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Desktop graphics cards with DirectX 11 support
NVIDIA GTX 460 and above
NVIDIA GTX 550 and above
NVIDIA GTX 650 and above
NVIDIA GTX 740 and above
NVIDIA GTX 940 and above
NVIDIA GTX 1000-series
All NVIDIA RTX cards
All NVIDIA Titan cards
AMD Radeon 5000-series
AMD Radeon 6000-series
AMD Radeon 7000-series
AMD Radeon R5/R7/R9 200-series
AMD Radeon R5/R7/R9 300-series
AMD Radeon RX 400-series
AMD Radeon RX 500-series
AMD Radeon Fury/X
AMD Radeon Vega 56/64
AMD Radeon VII
AMD Radeon RX 5700/XT
Clearly, you don't understand what the problem is.
Event viewer the crash.
post in
https://forum.square-enix.com/ffxiv/forums/632
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have you tried searching for the June 2010 DirectX runtime redistributable? if you get that it should fix any DirectX issues you might have by installing missing runtimes for you. I guarantee the issue you are having is not a DX12 issue, it is either DX11 or DX9 that is the issue.
here try this
https://www.microsoft.com/en-us/down...s.aspx?id=8109