Official Latency and Server disconnection thread.

Error 90000

Character Name : Starlight Trinity
World : Coerul
ISP : RCN
Does it happen only on one world or character ? I only have one character
hen the problem started happening ? September 2 and still going today. Lag while in game and than kicks me out a short time later with 90000 error.

Videotron came new modem same problem (Nothing suprising!)

sigh

Lag Spikes then Error 90k
Character Name: Sunny Sunnycloud
World: Adamantoise
ISP: Shentel, Virginia

Character Name : Kiat Raffles
World : Balmung
ISP : BT (UK)
Does it happen only on one world or character ? : Only have one character
When the problem started happening ? : Started During Peak hours. Now it happens every time I login.
Errors: 90000

Lag spikes, then error 90000

Character name: Linfalas Vanrijn
World: Moogle (EU)
ISP: RCN
Does it happen on one world or character? I only have 1 character
When did the problem start happening? Late night Sept 1/ early morning Sept 2 (EST Time)

Character Name : Shinryu Thorgal
World : Excalibur
ISP : Videotron
Does it happen only on one world or character ? :
When the problem started happening ? : Since Sept 1st

Character Name : Astalya Saron
World : Malboro-US
ISP : RCN
Does it happen only on one world or character ? : Don't have any other characters, will check later.
When the problem started happening ? : About September 2nd.

Lag spikes followed by error 90k
Name: Action Johnny
World: Diabolos
ISP: RCN
Started on Sep. 2

Character Name : Illymia Almi
World : Adamantoise
ISP : Videotron
Does it happen only on one world or character ? This is my only character.
When the problem started happening ? September 4th, since I never managed to login before, from August 30th to today.

ERROR 90000

UK

ISP - British Telecom

Realm Fairie

Time of error 5pm - 1am

Get disconnected about every 15 minutes which is proceeded by a huge lag spike.

Name: Gutz Thewarrior
World : Behemot
Start of problem: After patch on 3rd sept

up come on SE

Character Name : Dante Inferno
World : Goblin
ISP : Videotron
Does it happen only on one world or character ? : I only have 1 character and always happens in around 5mins of playtime
When the problem started happening ? : september 2nd at 1:30 am

Called videotron they came to change my modem, same problem ... they checked the line, perfect connection ... I'm unable to see any packet loss or ping error or lag spikes when i trace ... updated all firmware and drivers of routers and ethernet cards, same problem ... disabled all anti-virus and firewalls, same problem ... read on many forums of other games and tried a couple of things, same problem ...

Everything was fine in Beta and before september 1st ... so it's wether the thunderstorm that damaged all our networks ... or FF14

Disconnecting error 90000
Character Name : Murasaki Tsuki
World : Shiva
Does it happen only on one world or character ? : I have only 1 character
When the problem started happening ? : had a few errors before maintenance around on 1 or 2 september, then the day before maintenance(3rd september) had not a single error (was playing almost all day), now after maintenance i have them constantly - the period varies from 10 minutes to (now in the evening)around 30-40min after logging in. Sometimes game freezes for a bit and then i get kicked out and see error screen - sometimes just immediately kicked to black screen

Quote:

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Originally Posted by carleon45

Character Name : Dante Inferno
World : Goblin
ISP : Videotron
Does it happen only on one world or character ? : I only have 1 character and always happens in around 5mins of playtime
When the problem started happening ? : september 2nd at 1:30 am

Called videotron they came to change my modem, same problem ... they checked the line, perfect connection ... I'm unable to see any packet loss or ping error or lag spikes when i trace ... updated all firmware and drivers of routers and ethernet cards, same problem ... disabled all anti-virus and firewalls, same problem ... read on many forums of other games and tried a couple of things, same problem ...

Everything was fine in Beta and before september 1st ... so it's wether the thunderstorm that damaged all our networks ... or FF14

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Lol meme chose que je leur ai dit

Character Name : Akira Torytomi
World : Balmung
ISP : Xfinity
Does it happen only on one world or character ? : All
When the problem started happening ? : September 4th

Instant 90k when trying to log in.

Character Name : Diamonte Zephir
World : Siren
ISP : I assume Stephen F. Austin(?)
Does it happen only on one world or character ? : All worlds, all characters.
When the problem started happening ? : After Launch day and since.

I have a thread of my own showing my issues: http://forum.square-enix.com/ffxiv/t...Unable-to-Play

Character Name: Leyna Crosse
World: Goblin
ISP: Americable
Does it happen only on one world or character?: ALL characters and ALL service accounts (both mine and husbands)
When the problem started happening?:After September 3rd's patch

Character Name : Thanatos Reignmaker
World : Ultros
ISP : RCN
Does it happen only on one world or character ? : No, have tried logging into a character on the Goblin server, and the same issues.
When the problem started happening ? : Today, after the patch.

Character Name: Azul Dragneel

World: Phoenix EU

ISP: Canal Digital(Norway)

Does it happen only on one world or character?: Happens on all characters and worlds.

When the problem started happening?: Since about 11:00am GMT 5. september

Disconnecting with an error 90000 immediately every time I log on

Character Name : Gino Zalbino, Eitheta Lombardi
World : Excalibur, Sargantanas
ISP : Time Warner
Does it happen only on one world or character ? : No. It happens on all characters, and on every server I've tried.
When the problem started happening ? : Monday, August 26th. I had no problems playing that first Saturday.

This is getting very frustrating. Even when I log in, I can't play the game AT ALL! I've rebooted my router, my modem, called Time Warner, my internet speed is fine... but I can't play at all! Help!

Character Name : Moose Edgeworth
World : Moogle
ISP : KPN.

