Here are some extremely serious concerns about the service and status of the servers

The problem is Square Enix doesn't have the pipeline to hold 100K or even 5K in the queue system.

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Originally Posted by Discordia

A full world will open up a queue. I don't think you understand how a queue system works. There should be no limit to how many people are in the queue. They just need to understand that if they are the 1,200th player in the queue, they shouldn't go and yell at SE that they have to wait 4 hours to get in. They're in the queue, they'll see their progress, maybe hope other players ahead of them give up so they progress faster, but the point of a queue is to demonstrate to the player that, yes, you are in line, and you will be next to play when your turn comes up. As it currently stands, you have to spam the shit outta the Lobby server, which actually is more degrading to their infrastructure than holding 100,000 people in a queue across all worlds.

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I don't think you understand, they are using the queue system and turning it on and off to throttle the logins to prevent servers from capping out, so the queues are not active all the time as a counter measure to the extreme traffic. I understand the concept of queues quite well thanks, and they are operating correctly - while they are actually turned on.

As for their lobby server, it's done pretty well considering that it's effectively been under DDOS attack since launch by virtue of the extreme demands placed on it.