2002

My FC has some on. I would like to assume as soon as they log out or get 90k'd they will face the same issue.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\XXXX>tracert 199.91.189.26
Tracing route to 199.91.189.26 over a maximum of 30 hops

7 18 ms 17 ms 17 ms be4101.ccr21.sea02.atlas.cogentco.com [38.104.127.253]
8 39 ms 38 ms 39 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.198]
9 49 ms 49 ms 47 ms be2126.ccr21.den01.atlas.cogentco.com [154.54.25.65]
10 59 ms 62 ms 60 ms be2129.mpd21.mci01.atlas.cogentco.com [154.54.26.114]
11 72 ms 73 ms 73 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
12 99 ms * 99 ms be2079.ccr21.yyz02.atlas.cogentco.com [154.54.27.182]
13 106 ms 105 ms 105 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30.206]
14 * 109 ms 109 ms 38.122.42.34
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 114 ms 111 ms * 199.91.189.26
19 110 ms * 111 ms 199.91.189.26

Trace complete.

This is a trace from my home to Goblin server. (Left the first 6 jumps out)

Posting this to see if it helps any.
I have the same issue as well.

Can't log on still getting error message fix your crap or I'll go back to rift !!

I can't get on either. I bought the game yesterday and haven't been able to play at all.

I have the same problem on the PS4; since yesterday the error 90k was persistent but today due to that 2002 error I can't login.

I've been getting on and I'm noticing a lot of people still logged in on Midgardsormr right before I get smacked with a 90k. I tried asking if anyone else is having connection issues but no response.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\XXXXXX>tracert 199.91.189.33

Tracing route to 199.91.189.33 over a maximum of 30 hops

7 23 ms 24 ms 24 ms 4.34.69.29
8 48 ms 48 ms 48 ms vl-3503-ve-117.ebr1.Chicago2.Level3.net [4.69.15
8.10]
9 49 ms 49 ms 49 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
10 49 ms 48 ms 48 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

11 * 56 ms 56 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
12 * * * Request timed out.
13 57 ms 57 ms * 192.34.76.2
14 59 ms * * 199.91.189.234
15 57 ms * 56 ms 199.91.189.33

Trace complete.

Same here, phoenix server.
I'm from Italy, ps3 player.

Also getting 2002 after getting disconnected with a 90000 while doing an AK run.

Tracing route to 199.91.189.74 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 13 ms 11 ms 11 ms gdjco001hb7-GE-1-1-0-U184.int.bresnan.net [69.146.239.185]
4 14 ms 12 ms 12 ms durco001hb6-GE-0-0-0-U144.int.bresnan.net [69.146.239.146]
5 12 ms 14 ms 14 ms gdjco002cr5-XE-5-2-0-U0.int.bresnan.net [72.175.110.244]
6 18 ms 18 ms 17 ms dencofh1cr5-XE-5-1-0-U0.int.bresnan.net [72.175.111.154]
7 20 ms 17 ms 17 ms dencofh1tr5-XE-5-2-0-U0.int.bresnan.net [72.175.110.49]
8 20 ms 17 ms 16 ms te-9-3.car1.Denver1.Level3.net [4.53.10.97]
9 62 ms 62 ms 62 ms vlan52.ebr2.Denver1.Level3.net [4.69.147.126]
10 65 ms 62 ms 62 ms ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]
11 62 ms 62 ms 62 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
12 * 284 ms 243 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

13 * 103 ms 100 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
14 * 141 ms * 10.2.2.1
15 157 ms * * 192.34.76.2
16 * 98 ms 97 ms 199.91.189.234
17 * * 98 ms 199.91.189.74

Trace complete.

Even if I can select my character I get a 10105 error when I try to load in.

So anyone got any good news yet?

None yet, probably won't hear anything for another couple of hours.

So when SE get up from there nap

Was just on MANA datacenter. Log off and try to get into PRIMAL and get same 2002 datacenter blah blah. Seems a NA issue.

Golden weeks started today in japan i believe... we are doomed!

