What type of compensation would quite your rage?

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Originally Posted by DarkMasamune

I remember when Stormblood came out. It was way worse than this.

I'm glad we got 7 free days, it's better than nothing.

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I don't remember Stormblood being this bad when it comes to trying to get into the game after work.

No rage, just want SE put more thought and consideration for EU player base.
We were running at near capacity since 2019. 10k+ queue and 2002 could be avoid if they put more effort in our DC. I came from Aegis, clearly SE are capable of providing a smoother, less problematic launch.

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Originally Posted by RethDaron

I don't remember Stormblood being this bad when it comes to trying to get into the game after work.

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Raubahn Savage.

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Originally Posted by Esper56

Raubahn Savage.

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That lasted for what, a couple of days? Then people largely got past the quest and the problem went away. The community mostly worked around it with a line.

Which... hey, if SE gave me a queue that worked and didn't kick me out and send me to the back a couple times a night? I'd be pretty okay. Right now it's a two hour exercise in logging in that requires constant babysitting and sometimes ends with nothing to show for it except getting sent to the back of the queue again and having no time left to play.

Sucking up hours of my time attempting to login but never actually successfully getting through the queue? That's terrible. Fix that, and even if there's a long line for quite a while, people would have a much easier time dealing with it.

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Originally Posted by RethDaron

I don't remember Stormblood being this bad when it comes to trying to get into the game after work.

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Depend on which DC I guess?
JP the Raubahn ex is definitely worse than EW launch. In EU nothing can match the disaster launch of EW

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Originally Posted by Kewitt

What type of compensation would quiet your rage?

Many people are having issues without making a lot of noise about it.
They do as I do watch Netflix or do other things while waiting for the queue to drop.

So honestly everyone raging, what would you like to see done?

It's not going back into the bottle.
There is no magic bullet to fix this at this point.
So what are you looking for to be ok with the current state?

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Most reasonable people are satisfied with the 7 days game time we're getting added. Others, particularly some forum regulars here, will never be satisfied. You can't please them all is what it ultimately comes down to.

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Originally Posted by LariaKirin

Because for many people "I can't play but others can" is a bigger problem than "No one can play".

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This, I have seen at least one post somewhere in one of these threads of someone basically saying they'd rather have it all crash entirely so no one could play, really all around an attitude of 'if i can't play, nobody should be able to'.

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Originally Posted by Tridus

That lasted for what, a couple of days? Then people largely got past the quest and the problem went away. The community mostly worked around it with a line.

Which... hey, if SE gave me a queue that worked and didn't kick me out and send me to the back a couple times a night? I'd be pretty okay. Right now it's a two hour exercise in logging in that requires constant babysitting and sometimes ends with nothing to show for it except getting sent to the back of the queue again and having no time left to play.

Sucking up hours of my time attempting to login but never actually successfully getting through the queue? That's terrible. Fix that, and even if there's a long line for quite a while, people would have a much easier time dealing with it.

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Well, guess I should consider myself lucky because I have had 0 issues with being able to play save a few 2002 connection errors, which for me the queue isn't even that long because I play in the dead of night.

A real life carbuncle or chocobo, nothing else!

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Originally Posted by Kewitt

What type of compensation would quiet your rage?

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I'm going to say one of the most outrageous things that can be said on the internet: "I'm not actually mad about this."

I would appreciate it if male Roegadyns are granted high-priority logins.

I don't need compensation. Even though I've had disconnection issues and queues to wait through, the overall experience so far has been a positive one. SE giving us seven days of extra game time is more than enough for me.

What I would like to see are real, tangible, improvements to the hardware infrastructure that prevent this from happening again. I don't blame CBU3, they don't make the financial allocations at the corporate level. Until recently, XIV's been just one of many games SE had going so allocations weren't going to be as big. Now that XIV's their current flagship game, I expect those in charge of the purse strings to allocate quite a bit more for hardware.

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Originally Posted by Breakbeat

Anyone with true rage over a game, over not having early access ... even over setting fire to $40 or $60 or even $100 (if that's the way the 'enraged' want to look at it) should be ashamed of themselves.

Frustrated, I get. Disappointed, I get. But even if a crisp new $100 bill flew out of my wallet and into a dumpster fire ... it wouldn't enrage me. Would I be pissed? Sure, momentarily. But I'm not going to go medieval on people because of a small loss.

