Request for information: ISPs and P2P throttling

ISP: Comcast

Country: US, Utah
When: a lot of fights (specially big group/fate), and some times when I cross in to different maps, and talking to NPC's...list go on..
Reference number: none

I've been mostly fine the last few weeks, and since yesterday my roomy and I have been having issues. At first, we thought maybe it was something with the instances were lagging, or our Router was causing an issue. We port forwarded, reset our connection, ect, but we don't seem to be getting the lag together/close together, and it's just making it impossible to do content together.

ISP: Cox Communications
Country: US, Arizona
When: All the time, on and off in hiccups of about .2-1 second. Sometimes up to 2-3 seconds.

Optus
Australia
Always

ISP : Telkom Speedy
Location: indonesia
when : after recent patch, during weekend it's getting laggy and my damage always come up late 30 seconds - 1 minute

Quote:

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Originally Posted by Diyne

I've been mostly fine the last few weeks, and since yesterday my roomy and I have been having issues. At first, we thought maybe it was something with the instances were lagging, or our Router was causing an issue. We port forwarded, reset our connection, ect, but we don't seem to be getting the lag together/close together, and it's just making it impossible to do content together.

ISP: Cox Communications
Country: US, Arizona
When: All the time, on and off in hiccups of about .2-1 second. Sometimes up to 2-3 seconds.

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Same info.. Same issue here.

How would I know if my lag is due to throttling? Im fairly sure I couldnt get a knowledgable answer from the isp unless I could get escalation to 2nd tier. I often get 1-5 second stoppage during DF's.

comcast
USA (utah)
happens mostly during dungeons

Same here.
- ISP : Telecable
- Country: Spain
- Anytime.
- Reference number: 814222

Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522f769d
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 522f769d
Exception Code: c0000005
Exception Offset: 0023c7b7
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

- ISP: KYMP
- Country: Finland
- When: Most of the time.

ISP: Cable Onda
Country: Panama
Time: Always
Report: 395931

Hoot Hoot
ISP: Cox Communications
Country: United States
Time: Never, until recently. Now it's always.

ISP: Cox
Country: United States
Time: Morning - 10pm. Rerouting traffic fixes my issue so I don't think it's a throttling issue alone.

ISP: Centurylink
Country: America (Washington State)
Frequency: never until recently, now always

ISP: Cox
Country: United States Phoenix, AZ
Time/Frequency: Only started after the patch on 9/11. Occurs all day since the patch.

ISP: Comcast
Country: United States, Houston Texas
Time/Frequency: Began after the recent patch. Becomes most apparent at peak hours.

Several friends using the same service are also experiencing the same issue at the same peak hours.

Quote:

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Originally Posted by Artanas

Comcast
USA, IL
Happens 24/7 CANNOT LOG IN AT ALL. ERROR 2002 ALL THE TIME!

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This also happens with me.

TalkTalk Communications Ltd.
England, UK
Every time I've tried to log in. I get about ten seconds of leeway (ish) but the play button is greyed out. Selectable, but not actually available.

Quote:

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Originally Posted by Prote

- BVU
- USA, Virginia
- Always, seems worst after 3:00pm - 11:00pm, same problem since beta3.
- Will update/Call tomorrow

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Called my ISP they don't throttle anything. Doesn't sounds like an ISP only issue. Game still unplayable without using a VPN.

Can't call my ISP now, but they've never throttled any game so it would be very weird if they suddenly decided to do so after your maintenance.
I think it's just your coding/servers in most cases.

ISP: Time Warner Cable
Country: United States, San Antonio Texas
Time/Frequency: Honestly, happens about every 45 minutes to an hour and getting really effin old. Basically makes the game unplayable because I sure as shit don't join dungeons since I am guaranteed to get disconnected.

I have followed port forwarding guides, firewall guides and updating firmware suggestions. Absolutely nothing is fixing this BS. I called TWC, of course they're going to tell me they do not throttle... how dumb would they be to admit that shit? I currently have their Extreme package which is 50 down/5 up. The modem is a Ubee, model DDW3611 which is a modem/router combo.

I have looked through a ton of previous pages and cannot find the last time someone from Square Enix made a comment. I'm guessing that's the norm?

Mediacom cable
United States(Iowa)
get modem resets every 45min or so, usually when i'm in a DF dungeon or primal fights

Name of ISP: Comcast XFINITY
Country of Residence: United States, California
Occurrence: 24hrs a day

name of ISP: Charter Communications
Country of Residence: United States, Missouri
Occurrence evening hours after 10 pm till approx. 3 am

Name of ISP: Cox Communications
Country of Residence: United States, California
When does the problem occur: Throughout the day, most noticeable between 6:00pm - 10:00pm

Cox Communication
Phoenix, AZ, United States
Always occurring after the last maint.

