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We have the tiny description we get from character creation, where apparently Duskwight Elezen 'live in caves' – where the heck are these caves? What's the story behind our races? Where do the Miqo'te live? What about these Dunesfolk Lalafell who live in travelling homes?
I agree with this and though dotted around the main cities there are N.P.Cs giving information. The lack of towns or cities of the races is indeed missing. It might seem unfair singling out players without the right race but a place where a race related missions are given out may make the player more attached to their in game character I think some more rpg / story telling elements can't go a miss