Help. no response from SE support

Bleh such a pain. Since I work the hours se phone support is open ill probably just eait for them to reopen sales and buy a new key.

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Originally Posted by Velaeth

Bleh such a pain. Since I work the hours se phone support is open ill probably just eait for them to reopen sales and buy a new key.

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Same... that was my mentality too...

I broke down and just put my personal phone on speaker phone at my desk and waited it out for 4 hours yesterday until my phone died. Today i waited 10-15 minutes on hold using the tactics in my guide. I wouldn't double down on a bad investment, it's hard to play right no anyway. Tons of errors and congestion.

Anyone have the ph # for SE support?

1-310-846-0345

Don't waste your time though, its too late to get through the que before they close.

as linked previously in your thread, here is a guide:
http://forum.square-enix.com/ffxiv/t...n-registration

Thx Hokulol, I'll give it a try Monday using the hidden personal cell at work trick. I've looked into it and I can get a refund still from my seller who seems very understanding.

Good news, got through to Kevin in support at 9:01 EDT, must have gotten first in line.

Bad news. Was informed they cannot fix my account at this time, they will sending out batches of new registration codes for people who have service acct issues like mine.

My ticket has been open for 11 days at this point.

Don't call their support, they can not help you. They will direct you to the forums. I have been unable to log in for over 30 hrs and they say they can help on the computer they are on. Don't waste your time holding on the phone and waiting in Chat.