AT&T U-verse
Metairie, LA
usually 6pm -10pm
BUT ALL DAY TODAY

SKY
UK
Constant everywhere

Also only became an issue when you added the new servers and removed the world caps

- Name of ISP:Charter Communications
- Country of Residence: United States
- When does the problem occur: Almost always.
- Reference number from your ISP: N/A

ISP: Telus
COUNTRY: Canada
When does problem occur: Always

- Name of ISP: Cox Communications
- Country of Residence: Arizona, United States
- When does the problem occur: Nearly 24/7, it gets a lot worse when in a dungeon.
- Reference number from your ISP: N/A

This has been happening since the last maintenance that added more servers for dungeons. I'm getting consistent lag spikes ever 2 - 3 seconds. This gets even worse during prime time making the game unplayable. I know it's not throttle because Cox Communication has never throttled P2P unless you go over your bandwidth limit for the month.

Quote:

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Originally Posted by Carnage

- Name of ISP: Cox Communications
- Country of Residence: Arizona, United States
- When does the problem occur: Nearly 24/7, it gets a lot worse when in a dungeon.
- Reference number from your ISP: N/A

This has been happening since the last maintenance that added more servers for dungeons. I'm getting consistent lag spikes ever 2 - 3 seconds. This gets even worse during prime time making the game unplayable. I know it's not throttle because Cox Communication has never throttled P2P unless you go over your bandwidth limit for the month.

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Exactly the same in all aspects. Cox, AZ, and its been happening a lot more since the maintenances. Especially in dungeons.

Optimum Online
Long Island, New York, United States
Dungeons are unplayable.

ISP: Surewest Broadband (California)
Country: United States
When does problem occur: Intermittently will see a random period of R0 for a couple seconds maybe 2-3 times per hour (usually when a lot of things are occurring simultaneously). Very rarely (once or twice since release) I've seen it occur almost once every couple minutes, at which point I have no choice but to log off.

Note 1: My ISP doesn't throttle any traffic and has an extremely robust active ethernet fiber network, so it must be a routing issue or capacity issue with the S-E servers.
Note 2: This problem did not occur during Alpha or Beta 1-3, the problems started with Beta 4. Notably this was when the NA data center was introduced.

ISP: NTE
Country: Norway
Time: 4pm - 2am

- Name of ISP: Cox Communications
- Country of Residence: United States - Las Vegas, Nevada
- When does the problem occur: 24/7 and even worse in a dungeon. Started since the last maintenance.

Definitely not being throttled. Its entirely a routing issue as you can see in the link below. Hopper 5, 13, 14 and 15 consistently times out.

http://pastebin.com/4zF5DnLP - Some trace routes taken every 6 hours.

-Name of ISP ~ Cox Communications
-Country of Residence ~ USA - Las Vegas, NV.
-Problem Occurrence ~ Pretty much always, very difficult to do anything timing based like a dungeon or a fate, won't be paying for any more game time if this keeps up.

You need to look at this thread:

http://forum.square-enix.com/ffxiv/t...%29-lag/page37

Because I do not think it is throttling. Something seems busted. :(

Called Cox in Arizona and they told me to get a new modem. LOL. This game is unplayable right now.

ISP: Comcast
Country of Residence: USA
Problem Occurrence: Seems to be always problematic. There's been a couple of days per week where the problem is not so bad. Specifically, 9-13 10pm-12pm, 8-26/27 5pm-3am, and 9-8 8pm-12pm have been the only times playable for me. Every other day has been punctuated by 30 seconds of lag spikes, disconnects, or unable to connect to NA/JP server.

ISP: Glocalnet
Country: Sweden
Time: Around 5PM GMT+1. Lags really bad in instances and congested areas.

East Coast (USA)
Comcast

5-20 Second Lag Spikes. Really makes this game unplayable. Dungeons and instanced fights are just frustrating. I play many games online and none of them have issues with lag like this one.

- Name of ISP: Vodafone
- Country of Residence: Spain
- When does the problem occur: Seems like it is 24/7
- Reference number from your ISP: N/A

I had some problems but after maintenance it got worst with high spikes of lag and dungeons are often unplayable. Not sure if my ISP throttles P2P but maybe given the amount of time I play they may started doing it.

Edit: Did a tracer and most of the problems comes from 85.205.24.230, which is indeed a Vodafone Group Services IP.