22.7gb update after relogging?

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06-20-2017, 04:04 AM
Unease_Lemming

This just happened to me as well, short 1 second power flicker, now having to let the entire 22'749MB game download again.

Hope it gets fixed extremely soon, I now dread my power going out again and suffering through this again.
06-20-2017, 04:44 AM
SaitoHajime

just happened to me. this is utter bullshit. this entire launch is a joke. youd think from 2.0 to now theyd get shit right.
edit: and not a word from se about this
06-20-2017, 04:58 AM
oLLiCS

Just happened to a friend of mine too. How is that even possible that a power outage completely erases a specific game.
06-20-2017, 05:05 AM
NemesisRevo

Quote:

Originally Posted by SaitoHajime

just happened to me. this is utter bullshit. this entire launch is a joke. youd think from 2.0 to now theyd get shit right.
edit: and not a word from se about this

And no one fix this problem since 3 days, the support staff doesn't exist in this forum?
06-20-2017, 05:07 AM
WhtNyte1962

I recieved a response to my demand to NA Customer service that they refund my monthly subscription if this issue is not addressed. Basically a canned reply that they will look into my ticket within 2 business days & tips on what to do if I applied my monthly fee to the wrong account...what a joke!
06-20-2017, 05:10 AM
SaitoHajime

Quote:

Originally Posted by NemesisRevo

And no one fix this problem since 3 days, the support staff doesn't exist in this forum?

English staff don't do shit on this forum
06-20-2017, 05:39 AM
Soma_Wyrmhart

Now that I had a PC version ready, I decided to make my PS4 a lab rat and run some test!

First, I run a different digitally downloaded game (Persona 5), and intentionally cut off the power, and PS4 went into recovery mode and viola! The dreaded first time set up and 22.7 GB download. I am not even playing Final Fantasy XIV Stormblood. Persona 5, the game I was playing, has no data lost, what-so-ever.

Next, I cut off the power on main menu without running game. PS4 booted into recovery mode and guess what? 22.7 GB hellhole again! I wasn't even running anything.

Next, I forcefully shut down PS4 WHILE FF XIV is downloading the patch by holding power button for 10 seconds. PS4 didn't boot into recovery mode and no 22.7 GB download. In fact, the download resume without any hiccup. :/

Conclusion

It is definitely the launcher/downloader. Whenever PS4 goes into 'Recovery/system check up' mode, the launcher derped out and re-download everything as if it is a first time set up, even if there is no data corruption. This didn't happened with previous launchers!

I no longer have this problem anymore because I just switched to PC, but I cannot rest until this problem is fully resolved. While this bug maybe insignificant for people with very high download bandwidth and data cap or living in a place where power outages are rare occurrences, but it is a MAJOR GAME BREAKING BUG for people with slower internet and tighter data cap.
06-20-2017, 05:57 AM
NemesisRevo

Quote:

Originally Posted by Soma_Wyrmhart

Now that I had a PC version ready, I decided to make my PS4 a lab rat and run some test!

First, I run a different digitally downloaded game (Persona 5), and intentionally cut off the power, and PS4 went into recovery mode and viola! The dreaded first time set up and 22.7 GB download. I am not even playing Final Fantasy XIV Stormblood. Persona 5, the game I was playing, has no data lost, what-so-ever.

Next, I cut off the power on main menu without running game. PS4 booted into recovery mode and guess what? 22.7 GB hellhole again! I wasn't even running anything.

Next, I forcefully shut down PS4 WHILE FF XIV is downloading the patch by holding power button for 10 seconds. PS4 didn't boot into recovery mode and no 22.7 GB download. In fact, the download resume without any hiccup. :/

Conclusion

It is definitely the launcher/downloader. Whenever PS4 goes into 'Recovery/system check up' mode, the launcher derped out and re-download everything as if it is a first time set up, even if there is no data corruption. This didn't happened with previous launchers!

I no longer have this problem anymore because I just switched to PC, but I cannot rest until this problem is fully resolved. While this bug maybe insignificant for people with very high download bandwidth and data cap or living in a place where power outages are rare occurrences, but it is a MAJOR GAME BREAKING BUG for people with slower internet and tighter data cap.

Thanks for your test! So, if is the launcher, I have no chances for fix this problem by myself.. I'll wait this other 17Gb 0.52/s... And, off course I'll wait in queue tomorrow for the official release of Stormblood.. I'm so happy to wait!!! :D .......
06-20-2017, 06:05 AM
SaitoHajime

Quote:

Originally Posted by NemesisRevo

Thanks for your test! So, if is the launcher, I have no chances for fix this problem by myself.. I'll wait this other 17Gb 0.52/s... And, off course I'll wait in queue tomorrow for the official release of Stormblood.. I'm so happy to wait!!! :D .......

only shit thing is that it may happen again if its not even acknowledged by SE/fixed. this shouldn't even be an issue at all tbh. posted on the jp forums they deleted it and I posted it right back up.
06-20-2017, 06:09 AM
DuranAaron5

Quote:

Originally Posted by SaitoHajime

only shit thing is that it may happen again if its not even acknowledged by SE/fixed. this shouldn't even be an issue at all tbh. posted on the jp forums they deleted it and I posted it right back up.

thats scary, is square enix trying to avoid this issue cause they can't fix it for some reason?

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