Free DLC Giveaway Event (Amazon)

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Originally Posted by Maero

As per usual not available to Canada :(

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I was wondering about this, We are able to order off amazon.com, and we are technically NA I'm trying to find information that actually states Canadians can't get it.

I noticed they added this to the fine print this time for preorders: (people were getting free codes by canceling last time so they fixed that loophole)

Customers who pre-order digital or physical video games will receive their redemption codes once the game is live or ships.
The Amazon promotional codes will no longer be redeemable after December 31, 2017.

RIP long preorders.

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Originally Posted by Reykr

I was wondering about this, We are able to order off amazon.com, and we are technically NA I'm trying to find information that actually states Canadians can't get it.

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I wouldn't see why not.

On the Campaign page it just says:

"- HOW TO REDEEM YOUR ITEMS -

Log into the FINAL FANTASY XIV: Mog Station with your Square Enix Account. You must have a North American FINAL FANTASY XIV service account to redeem these item codes."

Thanks to those who suggested to talk to chat support.

Used a gift card my company gave me to get a psn card and didnt get a promo code email. Talked to support and they provided me the code.
Took a moment for the email with the mog station codes to come in but it worked. Didnt get the aetheryte tickets though - but no real big loss there tbh.

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Originally Posted by Nikorayu

So JP gets another chance of obtaining the items from the previous 7-11 event, but not EU/NA? What a bummer.

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NA has amazon again. As EU will probably get gamestop again...
Was pretty much the same like last year.

Unless i missunderstood your post.

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Originally Posted by Sorimachi87

NA has amazon again. As EU will probably get gamestop again...
Was pretty much the same like last year.

Unless i missunderstood your post.

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JP got the maid/bulter outfits again.

Only a small part of EU got Gamestop. UK had to collect 3 issues of a gaming magazine, then send in a selfie with the codes to get the rest of the reward. Some countries had a bar players needed to go to, and buy booze to get codes. Some got one piece of the promo and nothing more. France got a very short Amazon deal, that was really hush hush and barely anyone knew about it. Some countries which were promised to get the promo never did and SE basically said that they won't be getting it at all.

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Originally Posted by Sorimachi87

NA has amazon again. As EU will probably get gamestop again...
Was pretty much the same like last year.

Unless i missunderstood your post.

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My bad for typing "7-11". A bit tired and didn't realise it might be a bit confusing, but I've removed that from my post now. But as Stitches1974 clarified, JP gets the maid/butler and the other things again.

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Originally Posted by Maero

As per usual not available to Canada :(

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Trust me it works fine in Canada.
Or so it did last time.

I feel well, it'd get me perma banned if I said it.

Contacted live chat. Did they give me code after confirming? NOPE! Just "Thank you for confirming. I have filled a form for you and our team will get back to you with the code."

Bought a game card and had to contact customer support for the promotional codes.

http://i975.photobucket.com/albums/a...psmnzljsj4.png

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Originally Posted by Slirith

I feel well, it'd get me perma banned if I said it.

Contacted live chat. Did they give me code after confirming? NOPE! Just "Thank you for confirming. I have filled a form for you and our team will get back to you with the code."

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Was it a digital non refundable item or was it something that needed to be shipped?

My conversation:


I bought a digital item and was supposed to get a redemtion code with the item I purchased, but have not received a redemption code for the FFXIV promotion.

06:36 AM PDT Anusha(Amazon): Hello, my name is Anusha. I'm here to help you today.
06:37 AM PDT Michael : Good morning!
06:37 AM PDT Anusha: Good morning!
I'm sorry to hear this from you.
Could you please help me with the order iD?
06:37 AM PDT Michael : ORDER # XXXXXX
06:38 AM PDT Anusha: Thank you for the details.
06:38 AM PDT Michael : You're welcome.
06:38 AM PDT Anusha: Just to confirm are you referring to promotional code?
06:38 AM PDT Michael : Yes, that is what I'm trying to get.
06:38 AM PDT Anusha: Okay. Thank you for the confirmation.
Allow me a moment while I can check for the promotional code for you.
06:39 AM PDT Michael : Thank you!
06:39 AM PDT Anusha: You're welcome.
06:41 AM PDT Anusha: Thank you for your time.
Here is your promotional code of the product XXXXXXX
06:41 AM PDT Michael : No problem and thank you very much!
06:41 AM PDT Anusha: You're welcome. Is there anything else I can help you with today?
06:41 AM PDT Michael : That was my only question.
06:41 AM PDT Anusha: I’m glad I could resolve this for you. Have a great day.

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Originally Posted by Stitches1974

JP got the maid/bulter outfits again.

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NA didnt? Welp.. okay thats understandable then.

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Originally Posted by Reykr

I was wondering about this, We are able to order off amazon.com, and we are technically NA I'm trying to find information that actually states Canadians can't get it.

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We are. I have ordered off the American version a few times with no issues. If you're just looking for time card and want to avoid any potentially higher shipping charges, this should work: https://www.amazon.com/Final-Fantasy.../dp/B00O15486W

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Originally Posted by Nikorayu

My bad for typing "7-11". A bit tired and didn't realise it might be a bit confusing, but I've removed that from my post now. But as Stitches1974 clarified, JP gets the maid/butler and the other things again.