Having really bad lag spikes and overall lag since a few days. The game is pretty much unplayable at the moment.

Character Name : Bruer Sharp
World : Malboro, Tiamat
ISP : NTT Japan
Happened since the emergency maintenance on 1st sept. but does not happen on Japanese Datacenters.

For all of you who are having this problem I would appreciate if you did the following procedure and posted your results:

While in the game, Alt+Tab out to desktop, CTRL+Shit+ESC to open up task manager, go to performance tab and open resource monitor. Under network, sort them by name and find ffxiv.exe process which will give you the IP address of the location you are connecting to.

Note down the IP address, go to Start and search for cmd. A window with black background and white letters should open. type "tracert xxx.xxx.xxx.xxx" without the quotes and replace the x-s with the IP address you found earlier, does not necessarily need to match the number of x-s that I typed there.

You should get something like this (http://i.imgur.com/ZAL3rh6.png)
Look for rows that have three asterisks and request timeouts on them, look up the location of the ip addresses (http://www.iplocation.net/index.php) above and below the request time outs.

Are they in Quebec, Canada?
Their problem. Or one of their middle-men closeby Quebec is failing.
Wait for SE to fix <- Currently where my problem stands.

Are they in random locations between you and Canada?
Physical damage to a middle-man due to natural catastrophes and beyond our control.
VPNs can fix this as they will use different routes avoiding these middle-men.

Are they anywhere near your ISP location?
Your problem. Contact your ISP

Both me and my brother. Use different Internet connections. I use the Playstation 3 and he uses the PC.

Character Name : Lilala Lila
World : Ultima
Does it happen only on one world or character ? : I have tested an American server too and it happens there as well as on Ultima (Japanese)
When the problem started happening ? : Within a day of official launch. 28th August.

Character Name : Seamus O'conner
World : Ultima
Does it happen only on one world or character ? : Has only tested on Ultima.
When the problem started happening ? : Within a day of official launch. 28th August.

Character Name : Lumidus Saita
World : Sargatanas
ISP : Comcast
Does it happen only on one world or character ? : I only main 1 character
When the problem started happening ? : Right after the 10 hour maintenance at 02:30 am pst 9/4

Character Name : Mimiru Miru
World : Behemoth
ISP : Roadrunner
Does it happen only on one world or character ? : Not sure. Only play on this one.
When the problem started happening ? : Around September 2nd.

theres already a sticky of this.

Character Name : Mirrial Hiatoshie
World : hyperion *legacy*
ISP : videotron
Does it happen only on one world or character ? : havent tried other world
When the problem started happening: monday September 1st 7 am.

Character Name : Juugatsu Yokka
World : TIAMAT
ISP : TRUE
Does it happen only on one world or character ? : every world and every character
When the problem started happening ? : today, every five mins or so

Please also go here and post your connection IP.
http://forum.square-enix.com/ffxiv/t...serious-issues

It seems certain machines on SE's side are at fault while others work fine, this explains why you have the problem and your friends don't.

Found the middle man and called them

They will check it out tomorrow iwth all the SS i sent them

This is likely not an ISP problem. I did not have this issue before the patch and now I have it all the time. For those of you with RCN in America, I have spoken with them and they do not have any P2P restrictions that are related to traffic from FF14. I have a ticket open with them and they will be giving me confirmed results once they have the chance to have their engineers look at their gateways. I was told that I would be contacted within 24 hours

Quote:

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Originally Posted by Whippet

Found the middle man and called them

They will check it out tomorrow iwth all the SS i sent them

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Could you tell us where your middle-man was located approximately?

Name : Talia Runeblade
World : Faerie
ISP : Videotron
When the problem started happening : Sept 2nd

Last week I had trouble logging in like everyone else, but once I was in, I could play all I want :) ... but now I log in and play max 15min before I get disconnected and get horrible lag during those "lucky" 15min. :(

Character Name : Vyro Phenz
World : Lamia
ISP : RCN (Chicago)
Does it happen only on one world or character ? : I've only tried on my main and I am not interested in switching worlds or characters as a possible "solution" to this problem
When the problem started happening ? : Around 9/2 or 9/1

Quote:

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Originally Posted by BroSharp

Could you tell us where your middle-man was located approximately?

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Montreal Quebec

I sadly will not tell the company name but i told then that my ping (even though is still good ) passed from 9MS to 80 when i entered their servers

Guy got pissed that I told him the problem before SE did :P

Character Name : Usaky Icygo
World : Levithan
ISP : Comcast (Xfinity)
Does it happen only on one world or character ? : Not sure
When the problem started happening ? : Started happening from 7:30 to 8:30 PM EST on 9/4. Played earlier in the day during non-peak hours and game ran very smoothly. I would log in with my character in Central Thanalan and would have a Receive of 0 the entire time. Get d/ced, log back in, repeat endlessly.

Guys, the lag is likely related to the incoming IP addresses to SE's data center, not our ISP. Please take a look

http://forum.square-enix.com/ffxiv/t...serious-issues

Quote:

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Originally Posted by Whippet

Montreal Quebec

I sadly will not tell the company name but i told then that my ping (even though is still good ) passed from 9MS to 80 when i entered their servers

Guy got pissed that I told him the problem before SE did :P

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Could you also go here and post us your connection IP with the game?
http://forum.square-enix.com/ffxiv/t...serious-issues

With all the info I am gathering, it might also be that those middle-men forwarding us to specific IPs are at fault

Character Name : Alehan Hal'Daras
World : Leviathan
ISP :
Does it happen only on one world or character ? : I only have one character so I don't know
When the problem started happening ? : Yesterday morning all day (9/3), and all afternoon tonight(9/4).