Originally Posted by
Shurrikhan
Consider GW2 and their mounts, for instance. Had they merely matched other MMOs' mounts after having centered its experience for so long on having no mounts, it would have perhaps felt a betrayal; but by going beyond it to have one of the most involved mount experiences, it was applauded both by its players and those outside it, forming one of the largest contributing factors, allegedly, to new players joining with Path of Fire (the expansion in which mounts were finally released).
Simply put: Going half-assed will put development on its ass and make it look ass; actually doing a great job, though, forgives nearly all past encounters with a given subject, and often carries its own redemption or innovation story just through the contrast.