remember to enter your registration codes

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Originally Posted by Ignnis

Anyone who's ordered from the store actually had their copy shipped yet? I made a thread about this yesterday but it didn't gain much response. I'm sitting here with no "we have shipped your order" email, no registration code etc, they have my money what is taking them so long. I even emailed support and have had nothing in response.

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Mine shipped a few days ago, set to receive today

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Originally Posted by AlphaFox

Would like to say if you ordered from SE Store, login and view your orders, you should find your unlock code to apply in the Mogstation for the expansion. At least I was able to being NA and PC.

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My husband did this and it worked, but the code on mine is "invalid" as it is not the proper 20 digits, only 18. Has anyone got the physical copy from store and had this issue?

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Originally Posted by Celef

Go back to your order on the SE website, normaly the code you used to get the pre access code changed, you have to enter that new code on the mog station

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My code hasn't changed :/

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Originally Posted by RoseOfTheRaven

My husband did this and it worked, but the code on mine is "invalid" as it is not the proper 20 digits, only 18. Has anyone got the physical copy from store and had this issue?

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18 digit code is the Early Access code. If you oredered the physical version you use the CD key in the package when it arrives on the mog station. You won't get the code from your order page.

If you ordered the download version the 18 digit Early Access code will be replaced by the 20 digit expansion registration code you use on the mog staion.

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Originally Posted by Bixillarla

18 digit code is the Early Access code. If you oredered the physical version you use the CD key in the package when it arrives on the mog station. You won't get the code from your order page.

If you ordered the download version the 18 digit Early Access code will be replaced by the 20 digit expansion registration code you use on the mog staion.

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Okay thank you! I guess I'll have to wait patiently for my phys to arrive :x

I went PSN digital download of SB. Never got a code. I just logged in yesterday and, after entering my username/password into the FFXIV launcher, it told me to register my product and redirected me (temporarily) to a page with my primary service account. Confirmed and then logged in. Once logged in, I had my pre-order and collectors edition items waiting for me in the mail. I confirmed it was registered on mog-station.

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Originally Posted by MirielleLavandre

Ordered from the SE store and sadly haven't received an email with the actual retail (non-early access) 20 digit code yet :( Hopefully will come soon since the ability to redeem it went live about an hour ago!

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Just log on to your SE Store account and you will find a different code there today, a 20-digit one and it will work!!

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Originally Posted by AlphaFox

Would like to say if you ordered from SE Store, login and view your orders, you should find your unlock code to apply in the Mogstation for the expansion. At least I was able to being NA and PC.

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I went back and looked at my original acknowledgement email this morning. It had a link to my receipt which had the SB unlock code in it. I'm also NA and PC.