Back when I first did the free trial for this game (not long after ARR released) I couldn't find help and was so confused I left the game 2 days in. I didn't return until early 2019 when I had had enough of WoW and remembered I had the old trial and gave this game a new try. Again no mentor, no invite to NN no help for weeks. A friend joined and got into NN immediately (he is now a mentor himself though on a different DC). It is sort of a crap shoot weather a new player even connects with a mentor. I did eventually get into NN but quickly realized at that time NN was Barrens chat on steroids and left it again. I have found more help just walking up to someone with a crown and asking a question. Outside of that most of what I learned of the game was google foo.
EDIT: TO be fair coming from WoW googling for answers and looking up guides was already pretty much ingrained.
