Eight Days Now

This is getting out of hand. I agree with everyone here. I played the beta and the early access with few issues, but this is insane. Yesterday, I got to play a good 8 hours. But it took me 3 hours of constant spamming of trying to get in to finally do it. Today, I have been trying for the past 12 hours off and on and still can't get in. What was the point of buying this game? Also, I think we are owed some of our free month that we got since most of us can't play.

I agree... I waited through July and August between phase 3 and phase 4. Was locked out of phase 4, mostly, due to servers being full. My CE pre-order code didn't work for Early Access, as I was sent an EU code rather than NA. (Thankfully, I had another code from when I cancelled my SE for the CE). Launch day came and I entered my CE code, which caused my SE account to give birth to a baby account (I didn't even know something like that was possible). Now, I'm stuck in customer service hell hoping that they respond to my ticket, that I created after waiting for a total of 6 hours on hold for a customer service rep. 10 hours after that, my ticket was closed without fixing my account. Now, I'm still trying to be patient through my only long weekend until November, because I really want to play the game as I find it very fun. I'm almost to my breaking point with Square Enix. It seems like those in charge don't care about the customers, just their image.

Quote:

---

Originally Posted by Matrinka

Now, I'm still trying to be patient through my only long weekend until November, because I really want to play the game as I find it very fun. I'm almost to my breaking point with Square Enix. It seems like those in charge don't care about the customers, just their image.

---

Exactly, I have been trying to play all day since I had nothing important planned today. I guess not. Has anyone tried the JP servers at all? Not that I want to start over but, I'm curious if they are having the same problems.