The PS3 Display Problem

I too have the same crop screen problem. It is at a disadvantage especially during dungeon instances not able to see the all the party members and creatures.

Quote:

---

Originally Posted by Covate

I know its not the "Real Solution" but if it helps in the meantime until they get you a good fix, you can move the chat box up by doing L1+R3 and moving the cursor over the chat tabs and holding I believe L2 to move the chat box.

---

Thanks so much.. my chat was moving right of the screen!

Any word on an upcoming fix yet? Or at least recognition of the problem?

Kinda same problem but not much...They fixed an inital problem, where my TV is too small, so things are mega clutter and had it for HDMI. They fixed that but eh.
Then again my TV is too small lol. I just want a damn option to remove chat or some shit for a while.
The chatbox is my main problem here.

Quote:

---

Originally Posted by Arriverderci

They fixed an inital problem, where my TV is too small, so things are mega clutter.
Then again my TV is too small lol. I just want a damn option to remove chat or some shit for a while.

---

They fixed nothing. There has been no fix for the initial problem outlined by my original post in this thread.

I'd like to know if this issue is only existent with large (46" and up I guess?) televisions or if it affects all sizes.

Reason being because I currently play on a 37" LG LCD TV and it does not seem to have any issues, since day one even.

I at one point had my PS3 display settings to auto so it would switch between 1080 and 720 or even 480 so one day just to see if it made a difference in quality or stability, I limited the PS3 to 720 and this did not create any positive or negative effect.

So is this only on extra large LCD tv's or is my immunity to the issue merely an anomaly?

I don't think so, my tv is 32 inch and I have the overscan issue. When I log into the game through the PS3 the characters look very blurry, whether this is done by design to allow for the amount of players playing the game, I have no idea. But, to me the graphics on the PS3 are awful compared to other games I've played! I'm hoping that the PS4 will not have these issues as ffxiv and ffxv are the main reasons why I'm getting a PS4 :p

i was trying to fix the problem again, and i've realized that for me the issue isn't just with this game but with other PS3 stuff (in particular the PSN store). over there, the menu bar for Enter Back etc, is visually cropped off on both left and right.. which is the same as what I'm getting in XIV.. so if that problem exists for you too maybe its a common problem.

i find it odd that it may be a hardware issue.. because I had absolutely no problems when i used the same TV (LG 32LC7R) with the PS3 phat. i've only noticed this on my super slim, which i also incidentally got for XIV ARR so i've no idea if other games are affected as yet

so, anyone can post a picture or a photo of this problem?

I want to say that I have fixed my issue with the PS3 display cutting all four edges. I went out and bought a new plasma tv. While this may not fit into everyone's mind as a solution, it did for me. I was meaning to buy a new one anyone because the one I had was a 12yr old 1080i LCD Projection TV. Plugged the PS3 up to the new tv and did the display settings on the ps3 and viola, it looks normal. And the damn picture is so clear!! Before the words on the map were fuzzy and I couldn't read the chat logs unless I was right in front of the tv. I set the HUD display to the defaults and everything is right where it should be. I can see the whole chat window plus spaces to the left of it. The minimap is in the right spot. Even item windows I can now see the bottom of them.

I don't know if it was truly the new tv or turning off the upscaler option in the ps3, or maybe something else, but I can say that the display rendering on the ps3 is not the issue. That is probably why there aren't any talks about fixing it, there is nothing wrong with it. The developers are prob. using the top of the line brand new 1080p tvs and they don't see what we were seeing so they don't know how to address it. It's hard to fix a problem if you can't reproduce over and over again.

Just my 2 cents. Man the picture quality is actually really good on the ps3, at least for me because I was looking at a crappy picture before.

Just remembered one other thing I did differently is I hooked the ps3 up directly to the tv. Before I had the HDMI going to HDMI switchbox.

Here is what my picture looks like now after restoring the defaults for the HUD display settings: http://img19.imageshack.us/img19/4603/7thp.jpg

Quote:

---

Originally Posted by Nicorasu

so, anyone can post a picture or a photo of this problem?

---

I will when I get some time to do so.

Quote:

---

Originally Posted by Gerkargeo

I want to say that I have fixed my issue with the PS3 display cutting all four edges. I went out and bought a new plasma tv. While this may not fit into everyone's mind as a solution, it did for me. I was meaning to buy a new one anyone because the one I had was a 12yr old 1080i LCD Projection TV. Plugged the PS3 up to the new tv and did the display settings on the ps3 and viola, it looks normal. And the damn picture is so clear!! Before the words on the map were fuzzy and I couldn't read the chat logs unless I was right in front of the tv. I set the HUD display to the defaults and everything is right where it should be. I can see the whole chat window plus spaces to the left of it. The minimap is in the right spot. Even item windows I can now see the bottom of them.

