Request for information: ISPs and P2P throttling

ISP: NET1
Country of Residence: Bulgaria
What does the problem occur: peak time I just can't play soo much lag I don't have problem from Phase 3 beta and after 9-10.09.2013 I got 90k error,duty finder lag,gethering lag, lag all around me :)
please fix it!!!!!

ISP: Ownit
Country of Residence: Sweden
I get crazy lags, lag spikes, delays, slow loading of NPC and players all this happens on peak times. i think i have even experienced lag outside of peak times as well.

Name of ISP Suddenlink
- Country of Residence USA
- When does the problem occur (always, only during specific times?) a lot and random

I called Suddenlink and they told me there is no throttling on their end at all and before I could say anything else after I mentioned my game the guy started laughing and said he plays and has same issue and checked personally with his higher ups and it is not an issue on their end.

I had everything checked on my end and by them and my s/r, speeds are "excellent" and no data loss. I won't even go into all the new hardware/wiring I had done this Summer that is in perfect shape.
I was afraid this was happening when Matt @mattalos wouldn't respond to queries about error 90000 nor have I seen any updates on this matter from SE.. that y'all were just sweeping this under the rug and putting it on our isp, us or our hardware. I get 90000 every day at least minimum 6 times.

My s/r is just horrible in game and it is only this game. Anything else I play or do online via my pc or for that matter my ps3 is perfect. No issues at all. Also, for those calling the SE support number don't waste your time. Those guys from past experience are completely and utterly worthless. Equivalent of ffxi GM's.

This is NOT an ISP throttle issue people. Please make sure you understand that. It is NOT a other/3rd pty software issue on your pc. You will know when something is kicking you offline like your antivirus, etc. FIX THE 90000 ERROR. please.

ISP
Cox communications
USA - southern California
every time i play a dungeon I get 90000 over and over again.
For the love of god SE fix this. Or at least communicate with us better over this issue.
I cant even play this game at home. I have to go to somebody's house to play. I've been having this issue for weeks (ever since the first 8 hour maintenance)
I'm still gonna play your game but, please fix this. I'm about to pay you 13 dollars a month for a game I cannot even play from my own home.:mad:

- Brighthouse
- USA
- Always
- N/A

I have a 100mbps broadband connection, hardwired into my PC and I still get horrid amounts of lag and disconnection issues. I'm East Coast North America playing on a NA/EU server. I feel like my ISP may be throttling my connection.

- Name of ISP: Eircom
- Country of Residence: Ireland
- When does the problem occur: Always

Cox
US Nevada
Started with disconects every hour on the hour and now it's just constant lag 24/7.

was fine untill maintenence then dungeons were unplayable due to rest of party standing still at beginning of map, and monsters apearing to be fighting ghosts, had to guess what was going on. so i took up crafting till they fixed it, but starting yesterday i got error 90000 after 1-10 minutes. the game is now completely unplayable. if anyone from ea reads thiis send me an email when you fix it and i'll check if you are able to do your job. if not expect to be giving me and alot of others our money back. made ea do it on hockey last year. i'll make you do it too. psn has guarenteed me a working product when i gave psn my money. psn will give me my money back and take it from you

what you need to do is take the millions and millions of dollars we've given you, and go headhunt(steal emplyees) from companies that know what they are doing. so that you can have a staff that is qualified to provide the product you have sold to us.

Telus
Canada
Usually in the evening but can happen all day.

ISP: Bahnhof
Country of Residence: Sweden
100/100 line. Never had lag issues like these that started a few days ago.
My recieving is around 6K-9K in game and not just during Peak hours.

- Name of ISP: Eircom
- Country of Residence: Ireland
- When does the problem occur: Always

- Free
- France
- all the time, but more in dongeon

Quote:

---

Originally Posted by Sriiracha

Comcast
Atlanta, Georgia (USA)

Recently (only as of last week) I have been getting S0/R0 and everything pauses for 5-10 seconds every 30-60 seconds. Also, all of my VOIP clients quality degrades as well as other applications ONLY while I am logged into FFXIV:ARR

---

My issues are pretty much identical. No real problems prior to the last week or so, now I also get s0/r0 pauses frequently. Sometimes I may go awhile without them, others the game is nearly unplayable.. not to mention trying to do any kind of battle that requires dodging.

Comcast
Murfreesboro, TN (USA)

- Name of ISP: Cable One
- Country of Residence: United States
- When does the problem occur? The 90k error happens almost every 3 hours exactly from when i log on. Also am randomly getting a 10-15 second server delay where everyone skips around.

- Name of ISP: Cox Communications
- Country of Residence: United States, Kansas
- When does the problem occur? server delay all the time, 90k error happened the second time today, first time happened yesterday.

