Banned accounts

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Originally Posted by Shougun

Happened to me in WoW, called CS waited 2 minutes had account restored and live after proving it was mine in another minute. Hilariously fast and easy. I don't make a habit of testing MMO service but the few times I did for WoW it was buttery smooth. I've actually not had issue with SE but haven't really contacted about much lol, have heard horror stories about losing account to credit card issues though. (Another thing WoW has fairly streamlined).

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Guy at work went back to WoW. He had ignored those your account had been hacked emails. Thought they were fake. He left right at the end of Lich King and had an authenticator. Quick talk with customer service got his account up and running. A quick contact to a GM got a bunch of items and gold back.

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Originally Posted by Paladinleeds

2FA plus a 500 million character long password containing lowercase, uppercase, numbers, and symbols. Let's see someone crack into that account in their lifetime (without use of keylogger etc, I mean through brute force)

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They only have to guess right once. lol

Seeing as though some players have been banned (temp and perm) for what some would consider trivial reasons better dealt with by less extreme methods (e.g. using profanity in a game that has a profanity filter set to default, using a macro with more than 3 lines, rolling need in a greed only party - I've seen streams and had friends this happened to) SE's whole banning process needs serious revision/oversight. It seems based upon what mood the particular GM is in who is reviewing the case rather than strict guidelines.

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Originally Posted by SilkaN

They should do a separate Q&A for Balmung players.

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Was it actually a question from balmung? What OP is talking about or are you just saying it cause it the cool thing to hate on balmung?

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Originally Posted by Tsubaki75

His acct wasn't banned, he clearly said that he took a break for a year and when he wen't to resub it was gone

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Did he use that "cancel service account" button?

Somehow it was easier to find than the unsubscribe button.

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Originally Posted by Ririta

Did he use that "cancel service account" button?

Somehow it was easier to find than the unsubscribe button.

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How it one easier to find then the other? They sit right next to each other

http://www.purplefreak3.com/FFXIV/mo...on-account.jpg

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Originally Posted by Lexia

How it one easier to find then the other? They sit right next to each other

http://www.purplefreak3.com/FFXIV/mo...on-account.jpg

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Past tense.

I wish I had a screenshot of old MogStation.

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Originally Posted by AlphaSonic

The White Mage one was the best. Props to that girl.

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Our Savior right there. WHMs will prevail! ;_;

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Originally Posted by Lexia

How it one easier to find then the other? They sit right next to each other

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That actually seems like a really bad idea. I'm not sure where I'd put the cancel service account option, but right there is just asking for someone to use the wrong one.

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Originally Posted by SilkaN

They should do a separate Q&A for Balmung players.

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You say this, but last live letter they did with Q&A, it was Hyperion that asked more glamour questions.