Unable to complete version check [20458][24530][20457][410]PS4

Changed my DNS, updated my playstation and nothing. WTH SE

No matter what I do I'm constantly getting the same error code I'm just going to delete the game

welp!

Been trying for a solid 2 hours.
Tried changing DNS for both LAN cable and wifi to

8888 / 8844
4333 / 4332
209.244.0.3 / 208.244.0.4

None worked.

So I finally used my tablet (with THE MOST) horrible internet speed (Like 1mb down and 63kb up) and it's downloading the updater 2017.4.13... at the most grueling pace. BUT ITS WORKING.

So if any of you have mobile hotspots.. try that. :X

This is so crazy we have to do all this stupid crap and do Final Fantasy XIV job for them when all they have to do is provide a steady Speedline as much money as we're paying them they should be able to afford a better Network is PS4 users are going to have nine ways from Sunday of trouble trying to download storms blood

Still nothing even after deleting the game resetting all my DNS servers making sure all of my ports were open on my router even changing to a VPN still nothing now it won't update at all

2 and a half hours later still nothing and i even tried the hotspot thing to no success

I'm experiencing the same issue. If SE would make some sort of comment, it would be appreciated.

Getting same issue. Why is SE not resolving this issue or even acknowledging it? It's been hours...

I feel you I don't know what those people were talking about on how they said they got their stuff to work about changing the DNS servers because that was a bald-faced lie I have change the DNS servers I have even deleted my game reinstalled it recheck on my ports on my router the game won't even update no matter what I do

I'm going to call them once their office opens

You know this kind of like a Zen riddle they want you to pay for the game to play it but they don't want to do nothing to help you play it but yet if you don't play it they will delete all of your FC stuff and give somebody else your FC if you don't login and we're paying $15 a month

Turned phone into hotspot and resolved issue for my ps4.

same they need to fix this I refuse to mess with my net settings or reinstall the game cause they screw up I sooner quit then do some crap run around cause they mess up

I tried changing my DNS, and using a phone hotspot. Neither is working, and i'm not uninstalling ffxiv. I'm beginning to believe there's truly no for sure "fix" to this issue, because what might work for one person might not work for another. I just hope they fix this? No other game i have on ps4 has this issue, i just want to play at this point :^/

Tried hot spot again this time it worked

I got that error on my PS4 as well.

I tried hotspot again and it worked this time

Have read post tried everything and am not able to log in. Glad for those of you that changing settings has worked, but this is BS!

The continuous need to log back into ff14 and still getting this error code is annoying...

Just a question, is SE seriously not going to try to fix this version check? Slowest response time I've ever seen.

https://media.giphy.com/media/Vyt6KFrfwGSxq/giphy.gif

Quote:

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Originally Posted by BreeSin

alright I was able to get in just had to do some network configurations and the update went through if you still can't get on I found this on an older post
Go to "Settings">"Network">"Set up Internet Connection"
Select Wifi/LAN as appropriate for your connection
Select "Custom"
Choose your router name and put in passcode
IP Address Setting = Automatic
DHCP Host Name = Do Not Specify
DNS Settings = Manual Primary DNS= 8.8.8.8 Secondary= 8.8.4.4
MTU Setting = Automatic
Proxy Server = Do Not Use

the original post said to reset PS4 and try to launch but I just launched and it went through. Hope this helps all that still can't get on through the PS4

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This worked for me when I tried it, so definitely worth giving it a go. You could could always change your network settings back to normal after the update is done.

Literally got the game two weeks ago and went through hell to get it working.
so this is just rubbing salt in my wounds lmao

Quote:

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Originally Posted by Niaktru

Literally got the game two weeks ago and went through hell to get it working.
so this is just rubbing salt in my wounds lmao

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This is just bad luck. I've been playing this for 3 years now and this is the first time I've run into this problem on both PC and Console.

Originally Posted by BreeSin View Post
alright I was able to get in just had to do some network configurations and the update went through if you still can't get on I found this on an older post
Go to "Settings">"Network">"Set up Internet Connection"
Select Wifi/LAN as appropriate for your connection
Select "Custom"
Choose your router name and put in passcode
IP Address Setting = Automatic
DHCP Host Name = Do Not Specify
DNS Settings = Manual Primary DNS= 8.8.8.8 Secondary= 8.8.4.4
MTU Setting = Automatic
Proxy Server = Do Not Use

the original post said to reset PS4 and try to launch but I just launched and it went through. Hope this helps all that still can't get on through the PS4

This worked out for me, hope it will work for some of you as well.

tried all and still nothing hope a patch rolls out or something for the fix because i dont want to reinstall once again

There is another thread going with another safe DNS to try.

Primary is 195.46.39.39

Secondary is 195.46.39.40

Hope that will help a little.

Quote:

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Originally Posted by Lady_Merlin

There is another thread going with another safe DNS to try.

Primary is 195.46.39.39

Secondary is 195.46.39.40

Hope that will help a little.

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Looks like this one did the trick thank you lady merlin for finding that thread

Quote:

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Originally Posted by Lady_Merlin

There is another thread going with another safe DNS to try.

Primary is 195.46.39.39

Secondary is 195.46.39.40

Hope that will help a little.

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I've been at this for hours now, searching various sites/methods. I was resolved that I'd just have to wait it out. First time I've had this issue since I've been playing. For whatever reason none of the other DNS I tried worked but this one did.

I was just able to get in without any problems. It might be fixed.

Ran across this video and thought I'd share. Its from earlier this year but seems to address the same issue. You'll need a usb flash drive.

https://www.youtube.com/watch?v=VHIGLv41mtg

Quote:

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Originally Posted by Lady_Merlin

There is another thread going with another safe DNS to try.

Primary is 195.46.39.39

Secondary is 195.46.39.40

Hope that will help a little.

---

Ahh, this worked for me. Thanks

This is twice now I've gone through this. Both times maintenance was completed "early". I think Square Enix needs to take extra time to ensure PS4 players stop having this issue. Last time I tried everything before reinstalling the game and the reinstall is when it worked, but I went through some bumps along the way then (probably due to my internet, but still...).

There better not be a third time Square Enix. Your PS4 playerbase is just as important as your PC one so stop ignoring us.

Have read post tried everything and am not able to log in. Glad for those of you that changing settings has worked, but this is BS!

I tried the setting change suggestions in the first page of this thread, using the DNS for Level3 worked. I live in North America and use Suddenlink and use a wired connection so for those that also do all this it is worth trying. I do sympathize with those that it isn't working for though.

Quote:

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Originally Posted by Rosesmi

None of these solutions worked for me, but using Level3's DNS did.

Primary: 209.244.0.3 Secondary: 208.244.0.4
These worked for me guys :D

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8888 / 8844 Didn't work
209.244.0.3 / 208.244.0.4 Worked for me!

https://www.youtube.com/watch?v=VHIGLv41mtg fixed it for me.

Quote:

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Originally Posted by Lady_Merlin

There is another thread going with another safe DNS to try.

Primary is 195.46.39.39

Secondary is 195.46.39.40

Hope that will help a little.

---

This worked for me, after trying many others!

It is not just PS4...I have this problem on my Mac.

Quote:

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Originally Posted by CryBloodwing

It is not just PS4...I have this problem on my Mac.

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Good to know. Now if only Square Enix would show even the slightest concern over this issue...

I tried these solutions but they didn't work... The game was working just fine before maintenance.. Hope they fix it soon..