Is this the reason you buy and support cash shop to prove this game like that?
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Because RNG pisses people off.
While several things may be "easy" in this game, not everything is fast. Example: 210 Anima step before it was nerfed into the ground. 20 unidentifiable seeds, ores, bones, and shells. HQ crafted items, that, at the time it was released, were specialist crafts. Wasn't fast at all. Easy, maybe, but not fast.
Stuff like glamours that people want thrown into the Mogstation would be "fast & easy." Make them into crafting recipes. Throw them into the PotD sacks. Or heck, do an event for them. Those would take minimal work, with the crafting recipes being the hardest, and only because you would need the crafters to make the glams (or the Gil to buy them off the MB).
I'm fine with the stuff in the Mogstation that's there now. There's a precedent set already for NPC/Scion glamours--none have ever been available through in-game means. I'm fine with the Chinese/Korean outfits in there. They had to pay for them too, so it's not fair to ask to get them for free. I don't mind past event items in there. But please. Not every new glamour or new minion or new mount needs to be in the cash shop.
It would be nice to add more stuff to the Gold Saucer. Since I'm not really interested in the Fenrir or Adamantoise mount, and I have the minions and dances, I have no reason to go there anymore. I think adding new glams or minions or mounts there would be a good start.
Because they want everything on a sliver platter. No offense to buyers or anything but I'm absolutely sick of seeing these posts on the forum. As a serious anti cash shop person, I really would stop playing if everything is going to be on mogshop instead of in game. Stop this nonsense.
Straightforward answer: why not?
You can exchange money for goods and services.
I'm all for whatever being in game. Give me something to do. I mean I farmed PotD for three days for my hairstyle. One of the reasons I finally leveled WVR was to make my own stuff and would love more stuff to make.
But SE is a business. And money speaks. You can go into every thread and complain or not waste the energy and scroll past it. It's not worth it blowing a gasket every time.