Are we going to get a word from SE for sitting in a 1 hour and 3 minute queue?

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Originally Posted by Takamorisan

Everything could be prevented if they bothered to start a US East server along with the West one. They made a huge marketing for this game, of course the number of users would increase and what they expected that a single datacenter in friggin California would hold the demand from the entire American Continent?
This strikes on levels of being amateurish

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Erm, Blizzard (y'know, that other company that has a successful sub based MMO?) has been moving pretty much all their servers to the West Coast for a while. The location has nothing to do with the fact that people tend to gravitate toward the most populated servers because, surprise surprise, they're populated, and in an MMO, that can mean positive things like a more active market and easier access to free companies.

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Originally Posted by Rita1989

People who play on empty servers should really stop spouting stuff they have no clue about.

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Used to be on Balmung. Kept getting 20+ minute queues just logging in, wisened up, and bailed.

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Originally Posted by Vidu

No matter where they locate the servers, Balmung will always be to full, overcroweded and among the first ones suffering from lag and connection issues. Because its to freaking full and it doesnt matter wether its to full on the east cost, the west cost or deep within the south american dschungel.
I cant take complaints like this serious when they're coming from Balmung - you made your bed, now sleep in it.

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When it's Duty Finder repeated collapsing, that isn't a specific server issue. Furthermore, it's a bit much faulting players for choosing a popular server, especially if they had existing friends on it. I transferred over to Balmung two years ago because the friends who played invited me and it was the only RP server at the time. So... what bed did I make exactly? Balmung should have been closed ages ago. You don't fault the customers when you'll happily take their $18 and keep the server open until it's practically breaking.

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Originally Posted by Thunda_Cat_SMASH

Used to be on Balmung. Kept getting 20+ minute queues just logging in, wisened up, and bailed.

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And moved to Primal, an entirely different datacenter with nowhere near the population of Aether. You aren't running into problems because your DF isn't pulling as many people.

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Originally Posted by Gwendi

Erm, Blizzard (y'know, that other company that has a successful sub based MMO?) has been moving pretty much all their servers to the West Coast for a while. The location has nothing to do with the fact that people tend to gravitate toward the most populated servers because, surprise surprise, they're populated, and in an MMO, that can mean positive things like a more active market and easier access to free companies.

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Blizzard has servers for all major regions for WoW, if that's what you're trying to imply. There's data centers in New York State, Texas, and California at least.

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Originally Posted by Bourne_Endeavor

You don't fault the customers when you'll happily take their $18 and keep the server open until it's practically breaking.

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Who were happily giving their $18 to go onto a server knowing that it was beyond capacity. The players aren't free from blame.

I'm on Goblin. A "low cap" server and I'm still getting booted off constantly.

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Originally Posted by MomomiMomi

Who were happily giving their $18 to go onto a server knowing that it was beyond capacity. The players aren't free from blame.

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If they were beyond capacity, it's stupid to continuously allow people onto them. A company the size of Square Enix should be well aware of its limits. You cannot shift blame onto the players when it's still allowed. Square Enix did nothing to incentivize people go elsewhere until today. That has been the problem.

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Originally Posted by Bourne_Endeavor

If they were beyond capacity, it's stupid to continuously allow people onto them. A company the size of Square Enix should be well aware of its limits. You cannot shift blame onto the players when it's still allowed. Square Enix did nothing to incentivize people go elsewhere until today. That has been the problem.

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they said the server has too many people and locked out new character creation for years. they probably thought you guys were smarter.

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Originally Posted by savageink

they said the server has too many people and locked out new character creation for years. they probably thought you guys were smarter.

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That is an incompetent business strategy. You don't risk stressing your servers on the hopes and prayers random people, plenty of whom may be new and entirely ignorant to anything server side, won't keep piling onto one that is still technically opened. Keep in mind, the vast majority of players don't bother with the forums and whatnot. It's why we see so many repeat questions during live letters. The more casual player simply doesn't follow each one, thus has no one of knowing what questions were asked. Even putting all that aside, it remain idiotic on their part regardless of what fault you wish to push upon the playerbase.

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Originally Posted by Bourne_Endeavor

That is an incompetent business strategy. You don't risk stressing your servers on the hopes and prayers random people, plenty of whom may be new and entirely ignorant to anything server side, won't keep piling onto one that is still technically opened. Keep in mind, the vast majority of players don't bother with the forums and whatnot. It's why we see so many repeat questions during live letters. The more casual player simply doesn't follow each one, thus has no one of knowing what questions were asked. Even putting all that aside, it remain idiotic on their part regardless of what fault you wish to push upon the playerbase.

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But it is a Japanese strategy of never saying no even when you mean no. Unfortunately, it doesn't account for the western idea of "it costs more so it must be better".