- Name of ISP: Free
- Country of Residence: France
- When does the problem occur: From ~3 p.m. to ~3 a.m. (GMT+2).

- Name of ISP: Free
- Country of Residence: France
- When does the problem occur: from ~4pm to late at night, local time (GMT+2 during summer)

I just can't play during these times, I'm too much of a burden for everyone I play with.

- Zon TV Cabo
- Portugal
- 6 PM to 10 PM
Unplayable isntances with 2 to 3 second animation freezes

Name of isp: Free(8Mb down, 1Mb up)
Residence: France
Occurance: All the time and even more in evening

- Name of ISP: SKY
- Country of Residence: United Kingdom
- When does the problem occur: 4PM to 11 or 12 PM

*Potentially*

- Name of ISP: BT
- Country of Residence: United Kingdom
- When does the problem occur: 4-5PM until 11-12 PM (generally peak times)

Name of ISP: Sky
Country of Residence: Scotland/UK
When does the problem occur: Seems to be around 6pm~11pm, although it could extent a little before/after this time.

- Name of ISP: BT
- Country of Residence: UK
- When does the problem occur: Everytime i login. Can't play anymore.

ISP: Lidén Data
Country: Sweden
Time: Always

Update: Issue solved

I'm getting huge receiving spikes, generally around the 4000 mark, it jumps up and down.
My information is as follows:

ISP: Cogeco Cable
Country of Residence: Canada, Ontario
When does the problem occur: Almost all of the time

Surfnet
Netherlands
Started 1.5 hours ago, around 22:50 GMT+2/CEST, had huge lagspikes during a titan hm run and after that a lot of my spellcasts were delayed

ISP: Cogeco Cable
Country: Canada, Ontario
Frequency: Every night after ~7PM (EDT) until early morning.

I'm not sure if my problem is caused by the same as yours, but it sounds the same. I am playing on the PS3.

- Name of ISP: AT&T
- Country of Residence: United States
- When does the problem occur (always, only during specific times?): Always, and growing worse. I first started having issues about a week after launch. It was only a little lag then. It's now so bad that I can't do dungeons. All of my party members will get stuck back in the dungeon and not continue to load up and move forward. But they will still do attack animation sometimes, if I'm not lagging so badly that I can't see anything moving at all. Most of the time I get constant lag spikes (even outside of dungeons), one after another. I've been getting Disconnected incredibly frequently, but have no issues with my internet with anything else that I try to do just Final Fantasy XIV.

ISP: Comcast
Country: United States
State: Virginia
When does the problem occur: Always, and growing worse. I cannot do endgame instances without dying.

Verizon Fios
New York, USA
Just started today and is a permanent problem

- Comcast
- Alpharetta, GA
- Primetime night time.

- Name of ISP - Comcast
- Country of Residence - United States
Houston, Texas
- When does the problem occur (always, only during specific times?) - Ever since launch ive been having issues.
Before tonight i would get a lag spike every 20 min or so for about 30 sec all hours of the day.
The game is unplayable tonight, never seen this much lag before. Players teleporting around everywhere, unable to heal dungeon or fates. Every 5 sec im getting 5 sec lag spikes. Normal internet connection is fine, able to stream netflix/twitch with zero lag. Speed test shows 30Mbp/s which is normal for me.

- Charter
- Knoxville, TN USA
- It didn't happen this morning, but has been this evening (5-9 pm est)
- Didn't contact them since this only happens with FF14 and NO other internet games that I play.

ISP: Comcast

Location: UT, United States

Time: Fine this morning but around 12pm or so my sending plummeted while receiving skyrockets over 10k in some cases.. not sure exactly what that means, kinda funny to see everyone teleporting across the screen though lol.. they're all so fast now :O

World: Ultros

Name of ISP - EPB FiberOptics
Country of Residence - TN, USA
When does the problem occur (always, only during specific times?) - started last night and been constant spikes since.

Lafayette Utility Services Fiber
United States (Louisiana)
Edging toward constantly starting yesterday

Comcast
USA (Colorado)
Usually afternoon through the evening. Really noticeable today (1pm-8pm), end-game content unplayable due to packet loss.

ISP: Telkomsel Flash

Location: Indonesia

Problem: Connection error 90000

Time: Happens everyday, and every time when I log in to play. I would get it connection error 90000 between 5 - 15 mins duration. I've never had this problem before on any other games, including FFXI..

World: Behemoth

- Comcast XFinity
- USA
- Happened today again between 9pm - 9:30pm EST during dungeon run. Ridiculous 2-3 second lag spikes.
- Didn't need a reference # because the problem only happens in FFXIV.