Early Access code - Wrong Region

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Originally Posted by Calastir

For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

hell you can do this with probably all online retailers since none actually bill you till the game ships.

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Thank you VERY much Calastir. This worked perfectly. It would be nice if Square Enix would post this as a solution for the issue, since I believe there are a LOT of people who are still having issues with registering for Pre Order due to Error Code 2.

(This is a repost from page 17... If anyone knows the answers to one of my two questions, please answer)

Hello all,

I too am having a Wrong Region issue - I'm an old 1.0 PC Owner with only 2 months played time (so i'm not legacy)... I decided to pre-order the PC version to gain Early Access, in-game loot, and help support FFXIV... I do not own a PS3, so pre-ordering that version was not an option...

After receiving my pre-order code, I rushed to input it on the website - I was met with many error 3s... I've since beaten the error 3 and was given an RAAE code, only I'm NA - So I need an RAAU...

So now I'm left with 2 questions after looking on the internet far and wide for a fix...

1) even if I was to get an RAAU code, would I be able to register for EA since they're both PC accounts?
2) how the hell am I supposed to get an RAAU code instead of my RAAE? I've attempted all the fixes, attempted to contact Square (which is nigh impossible, btw), and everything else under the sun...

This is beyond disheartening... I played FFXI for over 7 years and would have played FFXIV much longer during 1.0 (especially towards the end when Yoshi took over), but I was deployed as a USMC infantry-man during majority of it's stay...

So Square, when are we gonna hear something official to these questions?

Registration for FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is complete.


!!!!

I think im gonna cry! finally!!

Quote:

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Originally Posted by Calastir

For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

hell you can do this with probably all online retailers since none actually bill you till the game ships.

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That did it.

Here's my EU codes for the 2 people that got NA codes by accident. :p
RAAE KFSC 8UW9 QLK9 UKH5 (PC)
RAAE 8296 7LPZ QXV3 AU9D (PC)

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Originally Posted by Dyssyd

I was hoping this joke of support would get their crap together and do some proper fixing of the issues that their stupid, convoluted system caused without resorting to re-ordering the game. At least I know to expect sub-par service from them in the future.

Before I go, I got another response from their support about the issue. It was the same response as the one I got yesterday.



Proof positive that they don't even read the detailed information that you include when submitting a support ticket.

I let them have it in the support survey they sent me. That'll show 'em. :rolleyes:

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Oh you haven't seen this
http://forum.square-enix.com/ffxiv/t...41#post1021641

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Originally Posted by Calastir

For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

hell you can do this with probably all online retailers since none actually bill you till the game ships.

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Thank you!! You get cookies!

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Originally Posted by Danify

What retailer did you buy it through?

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Sorry about the late reply (I see you already got your problem solved too, sweet) I ordered through gamestop. I believe what the clerk did was cancel my preorder and issue a new one. So I guess that's another one proving the method suggested by Calastir works, on standard copies anyways.
From what I understand, (and I could be completely wrong on this so don't take my word for it) the code we were issued will continue to give the wrong region till SE gets around to fix it. So you can either wait till SE gets around to your particular code and fixes it (at which point you can go back to the preorder site and it will give the right code) or you can get a new one by doing what Calastir previously suggested in this thread which is essentially cancelling then preordering again. Keep in mind that there's no guarantee your new code won't be another of those bad codes going around.
I apologize if I further confused anyone with this post but this was my experience and just as previous posts in this thread helped me maybe this will help someone aswell.

wondered If can pre-order from NA SE store get the code and cancelled it?
while I already pre-ordered from greenmangaming.

Omg it worked I got a raau code!!!! I love you

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Originally Posted by Decaffeinated_Coffee

wondered If can pre-order from NA SE store get the code and cancelled it?
while I already pre-ordered from greenmangaming.

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While shady and I don't support it, you can technically order from any online retailer and get your preorder code and then cancel as they won't bill you until the game ships.