Most of these folks losing their ever-loving minds over a video game and a week of 'early access' are sorely lacking in the life experience department and have their priorities entirely out of whack. It makes me wonder how they react when actual bad things happen to them. I mean - get this - things actually worse than losing a bit of money, a bit of time, or being unable to play a game.

What do you enraged cave-people do when you get in a car crash, get passed over for a promotion or outright fired, get a bad health diagnosis like cancer, lose someone close to you?

Never mind, I already know, I guess. I see the news, I see the folks driving through crowds and blowing away their classmates.

This is a massive parenting failure on a disgusting scale. Like, it is truly disgusting that parents no longer instill patience, logic, and values into their children. They pop out the kid, sit them down with a tablet, and let TikTok and Instagram raise their child. Hence - the 'enraged' that have lost a few bucks or a pittance of time.

Kid gets a cookie taken away from them at two years old, and instead of the mature parent explaining to the kid that you will, indeed, sometimes lose a cookie, the kid goes to Twitter and Snapchat and finds the other three-hundred kids that have lost cookies, and all of them band together in the echo-chamber of "LOSING COOKIES SUCKS, WE WON'T STAND FOR IT, WE WANT COMPENSATION AND OUR DADS SHOULD BE FIRED."

Great job, humans, you should be really proud of your parents for raising you right. Parents, beam with pride that your kids that are losing their mind over this. Excellent job; you all have reached the pinnacle of #pettiness and #repulsivebehavior. #Yay!

/retch

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Man, so many assumptions and prejudices in only 1 comment.
Being critical and giving feedback about a bad product is anyone's right. Being an extremist or exeggerating is another whole level. Sitting in a que for hours after work is frustrating and SE should know that there is work to be done in the future.

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Originally Posted by GrizzlyTank

A real life carbuncle or chocobo, nothing else!

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In that case a Gaelikitten please

I'm not really upset. More annoyed that they knew this issue months before and at last started fixing it.


Nothing they can really give can fix the first impressions that kinda got ruined with the stress of dealing with queues, or me having to get up at 3 am.


All I want them to do is when a error happens in queue to auto rejoin the queue, or fix the error..but both would be fine. That is it.

None required. I had zero server issues and still don’t. I’m grateful for the 7 days but unneeded. People just need patience.

But the thousands who have servers issues does! Is not cause you can play in middle of the night that peoples who experience crash doesn’t deserve compasation.

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Originally Posted by Mialee

But the thousands who have servers issues does! Is not cause you can play in middle of the night that peoples who experience crash doesn’t deserve compasation.

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Nor is there any need for you to attack people who say they need nothing.

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Originally Posted by VictorTheed

I'm an ARR Vet so this doesn't surprise me, I lived through ARR and SB horrible launches and it appears EW will go down in the books with those 2 expansion launch experiences, so I expected this, that's why I don't take off work for expansion launches.

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Really? StB's launch was way worse than this. The login is a problem, but once you get in, it's smoother than any other launch. No crashes, no randoms dcs, no server resets to kick afks, pretty much uninterrumpted playtime. I've finished the MSQ already.

I get it, the 2002 error is frustrating at best. Yesterday I had to be in queue for 3 and a half hours because of 2002s, but I got in. I feel like some people here are spending way more time complaining on the forums.

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Originally Posted by PharisHanasaki

Really? StB's launch was way worse than this. The login is a problem, but once you get in, it's smoother than any other launch. No crashes, no randoms dcs, no server resets to kick afks, pretty much uninterrumpted playtime. I've finished the MSQ already.

I get it, the 2002 error is frustrating at best. Yesterday I had to be in queue for 3 and a half hours because of 2002s, but I got in. I feel like some people here are spending way more time complaining on the forums.

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To be fair.. what else would they do while sitting in the queue and watching it like a hawk for 2002's. Like, a lot of them are overreacting, I definitely hold to that position myself, but browsing the forums.. and complaining isn't that surprising when they can't play.

A private rp session with yoshi p and the rest of the dev team. Until then im mad about rabhan savage extreme. Oh this one with the queues? A ingame cookie maybe. Kindof already forgot about it.

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Originally Posted by Misutoraru

In that case a Gaelikitten please

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Cat's are already evil enough as it is.

Imagine raging and whining 24/7 over something that happens all the time with new expansions in MMOs? I don’t rage, I’m an adult. I can find me other things to do while I wait.

They don’t owe anybody anything. It’s nice of them to even offer 1 week of game time. I appreciate their communication and their respect to their player base.

