Request for information: ISPs and P2P throttling

ISP: Telenor
Country: Norway
Time: Started for me aswell around 4PM GMT +2, and has gotten progressively worse ever since. Now the game is unplayable. I've not had this issue at all before today (30. august)

- Name of ISP: Canal Digital 100/10
- Residence: Norway
- Occurance: Started around 18:00-19:00 GMT +1 was fine until then, and now I have between 2-20 sec lag spikes all the time.

- Name of ISP: Jonkoping Energi AB
- Country of Residence: Sweden
- When does the problem occur: Always. 2-20 sec lag spikes all the time. Didn't have this problem yesterday...

ISP: Telenor
Country: Norway
Time: Been bad for a good while, usually after 4PM GMT+2, but always.

- Name of ISP: T3
- Country of Residence: Sweden
- When does the problem occur (always, only during specific times?): has occurred since about 5:30pm GMT +1 today. 10+ sec lag spikes happens all the time now.

- Name of ISP: BT
- Country of Residence: England, UK
- When does the problem occur (always, only during specific times?): Always, but absolutely worse at 6PM until about midnight.
- Reference number from your ISP, if you raised this matter with them: Haven't bothered, they are useless.

Name of ISP: Bredbandsbolaget
Country of Residence: Sweden
When does the problem occur (always, only during specific times?): Started today when I logged in at 20:00. Has been fine up until today.

- Name of ISP: Canal Digital
- Country of Residence: Norway
- When does the problem occur: Since today arround 16.00 Server time
- Reference number from your ISP, if you raised this matter with them: Raised the matter by asking them to check on ip 184.107.107.176. No referance.

Name of ISP: Suddenlink
- Country of Residence: Texas, USA
- When does the problem occur (always, only during specific times?): Always. People rubberbanding and lag spikes about every 30 seconds to a minute. Plus world server and lobby disconnects on reentry to the game after DC.
- Reference number from your ISP, if you raised this matter with them: Haven't bothered.

- Name of ISP: Canal Digital 12/5
- Residence: Norway
- Occurance: Started around 18:00-19:00 GMT +1 was fine until then, and now I have between 2-20 sec lag spikes all the time.

I could pretty much copy someone else's reply cause we have the same isp and it was around that time...its horrible to try to do anything today.

ISP: Bredbandsbolaget (BBB)
Country: Sweden
When it occurs: Started today around 18:00. CEST and hasn't stopped since

- Canal Digital
- Norway
- Started like 4-5 hours ago. Been like this since.
- No reference

- BT Infinity 2
- UK, South-East
- Almost immediately after 7pm GMT

I actually got a call back from BT earlier today when I was at work (missed it but they left a voicemail) after I sent them an email, and all they told me was I had to renew my contract with them in order for them to stop throttling A Realm Reborn and other P2P, which I think is ridiculous! They act as if they are completely powerless to stop throttling on my existing Infinity 2 connection yet tell me to renew and *wizz-bang* they won't throttle me anymore?! Total bulls**t.

- Name of ISP: Canal Digital
- Country of Residence: Norway
- When does the problem occur: Always since today (30. Aug 2013)

Update: I used a VPN to get around the problem. Tried without VPN at around midnight and the problem was gone.

- Name of ISP: Verizon FiOS
- Country of Residence: USA, Northern Virginia
- When does the problem occur (always, only during specific times?): It seems random. Many days I'm just fine, other days it will start up and nothing I do will stop it.

Name of ISP: Bredbandsbolaget
Country of Residence: Sweden
When does the problem occur: Since today around 5pm CEST.

ISP - BT
United Kingdom
When - always after 7pm BST (GMT+1)
Platform - PS3 , so it's not just the PC players :(

ISP: Bredbandsbolaget
Country: Sweden
Started up FF14 around 6pm (GMT+1) and it was lagging like mad which I never had before. ppl run, stop, run, stop and long delays on spells.

ISP: Bredbandsbolaget
Country: Sweden

Started about 3 hours ago and its completely unplayable, never happened before

ISP: BT

Country of residence: England

When does the problem occur: 7pm - 11pm. Others with BT haven't however stated any issues over the weekend. This is probably because we've yet to hit a proper weekend of playing (discount early access, we all know it was barely accessible).
However, I did manage to get in to play on Sunday evening and this was when I first noticed my down time. According to the BT website (http://bt.custhelp.com/app/answers/d...andusagepolicy), 'peak times' for the weekend is 9am to midnight, which is basically the whole day.