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No worries. Well at least we get the eastern attire and <3 the cloud mount <3

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Originally Posted by Stitches1974

Was it a digital non refundable item or was it something that needed to be shipped?

My conversation:

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It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1

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Originally Posted by Slirith

It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1

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I would try another rep and point them to my post/ chat log. Feel free to use it.

The codes for the promo don't go out immediately, it takes about a day or two for those to arrive. The EA codes for the Stormblood preorder took about 2 days to arrive.

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

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Originally Posted by Lexia

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

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I bought a digital non refundable item. You can't return it. No reason why the code shouldn't have come with it.

Aww disappointed they didn't do the maid/butler thing again like they did for Japan. Hope they consider doing it in some other way.

Anticpating the issues with EU, and the fact Japan could get the old codes again (but not NA, yet at least - could always be another thing) they should stop doing these region specific campaigns if they can't keep them consistent across the major playerbases that all shares the same living space lol, just a random imo (I understand if they can't do a campaign for that one person who lives on a remote flying volcano xD).

Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

They'll just ask you for your order number.

Can't wait to enjoy these once I'm off work. =D

Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

Not all was lost, i got my wild rose attire when i applied the time card.

EDIT:

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Originally Posted by dotsforlife

Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

They'll just ask you for your order number.

Can't wait to enjoy these once I'm off work. =D

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Can confirm, this is the fastest way.

Last time I jumped right on the promo and it got delayed while people who purchased later in the day got their codes near instantly with purchase. Going to wait a bit this round. :)

If you purchased something that was instant download/digital, just contact their chat team. It's what I did and I got the code immediately. :) hope this helps!

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Originally Posted by Averax

Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

Not all was lost, i got my wild rose attire when i applied the time card.

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I did the same thing and then contacted Amazon through their chat support. They gave me my code within 5 minutes.

Can confirm, contacted their support team and received a code immediately. I've entered the code on the redemption website, and received the item codes/put them into Mog Station already and everything came up fine.

Yeah contacting them Via chat seems to be a good option. Waited about two minutes for a rep and got my code in under a minute from them redeemed it and got send my codes from SE to register to my account

Bought a time card, got into support chat with a rep and was told, "Codes will be emailed to you within 48 hours." So I guess either wait it out or contact support again xD

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Originally Posted by Canadane

Trust me it works fine in Canada.
Or so it did last time.

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I think she mean that it is not with Canada Amazon and that she have to import from US Amazon.

Thank you SE for another stupid region locked promo.

EU/JP can't participate.

EU/JP accounts living in NA can't participate. (<-- Actually, these guys and reverse can't participate in anything due to the locks on the promos).

Stop with regional promos already and excluding player bases.

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Originally Posted by Seraphyna

Thank you SE for another stupid region locked promo.

EU/JP can't participate.

EU/JP accounts living in NA can't participate. (<-- Actually, these guys and reverse can't participate in anything due to the locks on the promos).

Stop with regional promos already and excluding player bases.

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JP have their own Promos and already have access to the cloud mounts, but yes, EU gets left out again, for now.

JPN promo: Link

To be honest.. it is likely that we in EU get the promo too. Cause last year yes were last and we are last this year too, but it still happend. Well about Gamestop.. we have a lot of divided opinions on this already, maybe it's amazon here too?

How long did it take the site to email you the code?


Edit: nevermind it was instant, went into my junk folder for some reason

Contacted Amazon Customer Service. the promo is not extended to Amazon.ca. and it seems anything digital you cannot get, and anything Physical you will be paying about $20 CAD more for. I was thinking about pre-ordering Stormblood but for that price I can buy the digital deluxe edition on the .ca site.

I guess i wont be joining you among the clouds.

Question. I have two extra retainers I am paying for along with my monthly sub. If I get a 60-day time card will that only cover the base sub, and the extra retainers fee will be taken off my normal method of payment? I want to make sure before I get one so I can get the items. Last time I got a gaming mouse to replace my old one, but this time those don't seem to be part of the promo. :P Too bad cause I REALLY need a new keyboard. *chuckles*

contacted rep from amazon live chat, asked for redemption code, she gave me wrong code lol...now i must wait technical
support team

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Originally Posted by Amariel34

Question. I have two extra retainers I am paying for along with my monthly sub. If I get a 60-day time card will that only cover the base sub, and the extra retainers fee will be taken off my normal method of payment? I want to make sure before I get one so I can get the items. Last time I got a gaming mouse to replace my old one, but this time those don't seem to be part of the promo. :P Too bad cause I REALLY need a new keyboard. *chuckles*

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Yes the sub card only covers your sub and would not include any extra retainers.

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Originally Posted by Lexia

Yes the sub card only covers your sub and would not include any extra retainers.

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Okay, thanks. :) Just wanted to make sure it would still work out okay before I bought the time card.

Is there some sort of link that shows all items in which this bonus offer is available?