Pre ordered online via amazon, code sent via E-mail
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from what I understand your client won't ask you to do the heavensward update unless you actually own the Heavensward expansion. I have the expansion got my client downloaded and updated my wife updated but only have a little over 4 gb download but not the heavensward expansion.
Edit: My assumption was correct I logged into my account on her computer and it asked for the heavensward to be installed.
oooooo. I had to use the code in my E-mail today, on top of early access code i already registered, and use on PS store to download the game
Digital preorder doesn't come with a code, so there's nothing we can really do. There's a timer to unlock the HW add-on @ 12PM EST which might unlock the rest of the patch, but nobody really knows one way or the other for certain. Just an unfortunately confusing thing that wasn't explained. :'V