Too Many Server Maintenances!!!!

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Originally Posted by Rithy255

I agree I don't really even know any other game that locks you out for longer then a hour for maintenances in the first place, it's kind of ridiculous how some have been 24hours/48hours. And having random short maintenances.

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I have said this years ago, and the white knights rushed in to defend saying: "You know nothing about software engineering," even though I don't know any other MMOs that have a lengthy maintenance time like FFXIV. I don't even remember the time other MMOs take for expansion release maintenance because it's so short, I don't even need to pay attention to how long it takes.

Meanwhile, I can remember many times I tried logging in and had the reaction: "Meh, it's locked for many hours yet"

...

Oh look, another essential server maintenance, another complaint that gametime is being lost from self-entitled players upset that they lost what... an hour of potential gametime, if that?

SE are entitled to take the game offline for maintenance whenever they like, for however long they want. It's in the Terms of Service you agreeded to when you signed up, and you continue to agree to every time you login to the game. It's been like this since the beginning and will always be so.

This particular maintenance was to fix a serious bug that was actually crashing the servers in certain circumstances, among other things. So it's completely essential.

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Originally Posted by madmonk1008

Thank you.
It's too much. It shouldn't take so long and it continuously targets a certain group of people because it's always during the same times. That's the *only* hours I have to play on those days.

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you shouldnt have accepted the terms of service, if you dont like them

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Originally Posted by madmonk1008

What? That I came here to express my ill feelings towards the way this game is ran on this one topic?
Should I have been coming here already praising the game in endless topics?
What's the point of your post?
What is it you believe that I should have been doing this whole time?
I didn't realize I needed to have created 100 posts before my point of view could be taken seriously.

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madmonk1008
Player

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I honestly don't think it would be entirely awful on the customer end of the fence to receive a small discount for potential loss of play-time. Same with any subscription service.

However... I imagine that would be extremely costly to maintain and facilitate on the other side of that fence, to the point it likely wouldn't be worth it - so it's one of the few cases, PENDING THE AMOUNT OF DOWN TIME - that I'm willing to not opt in favor of the consumer.

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Originally Posted by Haru304

I honestly don't think it would be entirely awful on the customer end of the fence to receive a small discount for potential loss of play-time. Same with any subscription service.

However... I imagine that would be extremely costly to maintain and facilitate on the other side of that fence, to the point it likely wouldn't be worth it - so it's one of the few cases, PENDING THE AMOUNT OF DOWN TIME - that I'm willing to not opt in favor of the consumer.

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It's a true fact of the matter but your comment made me wonder, how much harder would it be for them to segement off data center updates based on the average player prime time?

I almost feel like that should be pretty doable, with exceptions to major patch updates. Like idk im just riffing here, but I feel like this would be especially fair for them to have to figure out considering some of the bugs in these emergency patch updates are things that they should have been able to catch through quality testing. I think the unreal tomb drop rate not working properly comes to mind in the previous patch.

I could be completely off in my assumptions here so feel free to correct any dumb opinion I just had lol.

I wouldn't mind if they at least tried to do some maintenances during other time periods and not almost always when I've gotten home from work and settled down for some FFXIV. Heavens forbid they pick a JP evening slot for maintenance now and then...

You must be new...

Every single major patch for the last 11 years has been followed by a hotfix server maintenance.

It's very easy for other regions to just say it's the best time to do things. We get screwed over every single time. 4 hour maintenance? Oh, its not that bad. Except it falls between 6-7pm and 10-11pm (if NZ) for us, so that's basically that night gone. So yea, over time, it gets frustrating. We are paying customers too, so those of us who are impacted want to complain about the time and occurrences of maintenance/hotfixes/patches whatever, just let us complain.
Is anything going to change? No, but at least we can vent a little and find some support. But nah, we just trolling amirite?

It's weird times for us, but aren't most maintenances during standard work hours in Japan? So, the devs are working on it during their workday?

Then, that's fine.