[Data Center USA] Ping increased. Report your changes here.

I have played from UK, UAE and now in Ireland and since 2014 always on NA server.. This morning was ok when I logged in after the new server move but this evening its impossible to do anything.. massive lag.. ping over 214ms.. I will have to move to Chaos on EU but means leaving all friends behind.. I am gutted.

Dont need to do a raid... I can't even do simple job quest on bard, everything is in slow motion...

You were in the East and closer to the data center, no issues. Now that it's in the West you complain.

I'm super close to the new data center so now I get to enjoy those sweet pings you used to have mwahaha. PS. It's only fair.

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Originally Posted by PharisHanasaki

You were in the East and closer to the data center, no issues. Now that it's in the West you complain.

I'm super close to the new data center so now I get to enjoy those sweet pings you used to have mwahaha. PS. It's only fair.

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The NA population split is mostly east coast afaik, so while you enjoy your shiny new ping remember that most people you're playing with now have a worse connection which will effect their performance. Just something to think about.

What makes any of you think that a centralized data server would resolve anything?
The same amount of people will gripe if they moved it smack dab in the middle of NA. There is always someone who be put out and will cry foul, there's always going to be someone who wont get the best of the best of the best and cry foul, and there's always going to be those who cry foul even if nothing really changed for them.
Either accept the cards you've been dealt or hit the road.

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Originally Posted by gumas

I... Wha?... Seriously?

saw this from NA thread about new server location and i see a lot of people going to quit just because their ping going above 150, some even quit because their ping reach 100

For someone who has been in this game for years with 200 ping, i feel no hindrance whatsoever, i can fight normally, even perform better than other sometimes, i can avoid red circle no problem, i didnt even feel lag at all, unless it went above 250ish.

190 ping is godsend for me, i guess thats what happen when 80% of online game is located in your country

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There's a severe difference between always having bad ping, you went in knowing what you got into. But for a good chunk of players they just had their ping, doubled, tripled, and some even close to quadrupling at no fault of their own. No one wants to go from low to high ping, it's frustrating for the game to run relatively smooth, then suddenly have more latency.

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Originally Posted by Kuroneko_Jutah

This is the real benefit of the move people are overlooking: I had a shitload of packet loss with Montreal and I live in western MI. I can still tracert a Montreal server from here and get a lot of packet loss (thanks Level 3, you guys suck).

Meanwhile my tracert to Cali gives me stable 75ms, no dropped packets, and I route from Chicago directly to San Jose and ultimately wind up in Sacramento every time.

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How do you manage to be routed that way? Tools, contacting ISP? I'm also in Chicago, but get routed to the New York ntt.net, then back over to Seattle, and then down to San Jose.

The EU data center did not always exist. There are EU players on the NA data center because NA used to be the data center choice that they had. When the EU data center was created, players had an option to transfer away from the new data center but not to the new data center without charge. Basically the data center for Europe used to be part of NA, but SE opted to move that data center to create the EU one.

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Originally Posted by PharisHanasaki

You were in the East and closer to the data center, no issues. Now that it's in the West you complain.

I'm super close to the new data center so now I get to enjoy those sweet pings you used to have mwahaha. PS. It's only fair.

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EC would've also had higher ping if it was in Central America, but at least then it would be fair to both EC and WC whereas before and now it's only fair to one or the other.

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Originally Posted by Chiramu

That reason to quit is even almost as LUL-worthy as quitting over the new jobs not being what you want XD.

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Yeah, how dare people complain the server move will up their ping, and now of no fault of their own they need to adjust to an increase sluggishness in gameplay!

That's sarcasm, because your argument is pretty nonsensical and non-equivalent.

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Originally Posted by Vespar

What makes any of you think that a centralized data server would resolve anything?
The same amount of people will gripe if they moved it smack dab in the middle of NA. There is always someone who be put out and will cry foul, there's always going to be someone who wont get the best of the best of the best and cry foul, and there's always going to be those who cry foul even if nothing really changed for them.
Either accept the cards you've been dealt or hit the road.

