[Data Center USA] Ping increased. Report your changes here.

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Originally Posted by MOthe

270 and 300, both from Brazil.

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The data center moved physically closer to South America, so the ping should be better than before logically speaking, where it is not, it is likely the result of poor routing, which may improve in the next few days or weeks.

It's entirely possible that the routing your data is taking right now routs towards the old location and then detours to the new resulting in a more extended ping. As that routing improves and becomes more direct your ping should drop.

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Originally Posted by Kosmos992k

With regard to ping times though, we've seen reports from players in South America and Europe talking of ping times in the 120-150ms range which is far from poor, and perfectly playable. That demonstrates that the server relocation is not game breaking - as long as the routing between the player and the server is decent.

No they won't, and no it didn't. People need to stop running around screaming like the sky is falling and understand that the new location itself does not cause egregious ping times, bad routing and poor ISP service does. Better to give it s week or two and complain at your ISP about the bad routing than to quit the game over something that SE cannot ever control.

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What are you talking about? With proper optizimed tunneling, we get ping in the 200s where before we could get 120-140 which was acceptable. 200 is just enough for me to consider it poor service and not want to pay any subscription.

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Originally Posted by Thyranne

I'd love to see these South America pings. I'm getting 315 right now. it was 200 before.

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170 before, 235 now.

Yo I'm playing at roughly 190-220 now (no idea what it was before) and everything seems just as good if not faster. Got a question though, just in case I'm understanding it wrong. What exactly does it mean to "double weave" your ogcds? Is this where you essentially start using the 2nd one while the animation for the first is still in effect?

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Originally Posted by Ama_Hamada

No it is not an over reacting. It needs to be coded better. Abiliites should not be innate delayed to begin with. Even art 30 ms the game was laggy for this reason. **snip**

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That's it, you just lost all credibility with me on any issue related to network latency.

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Originally Posted by Kosmos992k

The data center moved physically closer to South America, so the ping should be better than before logically speaking, where it is not, it is likely the result of poor routing, which may improve in the next few days or weeks.

It's entirely possible that the routing your data is taking right now routs towards the old location and then detours to the new resulting in a more extended ping. As that routing improves and becomes more direct your ping should drop.

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You are really missinformed. The network does not follow a straight imaginary line into the destination. South American network goes through a submarine cable which ends up in the North American east cost, so it is logical that our ping has been increased, since SE did a pretty dumb decision of moving the servers all the way to the fucking west coast without doing any kind of research about it's impacts in South American players.

biggest upgrade for me personally is still the 0% loss, overall gameplay itself is the same for me, will see if double weaving got easier for me later on though. (should get less stalls and hangs too hopefully, my packet loss could avg at 20% at times, was pretty bad. ping in itself is only about 10 ish less)

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Originally Posted by DaikiKiyoshi

Yo I'm playing at roughly 190-220 now (no idea what it was before) and everything seems just as good if not faster. Got a question though, just in case I'm understanding it wrong. What exactly does it mean to "double weave" your ogcds? Is this where you essentially start using the 2nd one while the animation for the first is still in effect?

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It means being able to use 2 OGCD skills before the next GCD comes up.

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Originally Posted by Kosmos992k

That's it, you just lost all credibility with me on any issue related to network latency.

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You are missing the point then. I am complaining how the game is badly coded and only tolerable if you have very low latency. I guess a slight improvement over 1.0 as far as the game being innate laggy = good? Stuff should not go on CD/ resources be used up, and have them fail (not work) takes too long to get lbs to apply it there, and it even happens on 2 min CDs. 2 min cds should not just fail because that is a long time.

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Originally Posted by Sarevok_Thordin

It means being able to use 2 OGCD skills before the next GCD comes up.

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Ah I see! Thanks for the info! Soooo, even at 220 I can do this so I'm very confused about what the OP is complaining about. The game is nowere near unplayable now.

"whole thing was pointless" well if that what you think cause the server move was not centered about to make your or anyone else ping better. From my understanding it was to upgrade the servers so they could run the game better (not your connection) and allow them to do better stuff in the future like expanded inventory for SB and stuff.

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Originally Posted by Lexia

"whole thing was pointless" well if that what you think cause the server move was not centered about to make your or anyone else ping better. From my understanding it was to upgrade the servers so they could run the game better (not your connection) and allow them to do better stuff in the future like expanded inventory for SB and stuff.

