This launch is a mess.

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Originally Posted by Failia

They've already released an official statement saying that they would have liked to add additional servers for this but due to the global superconductor shortage, they couldn't procure the necessary equipment. This is only the first weekend. It will lighten up as people progress farther/the newness dies down some. The huge influx of players from other games in addition to returning players that haven't played since they finished the last Shadowbringers patch also account for a large part of the queue.

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That's what they said, yes, though they recognised in advance that the population of the North American servers would grow over time and took steps to future proof those servers. The same thing should have done for the European datacentre in order to account for sudden population bursts.

A shame the visit another world feature is effectively worthless as a work-around as it won't even work... assuming you could even find a quieter server... but it can't even go that far.

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Originally Posted by Theodric

That's what they said, yes, though they recognised in advance that the population of the North American servers would grow over time and took steps to future proof those servers. The same thing should have done for the European datacentre in order to account for sudden population bursts.

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I suspect it comes down to what they were willing to spend more than anything else.

And it is a shame, because so far, it's very good when you can log in.

i was among the lucky ones hitting the launch button yesterday at 9 AM getting itnto the game after 30 minutes and having a blast for 12 hours straight. BUT.. TODAY ,its literally IMPOSSIBLE to use the product i paid for. Theres no word of compensation to players, the pre order money was taken by Squeenix well aware that they wouldnt be able to provide an adequate or barely acceptable experience due to their server capacity and the fact that they do not DISABLE free user accounts (including thosuands of bots1!!) from congesting the queue, the "priority" system is clearly NOT working, also if it would work it is not the adequate measure in such a state of emergency. The adequate measure would be NOT allowing free accounts to login at all for the time being. "Semi Conductor" shortage has been going on for 2 years nearly, theres NO excuse for the lack of pre planning while at the same time OVER selling and over booking your servers with pre orders. I am furious right now that theres not even e mitigation process for being removed from the queue with a 2002 error and the launcher closing immedieatly. This is BAD CODING, lack of care and simply insultingly disrespectful to the paying customer.

EdIT : EIGHT HOURS OF LOGIN ATTEMPTS all followed be 2002 after a random amount of time, the worst was 3800 queue and getting 2002 at position 16 ! Finally at around 20:30 PM after this ordeal i was able to play the game...and literally had almost all life sucked out of me from having to manually reconnect,, enter my OTP and having this dogsh. launcher crap all over me.

Yesterday i don't had too much trouble but today is a mess for me. Waiting 4 hours now and got 2 times pushed back to the end of the queue. Little bit frustrating... :(

now i'm in a queue of 7890 i trying the hole day for playing but keep kicking out by these 2002 error

It’s a mess, it’s taking on average 4-5 hours to login, that is without an error. The is no preferred server in the europe data centre because it’s at max capacity and has been near max long before the surge in wow players or endwalker. I don’t see an easy fix and this is only early release and more to come in the full release. SE have also been really quiet and not very reassuring citing preventive measures to stop servers going down. Well that’s great if you can actually login. I’m very worried and feel this is going to be long term…

It’s a mess, it’s taking on average 4-5 hours to login, that is without an error. Their is no preferred server in the europe data centre because it’s at max capacity and has been near max long before the surge in wow players or endwalker. I don’t see an easy fix and this is only early release and more to come in the full release. SE have also been really quiet and not very reassuring citing preventive measures to stop servers going down. Well that’s great if you can actually login. I’m very worried and feel this is going to be long term…

Every launch is a mess. It's going to be far worse next week. Hopefully you return soon as I doubt it will last very long.

this is ridiculous, paid extra on top of a subscription to play the game, 2.5 hrs in login queue, got in game, went to Free Company to activate XP boost................annnnnnnd game crash "server lobby error" no w back in a even bigger queue than before " Players in queue 7500"

I know there are some saying people shouldn't feel sooooo entitled, LOL, I paid for a "service" and paid even more on top of that cost for priority access, I have NOT received what I paid for, there's no arguments, ifs or buts, 2 days now waiting for a service I paid extra for to have available.

Not impressed, and its going to get worse next week, Did Square not inform the FFXIV team how many pre-orders they's sold !!!!!!

With Respect.... SE You are just going to have to spend the money for new servers.

And if I may be so bold..... It might be a good idea to have some "reserve worlds" for situations like whats currently going on so at least we can get into the game.