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Originally Posted by Misutoraru

In that case a Gaelikitten please

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Ok, I was wrong in my earlier post. If I can ride the wave into convincing SE to give us a free Mogstation minion, I'd love it.

I really don't need it, but hey, a free minion's a free minion, right? :D

Long term FFXIV player, while it is incredibly disappointing because I was super excited. I just saw this coming because they told us. I dont see anything to rage about at least with me, They can give me a free month and ill stick around otherwise I will just cancel my sub till the problem gets fixed. They will resolve this issue.

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Originally Posted by JessaHawke

Oh, I'm terribly sorry that my 247 words offended you for not being chunked out in an easier format. I did not change theme or topic so by definition I posted a paragraph.

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Note. Not a single person read your post hence why no one responded to its content. Why? Because no one wants to read a wall of text from someone too uneducated and rude to know what a proper paragraph looks like.

What a shame. You spent all that time and effort but couldn't get a single person to even bother reading it. Sad. I feel sorry for you - you cannot help that you were never properly educated or taught manners.

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Originally Posted by N9ne

Imagine raging and whining 24/7 over something that happens all the time with new expansions in MMOs? I don’t rage, I’m an adult. I can find me other things to do while I wait.

They don’t owe anybody anything. It’s nice of them to even offer 1 week of game time. I appreciate their communication and their respect to their player base.

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While going apeshit and raging like a 5 year old probably wont change things. I do not agree with your statement that ''they don't owe us anything''. They are selling a service, no matter how much i like Yoshi P and the dev team, the fact of the matter is that people pay them for a service. They pay both for the expansion(The game) and a subscription each month to access the servers. So it's not that wrong to be abit upset and frustrated when you can't play what you pay for. There is no real excuse they can use either, since it's their responsibility to provide the service they sell. Some issues at a new expansion launch is expected and totally fine, aslong as they fix things ASAP. They can't wait months upon months with insane ques and other issues, since that is just not ok. Imagine if you payed for Netflix for example but they had server issues so you could not watch any movies or shows they had, or that you had to wait 5 hours in a que in order to be able to start watching. That might be fine as a temporary problem for a couple of days or a week. But if the problems goes on for months and don't get fixed, then why would anyone pay a monthly fee for that service they can't really access on demand?.

This said it's not been that long yet and i do hope they will fix things or things get better. But since they can't get new servers i'm worried that this might not get a solution. And since i can only play at peak hours since i work full time then it's hard to justify paying every month for a game i can't even play since the que times are longer then the time i have to spend on gaming, before i need to go to sleep in order to be able to work the next day.

the ((NA exclusive)) eating pizza emote .........................

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Originally Posted by lalin

the ((NA exclusive)) eating pizza emote .........................

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Give me a legacy chocobo then. It has nothing to do with the issue at hand but hey, if we're asking for random shit, why not?

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Originally Posted by Kewitt

What type of compensation would quiet your rage?

Many people are having issues without making a lot of noise about it.
They do as I do watch Netflix or do other things while waiting for the queue to drop.

So honestly everyone raging, what would you like to see done?

It's not going back into the bottle.
There is no magic bullet to fix this at this point.
So what are you looking for to be ok with the current state?

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1. A sacrificed Virgin goat
2. A free lifetime supply of firehouse subs
3. And a public apology from Bobby Kotick

A free fantasia would be great since they introduced male viera, but you have to also pay for it.

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Originally Posted by Machoman

1. A sacrificed Virgin goat
2. A free lifetime supply of firehouse subs
3. And a public apology from Bobby Kotick

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Can I get Firehouse to make me sandwiches made from said virgin goats?


#3? AHAHAHAHAHAHAHAHAHAHAHAHAHAROFLOLOLOLOLOLOLOLKEKEKEKEKEKEKEKEKEKEKEKEKEHAHAHAHAHAHAHAHA.

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Originally Posted by lalin

the ((NA exclusive)) eating pizza emote .........................

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The "parts of NA" exclusive. I'm in NA and Grubhub doesn't exist where I am.

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Originally Posted by Accolades

People to admit that this game isn't as great as they say it is and stop pretending this community is so amazing cause it really isn't.

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This is exactly why I have trouble taking a lot of the complaints seriously. You're not even on topic -- this is just pointless angry noise like half the stuff on the forums these days. Lots of people have legitimate cause to be annoyed right now, but it's easily buried under mountains of random malding and insanity. For every reasonable comment, there are six more people screaming about "why don't they just buy used servers off Ebay" or "covid can't be cited as excuse since it's a government hoax" or "we need to lawyer up and sue Square Enix in a class action suit!"

