To everyone freaking out about the servers...IT'S A SUNDAY.

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Originally Posted by Seoki

It's Sunday and they are not working right now.

It's almost certain that they have been contacted about the problem but they can't go in right now to fix it. We need to hope that it fixes itself with any kind of diagnostic self-repair it has. If that doesn't happen just take a moment to enjoy your day or if it's time to sleep get some rest.

It's going to be fine, this isn't WoW:WOD we're going to be okay.

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Hi, no. This is a 24x7 service operation. All data centers will be staffed all shifts with on call rotations. They lose money when the servers go down.

Winter is coming...

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Originally Posted by Eldonia

As someone who works in the IT industry... "It's Sunday, I'll deal with it tomorrow" is never an excuse for downtime.

I mean sh*t happens of course, but the OP's point is completely invalid.

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^^This. It doesn't matter where the servers are or what time it is in Japan. If servers go down you have to deal with it. 24/7. Even on holidays. If this game crashes on Christmas day, somebody somewhere is getting on it.

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Originally Posted by Seoki

It's going to be fine, this isn't WoW:WOD we're going to be okay.

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I luled pretty hard at this part. My poor husband's queue is in the thousands (about 2,000-8,000 depending) every time he tries to log on. He's even called our roommates to log in for him, so that maybe when we got home from work he could play. Still had about and hour and half wait, at least, after being in queue for three hours last night...

Anyways...continue on with the normal arguments/pointing out inaccuracies...

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Originally Posted by Seoki

It's Sunday and they are not working right now.

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So what you are saying is if the servers break at 6:00 PM Friday night people should all say "well its Friday night and they aren't working until Monday morning."? Cause that is basically what I am reading. You do realize it is a service industry and they surely have people on call for this. No industry that provides a service 24-7 does not.

Agree with the rest of what you are saying but if you honestly believe that what you said is good business, please don't open one.

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Originally Posted by Seoki

Learn to read.

This is a problem with the NA and EU datacenters.
Which are in CANADA.

This has nothing to do with Japan.



Above ^

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I think what you're missing is the Company who runs the game.... are at work as we speak, AND last time we had issues on a Sunday they worked on it even with the servers being in Canada. I'll let you look that up yourself so you can see the point, also SE being in Japan doesn't mean they can't work on something in Canada example does SE go to your house if you have a issues with the game or do they fix it from where they are?

Yeesh, I understand my argument was wrong but I didn't expect the community to get this upset.

It's a game people, go enjoy something else for awhile.

Taking out your frustrations on a poor little misinformed lalafell isn't going to make this better.

I'll change the OP cause I was wrong :) But remain calm this will all get better.

Indeed.

but yeah, I manage a datacenter for a company much smaller than Square Enix, and if any of my stuff goes down on a Sunday night I go in and fix it lol. It's part of the gig.

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Originally Posted by Malzian

Yeah, like almost every other MMO when there's a content patch or expansion. I still have to shake my head when ever the game is mentioned to compare against something in another MMO, though, since it seems like it's all anyone ever has to compare against.

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It's normal for one of the most familiar of a subject to be used as the subject in a comparison, though, and really it's the better way to do it. It's more relevant to people. If people were drawing comparisons to Dragonica or something, few people would even know what they were talking about. WoW is extremely well-known and popular and makes a great example. That's different, however, from people harping all over WoW-this and WoW-that, I just skip those topics anymore lol.

Hello, IT experience here.

Reserve staff are kept on call for emergencies, which this is considered to be. You can expect a slower response time (2-3 hrs) than usual as people making $20-30k/yr tops cancel their family plans, dinner appointments, dates, and vacations to ship off to the office and do some unpaid overtime so you can keep playing your videogame.

This of course assumes that the problem is hardware-related cannot just be fixed remotely by an admin writing and running a few scripts.