Best Served with Cold Steel

14 hours now of trying to get into this, with no end in sight. Watching the same cs over and over, since skipping the cs gets me kicked off the server. And the frustrating part? A player was bemoaning the fact that she had got into the instance 3 times - lost - and couldn't get in a 4th time. You can imagine player reaction to that, especially those of us who have been trying for so long. I agree with the fact that if you need this instance to progress in MS, or any other, then there should be a queuing system in place just like there is when logging onto the server. At least, everyone would get an equal chance of completing the content.

Update: 18 hours now and counting. It's early morning here, but it will only get worse as people log on.

24 hours with no success. The past 5 spent non-stop trying to progress. I cannot even get into the instance to try. This is absolutely unacceptable, the throttling needs to be increased. This bottleneck needs to be resolved.

Also going on just over 24 hours (i took a 4 hour nap though) of almost non-stop clicking with no success! Have had FC mates come and get in on first try and zip by us! >:( Losing faith very quickly! Please, there must be something else that can be done? My server (Cactuar) even tried using a line-up, it was just over 180 people long (with about 20-30 line-cutters) and people were calling out success at a rate of roughly 12 people per 10 minutes! by the time I made it to front of the line a huge amout of people gave up and charged in and started cutting.... ;_;

I'm guessing they didn't anticipate this because they were too worried with servers and zones crashing, and they did a very good job with that. I haven't had a single disconnect so far, and queues to login have been minimal at Behemoth. They did such a good job, however, that this issue came up. Anyone with experience in this kind of business knows that under stress if you fix something then another unrelated thing may break down.

You have a massive lava flow from a volcano eruption. Before, any kind of wall built to withstand it simply melted from time to time (zone and server crashes). They managed to make a wall that is resistant to the heat and it is flowing elsewhere but not fast enough and with no order at all (players fighting for a spot on the instance server). Kind of an analogy to this situation.

Hopefully they learned this and are working on some kind of queue asap.

Quote:

---

Originally Posted by missarielle

24 hours with no success. The past 5 spent non-stop trying to progress. I cannot even get into the instance to try. This is absolutely unacceptable, the throttling needs to be increased. This bottleneck needs to be resolved.

---

The new content might as well not even exist. It's basically the same situation as if the servers were down entirely.

SE got our money, they don't give a shit if we've hit a wall.

Quote:

---

Originally Posted by Rescue78

SE got our money, they don't give a shit if we've hit a wall.

---

Dunno if you pre-ordered through Amazon but they haven't shipped to me yet so I suppose it's still possible to cancel. Not that I have yet, I'm trying to be patient. But if, you know, 95% of the expansion's content is still not accessible soon...then I think it would be pretty reasonable to just request a refund and abandon Early Access.

Can't you put in an NPC or something to let us auto complete this part of the quest and move on?? 24 hours is too long to have to sit in one spot clicking.. (And yes I know I could fate grind)

Still broken! I was hoping that after I woke up it would be fixed. It either doesn't work or I get DC. I understand this is a xpac launch, been through many with other mmo's and I dont remember HW having these issues... maybe SE needs to beta test and stress test more like other games do.

I'd like to tell you it gets better, but not half an hour later you're gonna hit "In Crimson It Began" and it's gonna be the same bottleneck all over again. After 14 hours of Cold Steel, I finally got through to hit another place to be stuck and unable to progress.

I'm so glad SE's official response is "go do something that isn't new content and try later, sorry bro." I mean, it both feels like they're really on my side and they're working hard to make sure I have a positive experience with their game.

...