Or there's the people screeching about how 7 days of game time is "not enough," even though it hasn't even been 7 days since early access began and Yoshi-P has already stated they may give back even more game time as the situation develops. Not to mention the obsession over petty semantics like "don't call it free time, it's not free because we paid for it," as if harping on something as minor as word choice is really what's important.

Oh right, and the childish name-calling of anybody who does happen to be lucky enough to get into the game, or is able to play during off-peak hours. Supposedly they're all terminally unemployed NEET virgins with no life who live in their mother's basement.

Now we've just resorted to "Say the game is bad, and you're bad for playing it." Sorry, but no.

They seemed to have gotten the 2002 errors under control. We still can only hope the queue times improve as logging in on a sunday with 6k+ ahead of you on a queue is not a great experience. It mostly comes down to the question of whether the person can start the login process at a point where they can be assured they can get in and play. If someone is going into work and doesn't get back until 5pm, then has to hit a login queue that takes 2 hours to complete or more, he'd probably have to start the login immediately if he plans to play at 7pm. Then you have to account for the possibility you get in sooner before you're ready, and then you have to fight to keep yourself in the game while doing your daily tasks.

I knew people who started logging in at around 7pm and by the time they got in they could do maybe 20-30 minutes and had to log since it got so late at night. Like 9:30 pm and they have work at 7 am.

I just refunded the game through Steam myself today.

I have been able to play about 2 hours in the last 5 days, due to queue times, which if they are being honest due to the chip shortage, won't be alleviated any time soon, it at all.

There is no rage from me, but for me personally, the 2002 error was the last straw. I don't mind a 10k queue, gives me an idea of how long it will take, and I go and do something else in the meantime, like watch TV in the living room. But coming back after 4 hours of waiting to discover I have been booted because of some arbitrary system in place to prevent over-logging is beyond ridiculous. Just prevent new people from logging in, don't boot everyone (and don't say you can log back in, I am not sitting on front of my PC for 4 hours to play a game just in case the queue gets stopped).

So, I just refunded, and might come back in a few months when it is discounted and actually playable.


I personally do not blame the Developers at all, they have delivered a quality product time and time again, and FF14 is incredible. I *do* however, blame Square Enix the publisher for heavily pushing a game they must have known was going to be beyond popular, knowing full well their server capacity couldn't handle it, and with no way to get new servers as back ups or online due to shortages.
Basically, smacks to me like they just wanted a large quarterly boost to profits, and damn the consequences, as there will always be apologists.

Put it this way. If you bought a new car, that required you to be authorised to be able to open the door and turn it on, but the authorisation server was so backed up because the car was so popular and could only use it for say a couple of hours a day, as otherwise you were physically locked out, or you had to queue for a long period of time, and then found you were booted to had to initiate a queue again to open the door, would you find this acceptable, or would you return the product and ask for a refund? The answer is obvious, so no idea why people defend it when it comes to an online game. It is just insane. It is basic consumer rights, if you cannot utilise the product you paid for, then you are entitled to a refund, any of their quasi-legal nonsense be damned.

That's all I have done, I suggest people ranting do the same, because that is literally the only thing the publisher is concerned with, as anything else is just smoke they don't care about.
If you are fine with the queues, then that is also your consumer right, and more power to you, because for me, it is just unacceptable (PS, played since launch of ARR so not a new player).

I have no rage, I expected this. They warned us this might happen. I've had a small queue to get into my server almost everyday for the last few months, I knew the queue would skyrocket come release, It has at every expansion launch I have experienced here and in WoW.

Not that I am raging, but if I was, then only the return of Nocturnal Sect would quell my tantrum.

Honestly, the only compensation I wanted has already been provided: an explanation of what's going on and what they're doing to try to mitigate it. Anything else is just icing on the cake.

No compensation needed. It is what it is. I think I already like this expansion more than ShB's start so there's that. Queue is a bit frustrating though. Hope you guys waiting in queue get to play at some point. :)

are long queue times frustrating? Yes, I spent over 3 hours in queue yesterday. I use the time to spend it being productive, spend time with my cats, clean, cook, do some extra work, spend time with family. The game isn't going anywhere anytime soon. Computers have limitations, and I understand the game is insanely popular right now. These queues will subside with time

If they are offering any compensation outside of additional free playtime though, I would not mind that lunar whale mount for free though :P