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Are they going to fix the innate lag and delays? I can EASY see a difference when the game lets me release bane and even with the delay, it still does not transfer bio because it is so slow to appear.

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Originally Posted by Voltres

You are really missinformed. The network does not follow a straight imaginary line into the destination. South American network goes through a submarine cable which ends up in the North American east cost, so it is logical that our ping has been increased, since SE did a pretty dumb decision of moving the servers all the way to the fucking west coast without doing any kind of research about it's impacts in South American players.

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You're really misinformed and should read my posts closer. I know precisely how the Internet and tcp/IP is routed, how the routers and their routing tables work and how DNS handles things. Moving the servers physically closer to you in South America doesn't increase your ping, and it's pretty ignorant to claim that it does. The routing of the data packets from your system to Sacramento is the issue, not the server location. Good grief there are players in Australia who are seeing 60ms drops in ping times and sub 300 pings now. You're closer to the servers than they are now, you have to recognize the role of poor routing in your current trouble. The idea that moving the servers however many hundreds of kms closer to your location increased your ping is just a fundamental misunderstanding of how the Internet works. It's an entirely dynamically routed network. If you pick up a server and move it 3000 km it will take time for the routing tables to update across the Internet to reflect that new location and optimize the routing of data to that new location.

There is more than one path for data to take from South America to North America, it's not just a single undersea cable.

As for the use of curse words, thanks for the emphasis, it was unnecessary. I've seen more than one player from South America quoting improved pings in the region of 150ms. I have no doubt that performance will vary from country to country and ISP to ISP. But, that is not something that SE can account for when they move their servers. However, the dynamically routed nature of the Internet will ultimately help resolve the issue, unless you happen to be in a country that has very limited Internet connectivity inbound and outbound, in which case you have my sympathy. However You should be aware that any undersea link from SA to NA likely hits the US in Florida, the straight line distance from there to the old data center location vs the new location is broadly similar so you shouldn't see any major change in ping due to that. It is, once again, a routing problem that may resolve itself over time.

Out of posts for the moment, so replying here;

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Originally Posted by Rakhabit

Who's the ignorant one here? South America is a special case because laying cables through the most dangerous terrain in the entire world is not cost effective. And that's not even considering the politics of some of the regions those cables would have to run.

**snip image**

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Um, that's prehistoric in tech terms, it's from 2010.

Try this;

http://www.submarinecablemap.com/#/

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Originally Posted by Ama_Hamada

Are they going to fix the innate lag and delays?

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Doesn't matter how fast the servers are if a person ISP sucks.

lol what??

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Originally Posted by Lexia

Doesn't matter how fast the servers are if a person ISP sucks.

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Not an isp issue if a large amount of the population sees the problem on different isps on different distances, etc. All I see here is the few people commenting simply does not see the delays. It is very annoying. The support desk and FC chest is still ungodly slow too. (most likely moogle mail too but I need to be sent a few items to test that, lol)

/facepalms

I would wager even at 200 ping I could still do a double weave by prepressing the first weave. Finding the timing for the second weave would be a little different but doable.

The last bane-able DoT will never register if you immediately bane directly after without waiting a second. That was not due to lag, that was just an archaic problem in the game. I had that problem on scholar when my ping was 60's now its 90's and I still have that problem. Its just a problem between the bio cast and how long the server takes to register the DoT on the mob you will see +bio appear when you cast on the mob but the DoT icon takes longer to get below its HP bar. When the icon appears below the HP bar of the mob it is bane-able.

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Originally Posted by Ama_Hamada

Not an isp issue if a large amount of the population sees the problem on different isps on different distances, etc. All I see here is the few people commenting simply does not see the delays. It is very annoying. The support desk and FC chest is still ungodly slow too. (most likely moogle mail too but I need to be sent a few items to test that, lol)

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... are you serious

So with no idea what you are talking about, you're still pushing your idea on the table....seems legit, please do dig deeper, it's not deep enough.

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Originally Posted by Ama_Hamada

it still does not transfer bio because it is so slow to appear.

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Hopefully this is something they fix in SB. The Bio from Tri-disaster transfers even if you use Bane immediately after it though so it's not solely a latency issue causing the regular Bio's delay.