Platform: PC

ISP - BT
United Kingdom
Lags - after 7pm BST (GMT+1) stops around 11pm.

No lag - any other time of day or night

Any update on the situation? Or a time frame?

Name - Frontier
Country - United States
Occurrence - Always

Seem to get mini lag spikes randomly constantly def worse in the evenings though, have a 3.1 Megabit connection which is the best in this area, but that should be enough if the game is all i'm running at the time. Def seems like they're throttling it.

pinging google, my connection is stable even when i hit lag spikes in game. Really has to be SE's end or some connection issue between Frontier and them.

BT
UK
Every evening normally after 19:00 BST

ISP: Orange
Country: UK
Occurrence: Every day between 18:00 and 21:00-22:00 GMT

ISP: BT (British Telecom)
Country: United Kingdom
Time of day: Heavy lags from 7pm (GMT+1) which makes the game unplayable, usually stops around 11pm.

No lag during any other time of day or night however I am dreading the coming weekend :(

Would be good to hear whether SE plan to contact BT to address this issue. I have tried to speak to them but they are a bunch of useless idiots who are convinced that running speedtest proves that this is not a problem on their network :mad:

ISP: BT
Country: UK
Time: Seems to be around 7pm 'till midnight for me.

WOW / Sigecom
USA, Indiana
Minimal amount during Beta 4, Constant lag since EA

I'm under no illusions that GMs will reply to any thread - but on the offchance they MIGHT, what sort of timeframe are we looking at to get this sorted?

United kingdom.

BT 40 meg infinity broadband

between 6 and 12 is super slow.

When will this be fixed please.

- Name of ISP: BT
- Country of Residence: UK
- When does the problem occur (always, only during specific times?) Most peak (6pm onwards) times on the Shiva server

Can play find for about 10mins then my sending packets just start to drop to zero and then becomes unplayable. Only slight rubber banding around as my receiving stays at around 3000 but unable to interact with anything for minutes at a time. Been happening since main launch on Tuesday

- Name of ISP - BT
- Country of Residence - United Kingdom
- When does the problem occur - 4-5PM onwards to 00:00 (BST)
- Reference number from your ISP: - N/A

Definite throttling from p2p services happening.

- Name of ISP - EE
- Country of Residence - UK
- When does the problem occur (always, only during specific times?) Most of the time in high crowded areas as opposed to time frames.. But perhaps it gets worse past 7

Another disgruntled player that's unable to play in the evenings.

- Name of ISP: BT (Unlimited Infinity Option 2)
- Country: United Kingdom
- When does the problem occur: 19:00 to 00:00 GMT, always consistently during this time.

Any guestimate on when the P2P issue will likely be resolved?

ISP: Brighthouse Networks
Florida, United States
Happens all the time.

ISP: Optimum Online
Plan: Ultra 101
Location: New York, NY
Started: 8/29/2013
Occurrence: All the time

ISP: BT Infinity Unlimited
Country: UK
Time: Primarily between 6PM and 12AM absolutely unplayable.

ISP: AT&T U-verse
Location: Orlando, FL USA
Occurrence: Consistent in open zones and in instances.

- BT internet
- England
- only since logging on today around 20:00

- Jazztel
- Europe/Spain
- I always occurs in both open areas in the dungeons

Quote:

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Originally Posted by Liamrir

ISP: BT (British Telecom)
Country: United Kingdom
Time of day: Heavy lags from 7pm (GMT+1) which makes the game unplayable, usually stops around 11pm.

No lag during any other time of day or night however I am dreading the coming weekend :(

Would be good to hear whether SE plan to contact BT to address this issue. I have tried to speak to them but they are a bunch of useless idiots who are convinced that running speedtest proves that this is not a problem on their network :mad:

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Check out this thread: http://forum.square-enix.com/ffxiv/t...t-UK-ISP-BT-EE

There have been a couple of responses from the mods, stating that they are currently working with BT and Orange/EE on this issue.

this thread itself was started by a Mod, so that they can get an idea of the ISPs that treat the game as P2P software and therefore throttle it.

Rest assured, friend. They're working on it :)