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I'm not asking for perfect ping, I'm asking for a decent experience for everyone. Moving the servers from one side of NA to the other only flips the disparity. A central location would undoubtedly result in reduced performance for East Coast also, but it's better overall for the whole playerbase as it provides a more equivalent experience for those on the extreme sides of the continent.

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Originally Posted by manakir-kan

How do you manage to be routed that way? Tools, contacting ISP? I'm also in Chicago, but get routed to the New York ntt.net, then back over to Seattle, and then down to San Jose.

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Similar issue here. It's something that should hopefully be resolved soon, but if not the only other option is a VPN. :/ Pingzapper has a 7-day free trial and works decently for me so far, and is only $2.50/month if you buy a whole year... Hoping routing will be fixed by the end of the trial anyway. WTFast has a trial too, but it seems to be $10/month now after that. >_>

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Originally Posted by SteadiestShark

Is Odin more English-speaking (or UK-based) than the other EU servers? I may consider moving there if I find Gilga unenjoyable. Going to stick it out for a while though at least, hopefully the routing will improve...

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i am on odin and all in my FC is UK players and i have a bunch on my FL :)

East Coast, my ping went up slightly to around 90, around the same ping I get from Blizz-West. Guess my route to Montreal was already terrible even though I am on EC so my gameplay hasn't changed much. Did a BLM dummy + slidecast test and one trial (Shiva), didn't seem vastly different.

Some people I know say their pings went up, but that the game actually feels snappier. Could this be to better server infrastructure in CA?

Making a VPN necessary to play the game and enjoy yourself, whilst completely ridiculous, is all good and well for PC users. Because, hey! Why not have to pay an additional subscription to have access to the game you also subscribe to? But what about the PS4 users?

[Inb4 nonsensical "PC Masterrace hur hur" comments]

I remember 2.0 issues, and the game being, 'Literally unplayable' (read, disconnected every 2 minutes, literally couldn't play.) And things got better, eventually. So I'm hoping things get better now. Because, jeez, a month before a major expansion and this happens? Ouch.

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Originally Posted by Yujika

Making a VPN necessary to play the game and enjoy yourself, whilst completely ridiculous, is all good and well for PC users. Because, hey! Why not have to pay an additional subscription to have access to the game you also subscribe to? But what about the PS4 users?

[Inb4 nonsensical "PC Masterrace hur hur" comments]

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Yeah, I really don't want to pay for a VPN subscription on top of my FFXIV subscription, but I really don't want to quit either. I need my MMO fix, and there aren't a lot of good options right now.

Routers can have VPN support (and thus work for PS4 players), but it's a lot of research and possibly more money spent just to be able to play comfortably.

South of France, optical fiber (FTTLA):

Before: 112ms
After: 177ms

Difference : +65ms

From a player perspective, this choice is hard to believe, all US East Coast players have now the ping we had from EU, and EU players crossed a threshold jeopardising savage raiding significantly.
Something in the middle of the USA like Austin or Dallas (130ms ping from EU) would have been a wiser choice, again, from a player perspective, because I believe Square Enix had their reasons to choose West Coast, and I respect that.

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Originally Posted by gumas

True but, if you really love this game then its the only best option right now. Its pretty sad to leave the people and guild you're familiar with.

meeting new people and community on new server can be pretty good though

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Let's not forget that moving to a different server can also mean severe losses in gil for some people.

But the problem lies elsewhere, those high pings wouldn't be a problem, and this new location wouldn't be a problem, if, I believe, a part of the netcode of FFXIV was different.
Right now, the way actions are handled between clients and servers, decreases the potential DPS when the ping increases.

As a raider playing FFXIV since 7 years, from 1.0 to today, like every 1.0 players I started on JP Datacenter, when only these ones were available before ARR. Then my world was moved to NA Datacenter. And even if Square Enix just announced today very good measures to facilitate transfers, I just can't transfer without losing 7 years of friends from all over the world, that still play on NA Datacenter, because this is what makes this game such special (like FFXI).

