Try this thing they gave us a while ago.
You might've heard of it. "Visit Another Data Center". It'll change your life!
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The problem with 'casual content' is how low the bar has to go. You essentially need content where 75% of the team can be dead and still succeed in order for it to pass the casual barrier of entry.
Mom said it was my turn to start a new thread outlining all of the game's problems on a new account.
As a newer player, locking a lot of huge content behind dead content that requires a vast number of players (and content that even a PF can struggle to remedy) is simply disastrous.
CBSIII should either add NPCs/duty support, or let the content be accessed without such restrictions.
The main problem of final are the players, how many people complain "there is nothing to do" and what do you think how many of them do actually all the content in the game?