Quote:
In cases of spamming or harassment, a mentor can kick another mentor or a new adventurer from the Novice Network channel. Kicked mentors cannot return for three hours, and kicked new adventurers for thirty minutes. Please be advised that, in doing so, your name, the name of the player being kicked, and the reason will be displayed to everyone on the channel.
* Customer support will be notified when a player is removed from the Novice Network. If your decision to kick a player from the channel was found to be inappropriate then you may face punishment.
* Mentor privileges may be revoked for repeated infractions.
When you speak to the GM, remind them of this and ask them how, exactly, these privileges are to be revoked if GMs have no power to do so? Ask who DOES have the authority to revoke the privileges, and ask to be redirected to speak with them (a senior GM, perhaps?).