There only one thing you can do now Ama_Hamada: stop giving your money to SE, that would teach them a real lesson for sure!

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Originally Posted by Ama_Hamada

Not an isp issue if a large amount of the population sees the problem on different isps on different distances, etc. All I see here is the few people commenting simply does not see the delays. It is very annoying. The support desk and FC chest is still ungodly slow too. (most likely moogle mail too but I need to be sent a few items to test that, lol)

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Well the people that post here on the forums are only a small portion of the population that play XIV.

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Originally Posted by Nerisu

Hopefully this is something they fix in SB. The Bio from Tri-disaster transfers even if you use Bane immediately after it though so it's not solely a latency issue causing the regular Bio's delay.

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Its not latency at all, its when the dot actually gets applied during the animation. Ama continues to blame this on server lag and latency, when its not, because she doesnt understand even when its been explained to her multiple times

Incredibly pointless, my packet loss went from 20% ish to 0 and my ping dropped by like 10.....how dare they make the game more playable for me if im in the USA/NA region! >:

Just saw this thread and read some of the responses and lol'd hard. Its so refreshing to see a proper IT professional response. Doing a server move and especially from coast to coast put in some serious overtime costs for the workers that I expect baseline performance before they tweak for improvement. All these people who "demand" the servers go up and "dropping game cause my ping jumped 50 points etc" have no clue how any of this works. Let's see them stay up throughout the night staring at a computer monitor while being in a conference call at 1 AM.

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Originally Posted by Kosmos992k

There is more than one path for data to take from South America to North America, it's not just a single undersea cable.

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Who's the ignorant one here? South America is a special case because laying cables through the most dangerous terrain in the entire world is not cost effective. And that's not even considering the politics of some of the regions those cables would have to run.

http://2.bp.blogspot.com/-6jOm6WKb1H...-map-large.png

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Originally Posted by Hunty

Not that I am happy about the move and do agree the choice of location is poor, but I suggest one takes a look at a world map before coming down on EU players. I'm an EU player and have played since 1.0 and thus chose to stay with the legacy server I was on, along with the many friends I had made. The simple fact is any 1.0 player knows (I'll assume the ignorance pouring out of you means you are not one) that although this move is not ideal, it's still nothing like when the servers were in Japan and people should be glad of this. To give a summary, if you think the server move brought them closer to EU, I suggest geographically educating yourself.

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Not sure if daft or trying too hard to be insulting and edgy, but here goes:

1. I don't care about your ping. You are EU. You said it yourself, you CHOSE to play on NA servers when you have EU servers that are specifically for you to play on. The NA data centers are for us, not you. Your convenience doesn't matter because you have a data center in EU for a reason. You don't get to complain. Any issues you have with the NA data center move are your own fault for staying on NA. Any subsequent issues you have due to your choice, are in fact YOUR choice. You don't want to move data centers because friends? Fine. Nobody is making that choice but you. Accept any penalties that come with it. You are not the target customer with the NA data center move. I am.

2. Who cares about 1.0? This isn't 1.0. We're getting in to 4.0. What the server status was like back then is irrelevant. What matters is the status they are NOW. And now, on MY OWN data center, my ping has more than quadrupled. I went from having 20-30 to having about 120-150. People say it's "playable"? That's nice if you accept being mediocre. If anyone says the game is the same at 20-30 ping vs 150, they are stupid or delusional, or clearly accept a life of "good enough" and mediocrity. Just because others are ok with not being the best they can possibly be doesn't mean we have to be as well. Regardless, on EU servers I get 90-100. NA I now get 120-150. Something is WRONG there, and arguing differently just makes you ignorant. I shouldn't have to move outside of my region just to have a better play experience.

3. I never said they were closer to EU. Fail to read much? I said MY ping and everyone who collectively lives on the East Coast and Northern US has BETTER ping on EU data center than our NA ones.

The problem is OUR ping, the US players on the East Coast and Northern US, is WORSE in our own data center than that of another region. That should NEVER be the case. I don't care if they are worse for you. You did that to yourself by choosing to remain outside of your region. We did not. We are playing in our own region and now worse off for it. That was not our choice. Now if I were playing on the EU data center and that got moved and made my ping worse? I can't complain, because that is my own fault for playing on EU, and EU data center location is for EU residents, not me.

