Server Maintenance During Peak Time

'Murica, stay free /10 char

I have been wondering about this same thing! I only have a couple of hours to play, and they seem to feel the need to perform maintenance during those couple of hours. WTF is up with that? Maintenance at 2am or 5am or 7am would be better. I work in IT and have supported servers. If I took our servers down during first shift (busiest shift of the day), I would have been fired. Non-peak times are always preferred times in IT, unless there is emergency maintenance - which this is not. This is planned during the busiest time of the day. Nice planning SE?

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Originally Posted by ErisTirel

Square Enix is a Japanese company. How do you think WoW players in Europe, Australia, and other parts of the world have felt about their maintenance for the past 9 years? America is not the center of the world, deal with it.

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Whaaat? This isn't what they taught me in school.

Either way, you're absolutely correct, the not prime-time for Japan is well, ours. However they stated they will be doing this on Fridays and Sundays(something like Thursdays and Saturdays for us). Something about to reduce lag, or something, but doing maintenance during high-peak DAYS should be a no-no.

Yeah, it's not like EU etc. finally got an acceptable timeframe and you have to live with what we had to so far...
Yeah.

Go away and accept it like a man. Got nothing else to do?

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Originally Posted by ErisTirel

Square Enix is a Japanese company. How do you think WoW players in Europe, Australia, and other parts of the world have felt about their maintenance for the past 9 years? America is not the center of the world, deal with it.

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Japanese servers are up, though.

Europe's ahead, yeah, but GMT's only a five hour difference-- this is past peak time for them, but if it had been another six or seven hours from now it wouldn't have hit anybody at all.

Unless you're just going with a "yeah, screw you guys!" for the sake of it, but that seems a little mean-spirited, and proooobably not what SE is going for here.

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Originally Posted by Blaetansa

Whaaat? This isn't what they taught me in school.

Either way, you're absolutely correct, the not prime-time for Japan is well, ours. However they stated they will be doing this on Fridays and Sundays(something like Thursdays and Saturdays for us). Something about to reduce lag, or something, but doing maintenance during high-peak DAYS should be a no-no.

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Its 1:13AM GMT+1, Which means its already friday for some ppl ^^
They didnt exactly express whose friday it would be, did they? :p
Its also my prime time, since i play during the night, but well, as i said, it will always affect someone's prime time since the servers share 2 time-zones (NA/EU).

I'll admit that i'm a little miffed about not being able to play when i come home from work; though, it is only one day a week (normally), so it's not a huge deal for me; On the same note though, i think that it was a mistake for them to put the NA and EU servers together in the first place, as that's what's created the problem of trying to juggle maintenance times.

If they separated the server groups so that NA is on it's own and EU are their own, and did the weekly maintenance in the best time that would suit both groups, which is normally early mornings; The server techs will get paid for their schedule either way, regardless of what time they schedule this stuff to happen.

Until Square smartens up and separates the two server groups, i'll just take the chance to relax after work.

If you convert the time of the Japanese server maintenance, it lasts from 6am to 8am in Japan. NA server maintenance lands anywhere from 4pm, 5pm, or 6pm until 6pm, 7pm, 8pm, or 9pm. It's pretty blatantly inconsiderate of them and they are most certainly taking the servers down during NA prime time, however, they manage to schedule Japanese server maintenance during low demand hours. Now, if you convert an average work day (8am-5pm or so) in Japan to EST, you'll see that it overlays 7pm until 3am in the states. So, it would be incredibly simple to schedule server maintenance at the end of a work day, and line it up with 1am EST. Now, of course the people on the west coast would still be dissatisfied, but you'd pacify pretty much half of US.

The question is, with so many North American subscribers, why wouldn't you?

booopies...


See that post? not important or makes a lick of difference to this tread.. see this thread......

From: The People Against the Wussification of Eorzea

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Originally Posted by Bernie

Time and time again there are planned server maintenance's during peak hours in the NA/EU server cluster.

Why would SE choose to do this over and over? Every other MMO has always done these types of things in the wee hours of the morning. It is extremely frustrating that this continues to be an issue. Emergencies- understandable...but multiple planned downtime during peak time is unacceptable.

Is this due to arrogance? Monetary constraints? I am failing to understand how this can keep happening. Run the numbers...bring down the servers in off hours.

Thanks for reading.

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Hi look another person who doesn't understand that the game is based out of Japan....