did they address the horrendous lag in the patch?

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Originally Posted by Lemon8or

Can't address what is not under their control. It's L3 Communication.

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I must respectfully disagree with you. SE is producing and marketing this product. The ultimate responsibility for it falls on them. They contracted the various network services they do not control themselves. It is up to them to ensure that they are receiving what they contracted for. As paying customers we have a right to know why we are not receiving what we pay for. A simple acknowledgement of the problem would suffice, not the silence we are receiving.

Tupsi Please allow this to act as a response to your post. As I said SE bears the ultimate responsibility to their customers.

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Originally Posted by Rizon

Wether it is SEs fault or not the game is completely unplayable at the present time. They need to address this with their paying customers. Would be a good opener to today's Live Letter. Not holding my breath though. Too much Fluff to pass out. Not enough time for real transparency.

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What would they say..? This isn't a problem within SE, they do not speak nor represent any other company that isn't a part of Square Enix - In this regard, they can't legally speak of or for Level3.net. When you enter in a contract with other companies, you will notice very quickly no company will openly speak of issues within the business side of things. Not because they don't want to but because they can't. It's common for a reason to never hear about certain things from even open companies like Blizzard.

Yeah my group couldnt clear T9 this sunday (we had to raid only on sunday last week) because of the lag screwing the last phase for everyone.

:(

Net neutrality. It's lagging coz SE didn't pay for fast lane access :)

The problem is all the local ISPs likely contract their backbone access through Level 3 as there's only 2 or 3 actual Tier 1 ISPs. Switching ISPs would prove useless and moving the data center is far for
Financially feasible most likely.

Had zero lag either.

It is somewhat SE's fault. If their servers were a bit more reliable, a small hiccup would not suddenly fully disconnect someone. I have other services that have been affected by the L3 issues, but they're stable enough that I experience some lag and and then recover. In the past few days, I have disconnected more than 10 times. Total disconnection; I get no lag and then suddenly the 90000 error.

I haven't had lag problems today, as opposed to yesterday when they made doing anything near impossible.

thanks for the replies guys, sucks that it doesn't appear to be something thats going to be fixed soon. can anyone experiencing the really bad spikes speak about where they are from? seems its affecting myself and my other west coast friends the worst. im playing from california

I'm kind of hoping that tonight's maintenance will address this. :( I can't even practice titan ex bc the lag's been so bad.