, I deserve to be sued by the customers. Why is it OK in a video game?

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9-5, 7 days per week?