Subscription consumption while being unable to play

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Originally Posted by FunkyBunch

It means some supply of some chips are available. On low dollar, low specialization chips. Servers are astronomically complicated. And you need exactly the right combination from specific vendors to even get them to work. With a TV I can use a thousand different parts from a thousand different manufacturers. With a server, I need to buy a specific set of motherboard(s) and card modules from one company, a set of processors from one company, and hundreds of sticks of ram from one company. And I can't mix items even with "identical" specs because they just won't boot. And if I can't find all of that at the same time, I can't make my server. And if it's been built for a specialized load, like some super data center specific IBM chip at the core, then you're looking at even less choice. You're essentially locked into a specific vendor.

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Again, the point isn't that the required components aren't available at all. The situation is more likely the required components either aren't available in the price deemed reasonable by Square Enix or time frame deemed reasonable by the players.

I'd be in on the push for a week, or more depending on how long this crap continues. People should not be waiting 2+ hours patiently only to get booted on an error and wait ANOTHER 2+ hours. This is beyond insanity, and the countermeasures they claimed to have have all failed at this point.

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Originally Posted by ApeKing

Citation Needed

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-Seeing quotes for the crappy Linux servers the EMR at my old company was using that met the design specifications. A moderate host for a 2 virtual server setup with 10 TB RAID 10, and 128 GB RAM with a handful of Xeons was around 188k. And that was for Dev. For production they rang 500k/piece. And that was for a shitty web application with 15-20 small apps hosting about 500 users each at max.

The queue times are expected but are 100x worse than they've ever been. Saying they're not all that bad, for peak play-time, is like saying "I have a peanut allergy, so I'm gonna have a peanut butter jelly sandwich. It's not gonna be that bad..."

The errors are a byproduct of server congestion. It happens. But waiting half an hour just to log in because the servers don't have the capacity is beyond asinine. But SE already told us capacity would be at a premium since they can't get parts to build additional servers. Chalk it up to the COVID-inspired supply chain, guys. Things will continue to be this bad until a number of things happens:

1) additional servers are brought online (best outcome)
2) bots and RMTs are all killed (never gonna happen, but also ideal)
3) someone mentioned rolling logouts... might be worth considering

Ideally, SE oughtta have reconsidered launching EW without ensuring adequate server capacity, first. Unfortunately, it happened. The expansion, when available, is really good so far. Until availability is better, this will only remain as the new normal.

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Originally Posted by TeemoTeemosson

They should just pause the countdown until people can actually get into the game.

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Amen brotha amen

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Originally Posted by Akasier

I'd be in on the push for a week, or more depending on how long this crap continues. People should not be waiting 2+ hours patiently only to get booted on an error and wait ANOTHER 2+ hours. This is beyond insanity, and the countermeasures they claimed to have have all failed at this point.

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Due to holiday and early access… 1 month this will last

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Originally Posted by KevikFenrir

waiting half an hour just to log in

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I wish it was that short.

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Originally Posted by YukikoKurosawa

I wish it was that short.

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You can say that again.

Two days I've been unable to play. Currently can't log in due to the 3001 error. There really should be time compensation for this. If it was just a long wait in the queue, I'd be totally fine. I can't even get into a queue, however.

I am sorry but this is unacceptable, their excuses are just that! Hire some servers buy some. The cues are insane when you know u cant even join a cue and when you do its over 8000 in the cue and it takes 5 hours to get into game. I have only been able to get into game at 2 am in the morning Aus time. They need to do something now. Saying you are sorry isn't enough. Words are cheap actions speak louder than words.