Request for information: ISPs and P2P throttling

-Comcast
-United States
-Seemingly random

-Name of ISP: Suddenlink
-Residence: U.S.A(West Virginia)
-Occurrence: Always ever since 9/19 maintenance(VERY noticeable in an instance/dungeon/duty finder)

109 pages, and no reply form Square Enix .....

Name of ISP: MEO
Residence: Portugal (Lisbon)
Ocurrence: It has started a few days ago, making my connection descend from Excelent to Good, even though it says good I've been having terrible spike lags and delays in general.

Name of ISP: Rogers
Residence: Canada (Toronto, Ontario)
Occurence: All day, everyday ever since 9/19 maintenance (In world and instances/Duty Finder)

Server: Sargatanas
ISP: Deutsche Telekom
Speed: 16.000+
Time: (GMT+1/+2) Starting from 8pm, for 4-5 hours straight.

The lags arent that apparent on the usual server, but they are bothering in dungeons and render primal fights nigh unplayable. Titan shooting one off the plattform even though the client shows, that the character is already 20yalms out of it. Up to aprox. 10 secs lag and frequent screen freezes during all primal fights.

ISP: Sky
Residence: UK (Paisley)
Occurrence: Always

- Name of ISP - Talktalk
- Country of Residence - Northern Ireland
- When does the problem occur (always, only during specific times?) - Always
- Reference number from your ISP, if you raised this matter with them - Trying to get them on the phone

Name of ISP AT&T U-Verse
Country of Residence: United States (Los Angeles)
When the Problem Occur? Always, but more often at periods when the rest of the city is online.

ISP: Beeline
Residence: Russia(Moscow)
Occurrence: Always

Same info and problem here.

Quote:

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Originally Posted by SKalkayaKhamorona

Name of ISP: Shaw Cable
Country: Canada - BC
When does it occur: Increasing in frequency and duration ever since the server work on 19/09/2013, started as every 30-40 minutes on friday, now every 3-5 minutes or on every dungeon boss fight 10-20 seconds of lag or complete disconnect

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SE, what gives? Over three weeks, 110 pages now and no update? Are you even working on this? Or is it not a large enough portion of your player base to warrant attention?

- Name of ISP: Canal Digital (www.canaldigital.no)
- Country of Residence : Norway
- When does the problem occur (always, only during specific times?): 1600 GMT to 0500 GMT
- Reference number from your ISP, if you raised this matter with them: ticketid: 1154896215 (They claim no throttling from their end.)

Image to show the packetloss on the last 2 hoops: http://s16.postimg.org/ipqh8gqjp/lag.png

ISP : Orange
Country of residence : France, near Paris
When does the problem occur : Always

ISP: MEO
Residence: Portugal

Since two days ago it started ocurring every time I tried to play the game

ISP : Orange
Country of residence : France
When does the problem occur: evening

ISP: Wide Open West
Country: United States
Time problem occurs: It just started about an hour ago today. Everything was fine last night.
Update: Called them and they claim they do not throttle speeds for any reason.

FAI : Free (FRANCE)
Monde : Phoenix

LAGS ALL TIME !!!!!!

ISP : BouyguesTelecom
Country of residence : France
When does the problem occur: Started today...all day long

ISP: Comcast
Country: US
Seems to lag during day time. Dungeons have become unbearable due to lag and disconnect.

Name of ISP: DataGuard
Country of Residence: Norway
When does the problem occur: Always. Been disconnected on numerous occasions and the game freezes constantly.

- Name of ISP: Cox Communications
- Country of Residence: USA
- When does the problem occur (always, only during specific times?): mostly between 6pm and 12am CST Since 9-20-13

The problem I have is lag, I get out of AoE in time, and I still get hit. Might be a good thing to let my ISP know this traffic should be treated with 'Minimize Delay' policy.

Name of ISP: Tigo
Country: Costa Rica
Time: Happens most of the time.

Name of ISP: Cox Communications
Country of Residence: USA
When does the problem occur (always, only during specific times?): It happens at random times most of the day now to be honest.