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Originally Posted by Mycow8me

I would wager even at 200 ping I could still do a double weave by prepressing the first weave. Finding the timing for the second weave would be a little different but doable.

The last bane-able DoT will never register if you immediately bane directly after without waiting a second. That was not due to lag, that was just an archaic problem in the game. I had that problem on scholar when my ping was 60's now its 90's and I still have that problem. Its just a problem between the bio cast and how long the server takes to register the DoT on the mob you will see +bio appear when you cast on the mob but the DoT icon takes longer to get below its HP bar. When the icon appears below the HP bar of the mob it is bane-able.

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The game's always felt like it has a pretty low tick rate. I assume the issue with bane is related to that.

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Originally Posted by Kosmos992k

YHowever You should be aware that any undersea link from SA to NA likely hits the US in Florida, the straight line distance from there to the old data center location vs the new location is broadly similar so you shouldn't see any major change in ping due to that.

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Sprint.net Looking Glass:
Miami, FL -> Montreal Datacenter: 36ms
Miami, FL -> Sacramento Datacenter: 94ms

Cogent:
Miami -> Montreal: 40ms
Miami -> Sacramento: 90ms

Hurricane Electric:
Miami -> Montreal: 47ms
Miami -> Sacramento: 100ms


Montreal is MUCH closer to Florida than Sacramento is in a straight line as well, ~1400 miles vs ~2500 miles.

"logically" South America should see an improvement on Ping rates.. sadly my best friend in Peru went from 180 to 220-250+

I think SE should consider adding a server in south America because there is enough fan base there to cover the cost.

Eh, just put a .5 second cooldown on all abilities whenever any skill is used. Then no one will be able to weave, there will always bea .5 second delay before the next input regardless if it's an OGCD ability or not.

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Originally Posted by Mature

"logically" South America should see an improvement on Ping rates.. sadly my best friend in Peru went from 180 to 220-250+

I think SE should consider adding a server in south America because there is enough fan base there to cover the cost.

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If the SA fanbase wasn't big enough for them to be considered when SE decided on the new location, I doubt it's big enough to warrant its own datacenter.

^
Christ, you're pretty heartless.

For YEARS, EU players had no choice but to pick NA-located servers and there was absolutely no indication that they'd ever relocate the "EU" servers until not too long before it happened either.

So you're being kind of a dick to people that (god forbid) want to stay in the friendships that they have created and nurtured for those years.

Anyway, EU players and East coast Americans/Canadians are on the same side in terms of disliking the new server location...


*Edit*
There is also the fact that many Europeans don't want to be involved in multilingual affairs due to communication difficulties - so they picked NA for that reason too.

Here is an interactive map of the submerged cable network.http://www.submarinecablemap.com/

Alright just did a ping test and i'm at 39-41 MS and i'm on wireless with Fibre OP, i'm also as far east as I can be in Canada not including Newfoundland if I was on regular wireless I think i'd be screwed.

Dumb decision not bringing it near Dallas or Chicago...or somewhere near the middle.

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Originally Posted by Ama_Hamada

Not an isp issue if a large amount of the population sees the problem on different isps on different distances, etc. All I see here is the few people commenting simply does not see the delays. It is very annoying. The support desk and FC chest is still ungodly slow too. (most likely moogle mail too but I need to be sent a few items to test that, lol)

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Its only been hours and ISPs haven't optimized routing for a new DataCenter. You act like SE doesn't have a ton of optimization and adjustments to do now that everything is live and generating real data.

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Originally Posted by Airget

Eh, just put a .5 second cooldown on all abilities whenever any skill is used. Then no one will be able to weave, there will always bea .5 second delay before the next input regardless if it's an OGCD ability or not.

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I am 95% certain this is the route they will take for SB. Expect an announcement of it during the live letter in 5 days.

They normalized Mudra inputs, so why not every other oGCD skill?

Before today my friends and me had no plans of transferring, now we're all contemplating the option once the free transfers become available, assuming the terms set for the transfer are good. Will see how things go, though, and how much of a benefit we might see from a VPN, especially the one of us who got fucked over most to the point that for her, FFXIV is pretty unplayable at a level she finds remotely acceptable.

My pings end up around the 170-190 mark, as do a friend's. Meanwhile one of my group of friends that's EU too was sitting at 250ms or higher. Until she logged off in frustration, anyway.