I'm in southern oregon as well using Charter Cable HSI. PC player getting error for almost 2 hours now trying since I got up this morning...

Quote:

---

Originally Posted by Elisian

PC Player, Southern Oregon, Charter Cable. Now 1.5 hours of this going on for me.

---

Getting a nice mix of constant 90k and 2002. Was able to log in for a very brief minute, and then dc'd again.

Tracing route to 199.91.189.30 over a maximum of 30 hops

7 18 ms 14 ms 13 ms be4016.ccr23.lax05.atlas.cogentco.com [38.104.84.101]
8 13 ms 12 ms 12 ms be2181.mpd21.lax01.atlas.cogentco.com [154.54.41.113]
9 48 ms 54 ms 48 ms be2067.mpd21.iah01.atlas.cogentco.com [154.54.7.161]
10 54 ms 53 ms 53 ms be2144.ccr21.dfw01.atlas.cogentco.com [154.54.25.106]
11 63 ms 63 ms 63 ms be2064.mpd21.mci01.atlas.cogentco.com [154.54.5.217]
12 75 ms 78 ms 80 ms be2158.ccr41.ord01.atlas.cogentco.com [154.54.7.130]
13 104 ms 106 ms * be2081.ccr21.yyz02.atlas.cogentco.com [154.54.42.10]
14 * * 108 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30.206]
15 * 111 ms * 38.122.42.34
16 * * * Request timed out.
17 122 ms * * 192.34.76.2
18 115 ms * * 199.91.189.234
19 111 ms * 115 ms 199.91.189.30

Trace complete.

This is a NA and EU server issue. JP servers going strong and easily connectable to.

LOL Managed to get in...but as soon I teleported got 90k.

I got through on the phone support and the gentleman that I talked to said that it's basically a fustercluck of people trying to log in all at the same time and he asked me to leave my modem unplugged for 30m and then something about dedicated ports. I am still trying to figure that out. I'm an older experienced player, but totally a nOOb to this online stuff.... :D Really haven't had internet from 2001 until around 2012. Played console games.

I may have a solution. Wasn't able to log on for the longest time. A FC mate of mine is a programmer with computer knowledge. He recommended teh following and it got me in the game ASAP.

go to command prompt
Type: ipconfig/release

You will get disconnected from your internet.
Type: ipconfig/renew

And try to log into the game. It worked for me.

Actually, the problem just cleared itself up. A bunch of friends all just logged in at the same time who have been trying for hours.

I was also able to log in (and stay logged in!) about 20 minutes ago.

...but now I'm getting crazy bad lag and stuttering, which is highly unusual for me. :( Anybody else?

Yeah I'm getting the same thing. But the people I've been playing with keep saying their internet is fine. I already reset my router but it's still bad.

Its still bad for me :/ I just played for about 30 mins, got kicked, and now can't get back on.

I can login now but after a few minutes the error 90000 appears.

Quote:

---

Originally Posted by Shurma

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\XXXX>tracert 199.91.189.26
Tracing route to 199.91.189.26 over a maximum of 30 hops

7 18 ms 17 ms 17 ms be4101.ccr21.sea02.atlas.cogentco.com [38.104.127.253]
8 39 ms 38 ms 39 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.198]
9 49 ms 49 ms 47 ms be2126.ccr21.den01.atlas.cogentco.com [154.54.25.65]
10 59 ms 62 ms 60 ms be2129.mpd21.mci01.atlas.cogentco.com [154.54.26.114]
11 72 ms 73 ms 73 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
12 99 ms * 99 ms be2079.ccr21.yyz02.atlas.cogentco.com [154.54.27.182]
13 106 ms 105 ms 105 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30.206]
14 * 109 ms 109 ms 38.122.42.34
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 114 ms 111 ms * 199.91.189.26
19 110 ms * 111 ms 199.91.189.26

Trace complete.

This is a trace from my home to Goblin server. (Left the first 6 jumps out)

Posting this to see if it helps any.
I have the same issue as well.

