Are you aware that the world doesn't revolve around the US? Because that announcement is not for the rest of the world. Especially not for Europe, as usual (even though we've had floods and dead people not that long ago, in several places), when Chaos has been the most affected datacenter by the network issues.
And I repeat, it's about the fact that it's a way to show customers that they actually care about the incoveniences, like almost every other business does, instead of telling them to go out of their way to sort out something that isn't their fault to start with (and remember who's paying here).
