PRE ORDER CODE ERROR 2

My husband also purchased from square enix direct and is also getting error 2 and the ticket we put in two days ago has not had a response yet. We're a bit disappointed since he's been working weekends lately and actually has this one off. Not to mention he was one of the people who was dropped from the beta server last saturday so now it's 2 weekends in a row he's unable to play when he specifically purchased and joined the beta to get some early play in.

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Originally Posted by deznor489

I called and they were closed. I believe they said to contact them during business hours which start on Monday and well..yea lol.

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They are working during this weekend, don't worry. Try and get hold of them again during normal working hours via telephone or live chat. Just remember they don't have a 24/7 service, but something around the lines of 9 til 5.

if u cant get hold of them by the phone u could always email them via https://support.na.square-enix.com/c...hp?id=612&la=2