Were the pug groups pre 2.2? IMO pugs have gone way downhill since 2.2. Back when these instances were farmed the quality of players joining was much much better. Lately and ex or T5 pug is terrible and not worth the hassle.
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I think with a lot of these fights the trick is remembering what sequence Titan does his abilities; however, this fight is very punishing on mistakes wrong mess up and it's probably a wipe. FC and me did it one night so far and got him down to half health I got the first phase down pat will see tonight.
I am "controller player". Started on PS3 and now on PS4. The problem with PS3 was crappy graphic and delay so Titan HM for example was really hard due to PS3 and not the player using it. On PS4 though I think the game is easier for me than most PC gamers because there is no delay, good graphics and it is a lot easier to dodge everything aoe related with controller.