I don't know if it was truly the new tv or turning off the upscaler option in the ps3, or maybe something else, but I can say that the display rendering on the ps3 is not the issue. That is probably why there aren't any talks about fixing it, there is nothing wrong with it. The developers are prob. using the top of the line brand new 1080p tvs and they don't see what we were seeing so they don't know how to address it. It's hard to fix a problem if you can't reproduce over and over again.

Just my 2 cents. Man the picture quality is actually really good on the ps3, at least for me because I was looking at a crappy picture before.

Just remembered one other thing I did differently is I hooked the ps3 up directly to the tv. Before I had the HDMI going to HDMI switchbox.

Here is what my picture looks like now after restoring the defaults for the HUD display settings: http://img19.imageshack.us/img19/4603/7thp.jpg

---

I'm confused. Did you purchase a new TV AND turn off the ps3 upscaler? I will try turning off the upscale option, but seeing as that only affects ps1/ps2 games, I don't expect any improvement whatsoever on this ps3 game. As far as your TV is concerned, yes, not all TVs are affects by the problem -- and yes this is a problem. So if I were to purchase a new TV, what's to say that TV will or will not be impacted by this problem? Also, the minimum system requirements and recommended settings do not call for a new TV purchase.

Quote:

---

Originally Posted by Arciel

i was trying to fix the problem again, and i've realized that for me the issue isn't just with this game but with other PS3 stuff (in particular the PSN store). over there, the menu bar for Enter Back etc, is visually cropped off on both left and right.. which is the same as what I'm getting in XIV.. so if that problem exists for you too maybe its a common problem.

i find it odd that it may be a hardware issue.. because I had absolutely no problems when i used the same TV (LG 32LC7R) with the PS3 phat. i've only noticed this on my super slim, which i also incidentally got for XIV ARR so i've no idea if other games are affected as yet

---

This is not a common problem, as this is the only game I've had the issue with, and also had no option to alleviate the issue. I will check out the PSN store though to confirm. I think it's funny that even game demos address this issue. I downloaded the Diablo III demo and the first thing that appeared after launching the demo the first time was a mandatory screen to fit the game picture to my TV screen.

FIX THIS. Seriously wtf?

Just gonna go ahead and bump this since I also have this problem and would love to see it resolved!

+ 1

Sometimes I can't read the entire info box that comes up when you check out a weapon or armor. There are more severe bugs in the Game but that's still something I would like to see fixed at some stage.

Samsung 42"" flat, do not have the model name in my head. If this info is needed, I am going to add it.

I would say try unplugging your HDTV cables and throwing them away to only use the HDMI cord, then adjusting your TV to wide. Outside of that in not sure as SE has said this is an issue with the TV and should be fixed on the user end. Although for some the only way to fix this is to purchase a new TV.

Quote:

---

Originally Posted by TomTom1968

+ 1

Sometimes I can't read the entire info box that comes up when you check out a weapon or armor. There are more severe bugs in the Game but that's still something I would like to see fixed at some stage.

Samsung 42"" flat, do not have the model name in my head. If this info is needed, I am going to add it.

---

Turn off overscan. On Samsung TV's it is called "Screen Fit". Exact same thing I did and it fixed the issue.

I'm a PS3 & PC player. I played on PS3 for a while then moved to PC, but on the same television. I read all of your solutions and none of them seemed to mention any form of DPI settings.

Forewords:
I'm sure depending on the generation of your TV, it may or may not operate more like a large tablet PC (Smart TV), meaning that it more than likely has some kind of GPU-like device in it to display the UI.

Background:
During my use of PC, I ran into an issue regarding the DPI-Scaling options where I had to disable them and run my screen in 720 in order to fix full-screen displays of certain games and applications, to make them work properly.

Suggestion:
Look on your TV for any settings regarding DPI-Scaling and see if you can disable or enable it, or even modify it. Some UI's may allow you to literally SCALE what is viewed on the screen. For instance, you mention that you tried to mess around with the edges by moving the display itself, but this would lead the opposite edge to be cut-off more, and so on. DPI-Scaling is something some console games allow you to do upon initial play of the game.

Typically what you get is 4 arrows on each edge of the screen, and you use your + and - (vertically and horizontally, respectively) to stretch or unstretch the display to fit your display properly. Now because of this, I'd recommend performing the action in 720, although your console may automatically set the display to 720p since this is the limitation of the game, but just to be safe try it.

