Yes, the voice-acted cutscenes are, to begin with, great (the novelty wears off though) but as SWTOR shows, throwing $100m at a game in which voice-acted CSes are the only notable feature doesn't stop a game being a dud in many other ways.
I don't want SE to do this here, the CSes in XI were fantastic and there wasn't a single vocal utterance, XIV doesn't need it either, the intro sequences are fine but I without them the CSes are pretty okay. Given the horrible up-front costs, not to mention the on-going liability to continue spending such sums on future content, I'd much, much rather SE either spend that money on resources to make even more great (silent) content, or not spend it at all to help ensure the game's future.