---

Looks like more issues with the unholy alliance of Cogent Communications and PsiNet during the handoff into Ormuco (SE's ISP)... they all three have their dirty paw prints on that 38.122.42.34 address, and it looks like others are having issues at that same backbone. The big question is who will get off their butts to fix it.

No issues from Florence, SC getting in, but I've been re-routed along TATA now, so I'm coming in via a different backbone (66.198.96.50). Was on Cogentco last week, but TWC moved me... may have been because there were issues coming in through Cogent.

May be able to get some help if you forward those flaky traces to your ISP's Tier3 support. That's where I've been sending mine and they get me re-routed.

Same issue here. NA Malboro server using the PS4.

the cause of the drop outs/90k is cogentco seeing as they have from anywhere 15%-60% packet loss on there hops. the issue isnt with servers but its been with cogentco network which u would see if u use winmtr to tracert to server and leave it on for couple hrs it will show u the packetloss so u can easily see problem. issue only effects na/eu servers because of being routed through the bad path/ bad hop which cogentco has

if u look at the 12th jump on the tracert pasted above u will see problem that jump as like 15-50% packet loss which is causing the problem

I am also having trouble with the 38.122.42.34 address. Symptoms are the 90k / 2002, and now excessive stuttering lag. I'm on a college network, so I'm not sure what to do besides go to IT

Quote:

---

Originally Posted by kaya_suzumiya

the cause of the drop outs/90k is cogentco seeing as they have from anywhere 15%-60% packet loss on there hops. the issue isnt with servers but its been with cogentco network which u would see if u use winmtr to tracert to server and leave it on for couple hrs it will show u the packetloss so u can easily see problem. issue only effects na/eu servers because of being routed through the bad path/ bad hop which cogentco has

if u look at the 12th jump on the tracert pasted above u will see problem that jump as like 15-50% packet loss which is causing the problem

---

Is there any possible way we can fix this? or is it something Square has to fix?

Quote:

---

Originally Posted by SumoSamurai

Is there any possible way we can fix this? or is it something Square has to fix?

---

If it's Ormuco, then SE may be able to lean on them to research/address it (it's their ISP).

If it's a third party like Cogent, TATA, Level3, etc. then your ISP needs to research/address it because they have partnered with them to carry your data from their network to other people's networks--your ISP has the enforceable service contract there (or the option of routing you through someone else's network to get you to Ormuco). Without such agreements in place, you would only be able to reach content available on your ISP's own network--no access to google, netflix, microsoft, etc. if they were running on someone else's network.

So even though this all happened at the same time to multiple people, this could be coincidentally our issue to deal with?

Is anyone still experiencing this error? I got a few hours in last night but now can't play again.

Quote:

---

Originally Posted by Zell

I may have a solution. Wasn't able to log on for the longest time. A FC mate of mine is a programmer with computer knowledge. He recommended teh following and it got me in the game ASAP.

go to command prompt
Type: ipconfig/release

You will get disconnected from your internet.
Type: ipconfig/renew

And try to log into the game. It worked for me.

---

Awesome this worked for me =)

Error 2002 since april 21 haven't been able to play fr a week :( what the heck is going on? I tried everything to fix it uninstallingthe app cchecking network connection. Heck I even deleted all my characters on it(sonys idea). I thought it was just me. Is square enix gonna fix this?

Quote:

---

Originally Posted by Zell

I may have a solution. Wasn't able to log on for the longest time. A FC mate of mine is a programmer with computer knowledge. He recommended teh following and it got me in the game ASAP.

go to command prompt
Type: ipconfig/release

You will get disconnected from your internet.
Type: ipconfig/renew

And try to log into the game. It worked for me.

---

Does your friend happen to have any equivalent solution for people playing on a console?

IT turned out that didn't solve it... it was a cable cut and their trying to repair it... we just have to wait for the repair.

Quote:

---

Originally Posted by Zell

IT turned out that didn't solve it... it was a cable cut and their trying to repair it... we just have to wait for the repair.

---

Oh, well thank you for the information :)

Got hit with a 90k and now I'm getting 2002s in a row. This is starting to get really annoying now.

World: Phoenix
Area: Central Shroud - Bentbranch Meadow