I hope this helps if you can find a setting like that, again look for references in your settings to the word "DPI-Scaling" or "Dots Per Inch", etc.

Quote:

---

Originally Posted by necrosis

Turn off overscan. On Samsung TV's it is called "Screen Fit". Exact same thing I did and it fixed the issue.

---

Thanks for the info, will try it out on the weekend. Would be a great relief to see everything in the edges of the screen lol. I do not get why all the Games I played in the last Years on PS3 never had this kind of problem. FF14ARR seems to be special in every possible way......

Same issue with the cropped edges here.

I had a dream last night that this was fixed with the 2.1 update. Sadly, it was not.

Quote:

---

Originally Posted by ChubbierTube

I had a dream last night that this was fixed with the 2.1 update. Sadly, it was not.

---

Considering it is not really an issue with the game but your TV why would 2.1 fix it?

really!!? are we kidding? seven pages of people complaining and no solution? I had this problem with the ps3 display I purchased and got it fixed with a lot of tinkering. multiple real life friends have fixed it with tinkering. it can be done. unfortunately the same buttons on my new tv are not the same as on the display and I really wish I knew what I did... when I tinker it out I will post it... look forward to helping us all soon. btw anyone got good fc on ixion? about to transfer to zaleria

I have another problem that is, I think, related to this.

After playing around with the resolution settings on both my PS3 and TV, I discovered that 16;9 + my TV's wide view setting show the largest visible area (unsure whether it now shows everything, but it definitely shows more than before). I adjusted the HUD to these new settings.

My problem however is that every single time I log in parts of the HUD move back inwards. The result is that several things start to overlap each other to the point of being unreadable, as they get pushed back to some sort of invisible boundary.

I have grown accustomed to re-arranging the HUD as soon as I log in, but it is somewhat annoying.

I'll try to take some screenshots to illustrate the problem.

The underlying issue is in the TV - it does not support full frame HD (but for film/broadcast it's not required to).
You will have similar issues on any HD equipment you connect (with my old Samsung TV, the HD cable box had some channels where the bottom part of the subtitles was cut off); and if you play a HD video on the PS3, it will also show less than the same clip shown on a PC monitor. If your TV has no option to switch to better behaviour (and it usually won't), there is no fix.

Given that plenty of these older not-quite-hd TVs are still out there, it does make sense for game developers to support them, either by avoiding putting anything relevant in 10% of the screen along the borders (in which case you just lose some viewable area, but can still see all text), or by supporting "scaling" of the entire screen. But good luck getting support from S/E for this before the PS4 version is released (which will likely suffer from the same problem -in fact since it will want to use 1080p, there may be more TVs with such issues (since some TVs do 720p just fine, but lose edges in 1080p)).

Add me to the list of people with this issue. All other games work fine, PS3 menus work fine, but as soon as I get to the login screen the outer edges are cropped by an inch. My tv is Vizio 720p, so it is not limited to a 1080p issue.

Weird.

I had this issue for months. I fixed it by going into the TV settings and changing the aspect ratio (the thing that has options like cinema, game, panoramic, etc.) to 'full' or something like that. My TV is a cheap department store model, so it's nothing special. And my XMB fit before I changed the setting. There's just more of it now.

Given the solution, I can't see how this is a client-side problem.

So I have found a great solution to item help problems. Go into ui settings through character configuration and locate the help section, find the position subsection and set it as -next to cursor-

Quote:

---

Originally Posted by Mikedizzy

I am not having any issues after resizing all my HUDs...I can see everything just fine. Maybe it is just certian TV's. I hvae a Panosonic 50" Plasma.

---

I have a 55" Panasonic Vierra TV. I can adjust the display size on my set by pressing Menu, going to Aspect Adjustments under "Picture", then changing the "Size" from "SIZE 1" to "SIZE 2". Your TV may or may not have this option.

Many TVs enlarge the image showing only 90~95% of the screen, cropping the edges of the screen off. This is called overscan (click for the wikipedia article for indepth explaination). Other games for the PS3 include a "size adjustment" option which presents the user and asks them to resize an onscreen "box" so that all four corners appear on screen.

With my game the screen was fine. Till the last update. Now when I pop open the teleport window the bottom 5 locations are cut off. Even tried moving the window and it helps by one line.

So I was pretty miffed by this issue for a little while, then I realized that the item cutoff issue could be resolved by moving the item help HUD item and Action Help HUD item up towards the top of my screen.

You can also drag the chat box.

These are temporary fixes, but it would be nice to have a simple screen positioning test in the game.

It's not hard, developers have been doing it for over a decade. I also write software for a living, the dev team probably wants to do it, but the bosses need reasons. The more we complain the more they reason.