Game Audio Cuts Out Randomly

Quote:

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Originally Posted by NikolasCalypso

Thanks Riardon, I was coming here to make the post you already have.

I'm familiar with troubleshooting steps and policies Einmimiria, but I also know they often get taken too far. Running an application doesn't give that application the right to be the only application running, that was never how OSes were designed or intended to be used.

A number of people have done excessive troubleshooting and there is clearly a (probably multiple) problems with the sound engine in FFXIV. Please have the devs at least made aware of this.

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Thank you for your response.

We can escalate this issue. Thank you.

Thank you Ariellendera, I appreciate it.

Quote:

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Originally Posted by NikolasCalypso

Thank you Ariellendera, I appreciate it.

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You are welcome. In the mean time I would suggest creating a post in the bug report forums using the following format.

Format on In-Game Bugs Thread
When you create a new thread, please use the following template and try to include as much detail as possible.

Thread Title:
Short outline explaining what sort of issue you are experiencing.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (Did not reproduce)
4. Unknown

World:
World where the issue occurred.

Character Name:
Which character did the issue occur with?

Retainer Name:
Name of the retainer that is experiencing an issue.
*If none of your retainers are experiencing an issue, then please write "None".

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

Class/Level:
Class and Level of your character when the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

In-Game Time:
Please list the in-game time that the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Quote:

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Originally Posted by Ariellendera

You are welcome. In the mean time I would suggest creating a post in the bug report forums using the following format.

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Which of those spaces should we fill?
They look more like a gameplay type of bug and not something technical as a sound cut out issue.
I mean what am I supposed to fill in for NPCs, Party OR Solo and Retainer names?
All these seem completely irrelevant to the type of issue we have.

Quote:

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Originally Posted by Riardon

Which of those spaces should we fill?
They look more like a gameplay type of bug and not something technical as a sound cut out issue.
I mean what am I supposed to fill in for NPCs, Party OR Solo and Retainer names?
All these seem completely irrelevant to the type of issue we have.

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Hello!

Although that response was directly for NikolasCalypso, if you are having similar audio issues you are more than welcome to create a bug report as well. Fill in all spaces even if it seems irrelevant.

Hope to be of assistance.

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.