That being said, from raiding experience purposes, some weeks ago, I did a tiny test on dummies, naked BRD lvl 60 on Moogle (30ms), and naked BRD lvl 60 on Excalibur (112ms), and it was an average of 5% loss in DPS.
I'm expecting this to be worse now with this new location.

But this could be fixed regardless of the ping.

I'm gonna quote someone who explained it better than I can:

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Originally Posted by cakesphere

I'm not asking for perfect ping, I'm asking for a decent experience for everyone. Moving the servers from one side of NA to the other only flips the disparity. A central location would undoubtedly result in reduced performance for East Coast also, but it's better overall for the whole playerbase as it provides a more equivalent experience for those on the extreme sides of the continent.

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Folks can gripe all they want about it, but I cant see them moving it again anytime soon. It is a bit ridiculous seeing folks whine and complain about how their 100ms ping is so terrible and unplayable. PLEASE! I played this game on 200-250+ ping and never had issues and some people have higher ping than that and still manage! If folks with 300 ping can make it out of aoes, so can folks at 100ms pings.

The game isnt unplayable, folks are just whining over a number that isnt as significant as they'd have you believe.

From Reddit:

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There's absolutely no reason why anybody - raider, casual, hardcore, world-first, whatever - should have to feel bad about a <100ms ping. The base GCD of the game is 2.5 seconds, rarely dips below 2.0 for the fastest classes, and nobody is really asking to do more than 2 actions in between (or 3 actions in 2.0 seconds, an average of ~0.67 seconds each).

The fact that an extra 0.05s of latency has a dramatic impact on actions spaced 0.67s apart, a full order of magnitude longer, is totally f***** up, and could absolutely be fixed by SE if they decided that it was enough of a priority to do so. The only way they're going to get to the point where they feel that it's enough of a priority to fix is going to be if they get enough pressure from the playerbase to rethink the way that the game's client and server communicate when you use skills.

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I would love to see Square Enix taking care of that problem, the same way they did it already with NIN Mudra a while ago.
This would be fantastic, and this new location wouldn't matter anymore.

I was kidding. Trying to counter all this MY PING WENT UP spam.
What can we do? You think it's cheap to transfer servers? Think we got time to make them change their mind before SB hits? 48 more hours of maintenance?
If they do move at some point, it won't be anytime soon.

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Originally Posted by Lavendula

i am on odin and all in my FC is UK players and i have a bunch on my FL :)

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Good to know. How is the chat - is almost everyone writing in english too?

I was playing during the day. While most germans were still at work or school and most americans were still asleep the latency was ok. Not perfect, not good but ok. I was able to heal a roulette without any deaths etc.

Then i ran a roulette in EU prime time with more NA's online. In Idyllshire i tried to open my retainer dialog, started to count "one, two, th" pop... Then i went to the lonely Mist's MB, wishlist... "one, two" pop...

I checked my ressource monitors latency and found myself at 200-220. I'm sorry, i am out at this point. If the ping won't get better because of routing/DNS/whatever they said here in the forums then i'm done.

I don't wanna start over on a new server with a new community. What am i supposed to do on an empty server? Ppl usually move to more populated servers, not to empty ones.

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Originally Posted by Vespar

Folks can gripe all they want about it, but I cant see them moving it again anytime soon. It is a bit ridiculous seeing folks whine and complain about how their 100ms ping is so terrible and unplayable. PLEASE! I played this game on 200-250+ ping and never had issues and some people have higher ping than that and still manage! If folks with 300 ping can make it out of aoes, so can folks at 100ms pings.

The game isnt unplayable, folks are just whining over a number that isnt as significant as they'd have you believe.

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The world used to also watch 480p movies on VHS for years, try doing it now that you've seen 1080p + 4K. It looks like trash.

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Originally Posted by AsahinaMyLove

Im from germany. and had around 110ping - Montreal
Now I has around 180-200 from Sacramento and I actually dont notice any difference o__o

I spammed Mudras as Ninja + played there rotation. Did a Dun Scaith.
Everything was like usual. o:

I hope many other people can still play too!

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For casual runs, that ping will most likely be fine. It's when you enter savage that it MAY be an issue.
Basically the ping increase is only going to effect raiders. Everyone else is fine.

