Square Enix Maths on Subscriptions/Legacy

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Originally Posted by Norack

Edit #2!------------------

I think I may know what the problem is, From what I know and have seen many people do, you probably had 2 FFXIV accounts, your 1.0 legacy account. And somehow people made a second account for when alpha/beta started and they screwed up and put there beta codes on that new account.

If this is true that means that you are playing on your new beta account that you would of indeed created just this month. And you are not using your 1.0 account. In which case all you would have to do is see if you can go into your account management and somehow merge or re activate your old 1.0 legacy character? I have seen this happen many times , although sorry I don't know how to fix it but it sounds like this is probably your problem, if you send SE another E-mail i would put that you might of done that to. Cause I think SE knows about this problem but if you get someone at customer service that doesn't really care than he will just say no u don't get it, and that be the end of it.

But this would probably be the most likely cause as #1 it says you joined just this month. And #2 you have absolutely (well you have some but not alot) nothing on that character, and if you are legacy i would expect you to have allot more on a character.

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quoting myself cause idk if u saw me edit it again, I don't know what to tell ya man, but I would seriously see if this could be the problem.

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Originally Posted by Drekster

3rd time they drop me out of Chat Support queue.
2nd email sent ... still no reply.
Just found out the phone number for NA support, closed on weekends.

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Hey, at least you have until sep 10th to worry about it. first 2 weeks dont have sub fees.

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Originally Posted by Duuude007

Hey, at least you have until sep 10th to worry about it. first 2 weeks dont have sub fees.

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I really don't care about the fees. Money is not the problem here.
I really don't mind paying the regular fees and all.
I just care about getting the rewards I should get, and get my account fixed.
My GLA 44 is not showing up on this forum account ... which is weird.
But let's not assume it is the same as my regular game account as of now.

Bumpidoobump! Gotta get this shown to the world.

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Originally Posted by Drekster

I really don't care about the fees. Money is not the problem here.
I really don't mind paying the regular fees and all.
I just care about getting the rewards I should get, and get my account fixed.
My GLA 44 is not showing up on this forum account ... which is weird.
But let's not assume it is the same as my regular game account as of now.

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Unlike 1.0, you don't have to create your character for a ce or preorder code to work for the items. you just punch it in whenever, and next time you login its in moogle delivery.

Noone but SE support can help you, bumping this topic just to "show this to the world" is utterly pointless.

Just be patient and call them on a week day. you did submit an email so you have an incident code, right? you need that for the call, and it tracks your issue. I even got a reply within 24 hours asking if my issue was resolved thanks to the email code.

What ...... my account date is 22 dec 2009 .... and it say aout 2013 now ........................... how it possible ? i have same bug as you

I do meet the requirements stated by Square-Enix itself on the following page:
http://lodestone.finalfantasyxiv.com...gn.html#legacy

On their own website! "90 cumulative days" It can't be more obvious!

Bump bump bump bump.
Just in case some other players would be in the same boat.

Did you actually pay for that time?
That's what's important.

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Originally Posted by Nekodar

Did you actually pay for that time?
That's what's important.

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Sure did pay for the time.
Think Square-Enix would have let me play without subscription from Jan 4 to Feb 4? ;) No way ;)