Name of ISP: FUNET is the ISP and my connection is through TOASnet (student housing) which also maintains the connections. Also it did the same with TeliaSonera ISP (mobile 3g connection) so I tried with these 2 different ISP connections, but I guess they both are being throttled.
Country of Residence: Finland
When does the problem occur: All the time when connected and logged in the game. People speeding past you, pet not following.. etc.. connection lagging. Instances are impossible to do, when the game freezes for 5-20 seconds at times.

Timewarner cable
Usa / southern california

6pm on lag seems to start
People pause for a second then start moving again / constantly moving out of aoe and still getting hit

Name of ISP: UPC

Country of residence: The Netherlands

When does the problem occur:
Everything was fine till sunday evening around 9ish pm (GMT +1). I was in the duty finder doing Castrum Meridianum when huge slowdown started happening (everything standing still for 10 seconds except for me and unable to use skills). Afterward I could still just craft in cities, but monday morning even that became impossible.

Tuesday it was even worse and now at Wednesday morning I am getting the 90k error constantly while every other online game or program works just fine. :confused:

- Telia Öppen fiber bredband 100/10
- Sweden
- Started on Monday evening

ISP - VirginMedia
Country - UK

started 48hrs ago, persistent lag, error 9000, disconnected all the time..............on the Adamantoise server using PS3

ISP: Comcast
Country: USA
When does problem occur: All day every day. use to be just prime town now it happening more frequently. I am unable to do dungeons because of this lag.

ISP:Eastlink
Country:Nova Scotia, Canada
When does the problem occur: Happened a few weeks ago where I would get kicked by 90k and everything stopped, happened a couple of times in 1 day, called them up and they told me everything was fine with the modem and they couldn't figure out what was wrong, and other canned responses, stopped for a little bit but today while I was gathering everything was freezing up and than it goes fast forward out of nowhere, than finally 90k error.

IPS:Comcast (50mbdownload, 10upload)
Location:CA
Having issues randomly starting 9/24, everything is good the its basically playing with 1 frame every per 2 seconds because of the lag. This lasts about 1-2 hours. Its impossible to dodge anything always getting killed. Ruins gameplay.

IPS: Choice Cable
Location: Puerto Rico
Seems ppl are rubberbanding in my screen 3-6 secs delay and then resume (Constantly).
Been happening since Sept. 23- 2013

Name of ISP:Comhem
Country of Residence: Sweden
When does the problem occur: Started after last maintenance, well it started slowly and around 2days ago it got unplayable. It only happens with I'm doing dungeon around 16:00->01:00(gmt+2)

Update
Name of ISP: Verizon Fios
Country of Residence: United States - Virginia (Northern VA)
When does the problem occur: Persistent in world at all times, dungeons are still unplayable.

Name of ISP: Comcast
Country of Residence: United States
When does the problem occur: Intermittently throughout the day and night, but persistent

- Telia
- Sweden
- Occurs after 16:00 (GMT+2)

Quote:

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Originally Posted by Mnemosyne24

ISP: Charter Cable
Country: USA (California)
Time: All the time and it has gotten worse over the last week

Also, no other games I'm playing have this problem

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Same for me, same ISP except I'm in Oregon. The game is usually always laggy and lately has been worse. I only get to play in the evenings during the week because I work and the weekends but it doesn't seem to matter when I'm on the lag is almost always there. It is almost as bad as it was when there was the early release day and everyone was trying to get on at the same time. Feels pretty much the same, I get killed by AOE's or NPCs in battles that never show up on my screen until my health is nearly gone this makes it really hard if the character I'm playing is not a healer. Dead before I can even start to fight, falling through the ground if there are bridges or stairs as things are still loading. Its crazy and starting to make me think twice about subscribing as I can play other games during the same times without any issue or trouble.

- AT&T U-Verse
- United States, South florida.
- After 8 AM until about midnight EST

People freeze, then move very fast on my screen for 3-5 seconds, happens constantly and progressively gets worse the longer I play.

• Name of ISP: Cable Onda
• Country of Residence: Panama
• When does the problem occur: Randomly