A lot of people from south america will quit it literally got unplayable to us , and im pretty sure we are a large part of the comunity , its sad to see the few people who profit tho making such a ruckus to discredit everyone who is tryng to get something better instead of support now that they got what they wanted...

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Originally Posted by Hey123

A lot of people from south america will quit it literally got unplayable to us , and im pretty sure we are a large part of the comunity , its sad to see the few people who profit tho making such a ruckus to discredit everyone who is tryng to get something better instead of support now that they got what they wanted...

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Sorry not to be rude but we can't support nonsense. Pretty sure they didn't moved the servers for 3 people.
I did have a high ping prior to the move, but what was more important was my extreme packet loss, not SE's fault but rather my internet provider. I didn't quit and I didn't sit on the forums and complained about it, I put my big girl panties on and made the best out of the situation. There are ways around it, use them and you'll be fine. I don't deny the fact that it sucks and that it makes people upset, and I personally would have like to see the servers in the middle somewhere, however the arguments put out here and not only in this thread, as well as the actions that people should be taken is getting way out of hand. No company will listen to something like that.

Form a petition, have them sign, word them proper and send them to the correct team, but threatening to quit and what not is defiantly not something that is going to implement any kind of change, because nobody can take it serious.

@OP let us know how that's workin out for ya.

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Originally Posted by cakesphere

I'm not asking for perfect ping, I'm asking for a decent experience for everyone. Moving the servers from one side of NA to the other only flips the disparity. A central location would undoubtedly result in reduced performance for East Coast also, but it's better overall for the whole playerbase as it provides a more equivalent experience for those on the extreme sides of the continent.

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Not necessarily. The network connectivity to the datacenter matters MUCH more than the physical location.

"NA players should boycott XIV until we get a centralized data center."

That's an awesome idea, in fact they should have servers in each of the major cities in every country all over the world! /s

Cheers,
D.

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Originally Posted by Hey123

A lot of people from south america will quit it literally got unplayable to us , and im pretty sure we are a large part of the comunity , its sad to see the few people who profit tho making such a ruckus to discredit everyone who is tryng to get something better instead of support now that they got what they wanted...

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Sadly, people from Mexico, Central, and South America (Mexico is part of NA folks, google it) have never been an important piece of the community of this game. There aren't any Spanish subs of any kinds (not talking about Voice acting which could be easily left in English), contests and the like are only for legal residents of the USA and Canada, the new servers are located on the WC. It's been one of my complains since I began playing, but what can we do.

At least Yoshi P came to Mexico once or twice now, perhaps that means they have plans for us? But still I won't get my hopes up. We make a bigger part of this community than many give credit. It's only because we're not shouting we're Latin Americans everywhere that people think we're non-existent.

Do you mean centralized in everyone back yard we need to bump this up a notch.>.>

Why would I put money near my mouth? Can you comprehend exactly how many dirty hands have touched a single dollar bill?

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Originally Posted by odintius

Do you mean centralized in everyone back yard we need to bump this up a notch.>.>

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That will be the next request. Give everybody with a subscription their own server, placed on the kitchen counter and someone coming by every 30 minutes to check on it. And of course people that play since 1.0 should get fiber and a whole basement full of servers. It wouldn't surprise me anymore.

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Originally Posted by dlgc

"NA players should boycott XIV until we get a centralized data center."

That's an awesome idea, in fact they should have servers in each of the major cities in every country all over the world! /s

Cheers,
D.

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No but two servers would be ideal, make one east and one west. Even EA gives people an east and west option and EA is notoriously bad with their servers, but at least they understand one central server for all of NA is asking a lot.

Really this issue with the move reminds me of the story about the guy who was to long for his blanket so he cut the top of it and sew it to the bottom. It was a pointless process through and through.

Why would i boycott when my ping dropped and packet loss went to 0.

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Originally Posted by Vanitas

Why would I put money near my mouth? Can you comprehend exactly how many dirty hands have touched a single dollar bill?

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Not only that, then you have the sweaty boob bills because some people can't comprehend a purse... or at least clothing with pockets. =x